Cooper Hoffman Klein Associates Debt Collection Complaint

Payday loan Communication tactics threatened to take legal action

Cooper Hoffman Klein Associates Debt collection department,

Payday loan Communication tactics Threatened to take legal action Utah

calls started -/-/2015 from - - from - - and - saying I owed a debt from - and that I never paid this and he was going to file criminal charges for check fraud because I took money from the company with no intent of paying it back I had a payment arrangement with - that I made a payment on he called my work number - gave him my cell and he left a message -/-/2015 saying since I do n't want to take care of my responsibilities he was going to file said charges I spoke with him several times and acknowledge my debt he likes to hang up on people I eventually that same day spoke with someone and made a arrangement of - every 2 weeks I asked him if I could do - something every week instead he said yes as long it was the same amount of money with in the same amount of time so after the first payment -/-/2015 of - I called and asked if I could go to the every week payment and I was told no then hung up on I called again and was told yes he was changing it now so on -/-/15 the - was pulled again so I called -/-/2015 to talk to him they do n't know who he is they say I am combative and I only talked to - - which was incorrect and say that I can not dictate them how to do there jobs when I clearly said it would be the same amount of money they can not under stand they are rude and do n't understand that I am owning up to the debt or I would not have made arrangements to pay at all I ask them for documentation and they can not or refuse to show me anything also I am not going to be harassed and threatened over -

Cooper Hoffman Klein Associates customer in Utah
Dec 08, 2015

* Source: CFPB Complaint Database

Cooper Hoffman Klein Associates response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more