Cooper Hoffman Klein Associates Debt Collection Complaint

Payday loan Taking/threatening an illegal action threatened arrest/jail if do not pay

Cooper Hoffman Klein Associates Debt collection department,

Payday loan Taking/threatening an illegal action Threatened arrest/jail if do not pay Maryland

I took out a loan with - - in - California. I only owe $310.00. I have been contact by - - -, Cooper Hoffman Klein and Associates, - - -, - - - - and - about the same $310.00. I was coerced by - - which claimed it was located in Ohio to set up a payment play of 6 months paying $110.00 from my Social Security monthly check. - - - threaten to file paper work with - - - in California to garnish my wages. I set up the payment plan and the first payment of $110.00 and it was debited from my Social Security check account card - -, -. I requested that - - - send me a bill so I can see the exact charges and they would not produce a bill saying they do everything via email or electronically. By law - - - or Cooper Hoffman and Klein Associates has five business days to send me an itemized bill and a requested to send me the copy of the payment plan I set up with them. I contacted - - and found out $310.00 was all I owed and that they - sold the debt to - - on - -, -. Then - - sold the $310.00 on - -, - to - - -. I was harassed over the phone by the legal team of - - - Cooper Hoffman and Klein and Associates saying they could not send me an itemized bill stating I had to set up a payment plan plus pay the entire amount prior to getting an itemized bill and my payment plan information. I never denied that I owed - - $310.00. I would like to pay my debt of $310.00 to - - directly.

Cooper Hoffman Klein Associates customer in Maryland
Dec 31, 2015

* Source: CFPB Complaint Database

Cooper Hoffman Klein Associates response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Cooper Hoffman Klein AssociatesComplaint HistoryComplaints7/20158/20159/201510/201511/201512/20150123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Cooper Hoffman Klein AssociatesTaking/threatening an illegal action100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTaking/threatening an illegal action5.7%79.6%1.5%9.3%0.5%3.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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