Cooper Hoffman Klein Associates Debt Collection Complaint

Payday loan Improper contact or sharing of info contacted employer after asked not to

Cooper Hoffman Klein Associates Debt collection department,

Payday loan Improper contact or sharing of info Contacted employer after asked not to Texas

For the past couple of months, several individuals have been contacting from the same phone number claiming to be lawyers from the offices of -, - - - and Cooper, Hoffman, Klein & Associates. They have called my personal cell phone and my place of work several times a day, every day. I have repeatedly asked them stop calling me at work because I am not allowed to receive phone calls of this nature at work. They have not complied and continue to call. When they call, they yell at me on the phone, tell me that they are sending someone to come arrest me immediately, and usually end up hanging up on me. I have repeatedly asked them to send me a validation letter of the debt that they say that I owe and the refuse. I have also asked them for an address so that I could send a written request to them to stop contacting me at work and they have refused this as well. They have even called my work and told my employer that they were sending a cop to come arrest me right that moment. They have told me that I have committed check fraud and that I have written hot checks.

Cooper Hoffman Klein Associates customer in Texas
Jan 20, 2016

* Source: CFPB Complaint Database

Cooper Hoffman Klein Associates response to complaint:
Closed with explanation

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