Review and analysis of over 191 complaints against U.S. Bancorp
U.S. Bancorp consumers have reported over 191 official complaints related to Using a debit or ATM card. Out of the 191 consumer complaints against U.S. Bancorp, 19% were disputed by the consumer (i.e. the consumer was not happy with how U.S. Bancorp responded to their complaint) and 99% were processed in a timely manner. 25% of consumer complaints against U.S. Bancorp resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.
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U.S. Bancorp Bank account or service using a debit or atm card April 1, 2017 - A new debit card with the logo visa was issued and was supposed to come in the mail, my account balance was $16.00 but when I went to check it it was at - $4.00, when I saw my current bank statement it said that the debit card was used but I have n't received it which was odd. Called to the US Bank and was told someone activated my card and used it at a gas station which I knew I did n't make, the personnel at the bank told me that after various attempts to withdrawal money from my debit card failed because of the wrong pin number, the remaining quantity of $11.00 was used. Then we proce... |
U.S. Bancorp Bank account or service using a debit or atm card March 31, 2017 - i went to use the atm whn i put it in it took it so whn the store open at - i walked in waited in line whn it was my turn itold them what happen an if ican talk to the manager thy said no an was rud ask them who can i talk to to get it back said thy dont no an the atm not part off the branch i called - i called ssi office thy said whn it getts serived they give the card to the branch the us bank works just makin fun of me tht just becouse im - didnt let me use the phone an kicked me out the cops came let them no whatb happed told me to file a repot think if they did this to me how man... |
U.S. Bancorp Bank account or service using a debit or atm card March 20, 2017 - DETAILED INFORMATION IS DOCUMENTED IN THE CHRONOLOGICAL TIME LINE OF EVENTS. I am writing this statement to lay out facts and circumstances surrounding the UNAUTHORIZED/FRAUDULENT withdrawal of funds from my personal accounts at U. S. Bank, by - - ( caretaker ). I filed the first claim in -/-/-. US Bank approved and paid the claim in the amount of $1300.00. I was told to go through all Bank statements going back to when - had moved in in -/-/-. I had to order some of them through the fraud department. I discovered unauthorized/fraudulent withdrawals from my personal acco... |
U.S. Bancorp Bank account or service using a debit or atm card March 20, 2017 - I received a call stating my debit card had been locked and the automated call requested my card #, expiration date and # on the back. Half way through the call I realized it was not US Banks normal call when a card is locked and that I was being scammed. I immediately called US Bank and had my card shut off and ordered a new one. I was surprised this morning ( 3 days later ) that the number is still working and the recording says it is the " 24 hour security line '' and asks for the information. I want to pass the phone number along so some one can shut it down. I only answered the call becau... |
U.S. Bancorp Bank account or service using a debit or atm card March 16, 2017 - I was given a Visa debit card as a - gift by my employees. When I attempted to use the card I learned that it had a zero balance. Following a little more investigation I learned that several transactions had been made using the card number and had exhausted the cash value. I called - at - but could not talk to a person. I left my phone number with a request for a phone call I received nothing. A few days later I called again but was still unable to speak with anyone so I faxed all the information to - at - on - -, 2017. I was assigned - case numbers - and - via a ... |
U.S. Bancorp Bank account or service using a debit or atm card February 26, 2017 - I tried to deposit $840.00 into an ATM machine near my school, however, ir sucked my money in. Then, instead of counting it, the machine ate my money and read error. I reported to the problem to the USBank, and they put $840.00 temporary deposit into my account on -/-/2017. However, they reversed $480.00 back on -/-/2017 and noticed me that they decided I only deposited $360.00 into the ATM. I absolutely made a $840.00 deposit into the ATM. I tried call them, and was transfered to over five person, no one actually helped me! The last one told me to go to the bank branch... |
U.S. Bancorp Bank account or service using a debit or atm card January 31, 2017 - On -/-/- through -/-/2017, my debit card number and pin were stolen and money was fraudulently taken from my US Bank account, - separate ATM withdrawals - for -, - for - and - for - each, a total of -. The bank allowed them to take my account over - in the negative which caused - in overdraft fees, this is something I virtually never do which makes me wonder why the fraud department did not catch this as fraudulent activity. But they did not catch this fraudulent activity, however ; I noticed it and reported the fraud on -/-/-. I was informed I must su... |
U.S. Bancorp Bank account or service using a debit or atm card January 14, 2017 - Bank notified me of over drawn account due to fraudulent debit card transactions not authorized by me. Bank told me to disputed the charges, and required me to make deposit into the account because it was overdrawn due to fraudulent transactions.... |
U.S. Bancorp Bank account or service using a debit or atm card December 30, 2016 - On -/-/2016 I used my US Bank ATM card to withdraw $400.00 twice from a non-US Bank ATM machine located only 1.5 blocks from the US Bank branch in -, -, where I have been banking since -/-/2016. My - US Bank monthly statement showed that I had withdrawn $400.00 twice on Friday - and again $400.00 twice on Monday -/-/-. - at the US Bank looked at the ATM receipts and explained to me the process of contesting the additional withdrawals. On -/-/- my account was credited with the $400.00 twice. However, in late - I received two identical and separate letter... |
U.S. Bancorp Bank account or service using a debit or atm card November 30, 2016 - bank accounts are tampered.... |
U.S. Bancorp Bank account or service using a debit or atm card November 16, 2016 - my parents have checking account with US bank. My father was financial one.They were overseas and father died in -. - is sick staying in - ca n't make it back. We arranged for me to be her POA and file that with US bank. There were unauthorized charges made on mom 's debit card. We have filed this with fraud department. her card was cancelled and took 2 months to receive new - after numerous calls which - cost my mom $250.00 because calling from -. Bank 's free ph # did not work from my mom 's location.Here only access to her funds is with her debit card getting money from ... |
U.S. Bancorp Bank account or service using a debit or atm card October 20, 2016 - I USED MY - ATM CARD @ USbank ATM IN - GROCERY STORE ON -/-/16. I REQUESTED A $500.00 WITHDRAWAL. I 'VE DONE THIS FOR SEVERAL YEARS AT THIS ATM. I USUALLY GET - BILLS 0F $20.00 DENOMINATION. MY RECEIPT SHOWED A $500.00 WITHDRAWAL, & WHEN I IMMEDIATELY CHECKED FOR ACCURACY @ THE CUBICLE TO THE LEFT OF THE MACHINE, I DISCOVERED I HAD - $20.00 BILLS, - $5.00 BILLS, & - $1.00 BILLS FOR A TOTAL OF - BILLS WORTH $390.00! I IMMEDIATELY WENT TO THE USbank BRANCH NE-T TO THE ATM TO THE ATM MACHINE & COMPLAINED TO A TELLER. SHE CALLED HER BRANCH MANAGER, & HE D... |
U.S. Bancorp Bank account or service using a debit or atm card October 1, 2016 - ON - I WAS CHARGE $14.00 FOR A FREE MOVIE. THE MANAGER STATED THEY DO N'T DO REFUNDS AFTER YOU LEAVE THE ESTABLISHMENT. I HAVE PROVIDED THE DOCUMENT EMAIL. ON -/-/2016 I WAS CHARGE $21.00 FOR FOOD. - WHO SWIPED THE CARD HANDLE IT INCORRECTLY. THE AMOUNT WAS SUPPOSED TO BE $18.00. WHEN I CAME TO THE ESTABLISHMENT. I WAS SUPPOSED TO GET A CREDIT FOR $21.00 NOT BE CHARGED $21.00. ON -/-/2016 MY CARD WAS TYPED IN FOR $15.00 FROM -. PLEASE NOT I 'M DISPUTING THAT TRANSACTION.... |
U.S. Bancorp Bank account or service using a debit or atm card September 21, 2016 - I received a letter from - - - , - - - - - -, NY - AND THE CREDITOR IS US BANK AND THE AMOUNT OWED IS $370.00 I NEVER OWED US BANK THIS MONEY BECASUE I REPORTED AS FRAUDULENTLY. ACCOUNT # -. THIS IS AN OLD ACCOUNT. US BANK NEVER PLACED BACK MY $42.00 THAT WAS CHARGED TO ME AFTER I SENT THEM A LETTER AND RECEIPT INFORMING THEM FROM THE PERSON OR PERSON WHO USED THE MY CARD. I REPORTED THE $42.00 AS FRUAD. THEY REVERSE IT BACK TO ME. ALSO I REPORTED A CHARGE OF $20.00 and $23.00 as fraudulently. THE LAST - WAS USED ON CARD NUMBER ENDING IN -. ... |
U.S. Bancorp Bank account or service using a debit or atm card August 31, 2016 - I reported a fraud claim to US BANK on -/-/2016. Their policy is to provide provisional credit in 10 business days. They have yet to do that and they have n't sent me anything in the mail regarding paperwork, etc. I have spoke with them on numerous occasions up until -/-/2016. Nothing has been resolve.... |
U.S. Bancorp Bank account or service using a debit or atm card August 16, 2016 - Dear CFPB representative, On - -, 2016, I tried to withdraw $800.00 cash from a U.S. Bank ATM ( - : - - - - -, WA - ) using my foreign bank debit card ( -, - -, - - -, -, - - ). The ATM initially displayed " Please take your cash '' but no cash came out, and then it displayed something like " There was an fault and the transaction was cancelled ''. However my debit card was debited $800.00 and a transaction fee of $3.00 was charged. I talked with the teller of U.S. Bank in -, and they admitted that ATM had been having some problem ... |
U.S. Bancorp Bank account or service using a debit or atm card August 10, 2016 - I 've been waiting for a month-and-a-half on a new debit card. I call your - number customer service and tell them I had ordered one online myself for self service did not show up in the system anywhere so then I was told to physically go into the bank branch asked her to tell her to order me one and send it to the branch. The teller then argues with me that that was the wrong thing to do to wait on the other one gives me a temporary card and sends me on my way I 'm thinking she went ahead and ordered me another card now here I am 10 days later still no card no phone call so I call the se... |
U.S. Bancorp Bank account or service using a debit or atm card July 27, 2016 - I asked for information about my account showing several debit cards that were issued on the account. U.S. Bank claims they can not tell me who 's names were on the cards with a joint account between my wife and I. I had - she had -. why so many and were they in my name or hers?... |
U.S. Bancorp Bank account or service using a debit or atm card July 26, 2016 - Yesterday I learned via a letter from the Branch Office in -, Montana that my account was severely overdrawn. In speaking with the Branch Manager ( - - he said that the problem began when - - - - - - submitted an electronic debit in the amount of $30.00 which took my account into the negative. The store cited the reason for the " Debit '' as being for " RETURNED ITEM ''. Yet, they failed to provide any other information pertaining to the original " item '' which was allegedly " Returned ''. There was no original transaction number, no date the original transactions... |
U.S. Bancorp Bank account or service using a debit or atm card July 10, 2016 - While attempting to withdraw - from a US Bank atm in - Oregon with an - atm card, I was sent to a screen asking me if I wanted the currency converted from my - bank account to - before withdrawal or whether I just wanted to proceed with the transaction. The conversion rate offered on the screen was significantly lower ( -4 % ) than the market rate - would receive by simply proceeding with the transaction. Meaning that the bank would make a significant profit over an above the fees already charged from unsuspecting customers who elect to exchange the currency on this screen... |
U.S. Bancorp Bank account or service using a debit or atm card June 15, 2016 - So in - I was in Florida on Vacation while someone used a fake debit card to withdraw $800.00 from - ATMs. - which was a US Bank ATM. I contacted US Bank as soon as I saw this the Monday that I was back. From there they conducted an investigation that took until -/-/- to tell me that I was denied. When I called them a lady who has never seen me in person handling my case told me that I was verified on film. So I gathered my plane ticket, as well as credit card statements proving that I was in Florida and not Nevada at the time of the incident and went to my local branch so that... |
U.S. Bancorp Bank account or service using a debit or atm card May 28, 2016 - I filed a fraud claim for a $200.00 charge listed as " - - - - '' on Friday, - -, 2016. This transaction was done without my permission, and I have never done business with or heard of this company. I was told by the fraud representative that the provisional credit would be issued between 7 to 10 business days, because it was not a pin based transaction ( pin transactions take longer to process since someone else has your pin number ; signature transactions only take 7-10 business days ). I called in to the fraud department on Wednesday, - - for a status update. Acco... |
U.S. Bancorp Bank account or service using a debit or atm card May 9, 2016 - On - - my husbands ATM card was stolen. We immediately went to our bank and the bank manager looked up our account, we found that someone had put charges on that card in the sum of $520.00, we only had $650.00 in the bank ( our social security check ). We therefore had no money to live on ... .no gas money, grocery money or medial expense money, I am - and this was an extreme stress for us. We went into the bank everyday asking when we will be reimbursed for this money and promised a different day each time. We talked with the fraud department several times at no avail. We need ou... |
U.S. Bancorp Bank account or service using a debit or atm card April 21, 2016 - On - - at - I received an alert on my cell phone that a large purchase had been made on my debit card. I immediately contact my bank as this was an unauthorized transaction. They needed to transfer me to the debit card fraud department, I was disconnected during the transfer. I immediately called back and had to wait - minutes on hold, during that time another unauthorized purchase was made on my account which I believe would not have happened. When I finally spoke with the representative, they were rude and disrespectful - accusing me of trying to commit fraud. They explained the ... |
U.S. Bancorp Bank account or service using a debit or atm card April 12, 2016 - U.S. Bank is telling me that I owe them overdrawn balances when, once again, my accounts were fraudulently used and some were opened without my permission. Furthermore, I 've asked them several times to investigate these claims that were fraud transactions and they keep denying me without giving me a reason why! ... |
U.S. Bancorp Bank account or service using a debit or atm card April 11, 2016 - On -/-/2016, U.S. bank put through a charge for $710.00, even though I did not have a positive balance at the time of this charge. The charge was submitted, using my debit card, by - car rental. It has been established by everyone at the bank that we contacted, that we indeed opted out of any and all over draft possibilities. Once I discovered the error, I contacted the bank, and spoke to several people. Including 2 supposed supervisors in " customer " care ''. I will include their name and contact info as hard copy attachments. the explanations were nonsensical. The included, " pro... |
U.S. Bancorp Bank account or service using a debit or atm card March 29, 2016 - I contacted US Bank to open up a dispute of - hotel stays - was in - - and the other was - - both were - - so maybe I need to do a dispute with - through you guys. Because I contacted - on - occasions and they were not willing to help me the first - they said because it was in my husbands name they would n't talk to me so when i disputed with my bank and they came back and said they could n't dispute because we still stayed in the room when we drove from - to - what were we suppose to do it was during - and all surrounding hotels were booked we look... |
U.S. Bancorp Bank account or service using a debit or atm card March 8, 2016 - I have a checking account at US Bank. I went to - - - - -, 2016. I used my debit card. After I returned to - starting - - through - -, 2016 charges were made on my account in - - -, and I also was penalized with NSF fees due to those withdraws. ... |
U.S. Bancorp Bank account or service using a debit or atm card February 4, 2016 - i have tried to reslove a matter with usbank that a bad deposit was placed in my account that was not my doing they sent - debit cards. i never made any deposit noone has responded to my complaints .. ... |
U.S. Bancorp Bank account or service using a debit or atm card January 12, 2016 - I filed a dispute with my bank on my - debit card due to poor quality of goods purchased. I tried to work with the supplier but they refused to allow me to return the merchandise so I filed a dispute with the bank. I was issued a provisional credit. Recently received a letter from my bank basically telling me that they could do nothing about my dispute did not even try to chargeback the supplier. ... |
U.S. Bancorp Bank account or service using a debit or atm card January 12, 2016 - My checking account was defrauded on -/-/-. Someone stoled my debit card and deposited counterfeit checks, I reported it to the fraud department the same day and was told a form would be mailed. I received the statement on -/-/- along with letters saying my account was closed and they sent me to check systems and i had 10 days to fax fraud statements which when received i had ine day to get it faxed. Then that was first claim the second claim i never recso i finally. received on -/-/- which I faxed and in -/-/-. I was granted provisional credit for $200.00... |
U.S. Bancorp Bank account or service using a debit or atm card December 31, 2015 - On -/-/15 I received a call from us bank they had stated that some authorized transactions were proceeded on my debit card. They asked me to verify myself by giving them my birth date, last - of my social security number, address, full name. So I did and they said they would stop the transactions and send me a new card. Then later that day i received a call from us bank number and they were saying that there were more transactions and they needed my mothers maiden name by then i was thinking how do you need that when they supposedly already turned my card off from last conversation. s... |
U.S. Bancorp Bank account or service using a debit or atm card December 10, 2015 - On - -, 2015 I went to the ATM machine to withdraw $500.00 and the machine never dispensed the money but after checking my balance it showed it has been taking out. I called the bank and they said that give it one day and my account will adjust it self but that never happened so I called them and was advised I needed to file a ATM dispute and it can take up to 10 days for them to investigate it and after 2 business days I called to follow up and was told my claim was denied. I told them that nothing came out and it ca n't be denied and the rep asked if I wanted to resubmit my claim, I ... |
U.S. Bancorp Bank account or service using a debit or atm card December 3, 2015 - TO START WITH I AM ON LIMITED INCOME DISABILITY AND I SAVED UP 4 MONTHS TO DO THIS IN TOWN TRIP. I PLANNED EVERYTHING OUT HOW MUCH I WAS TO SPEND WITH MY DEBIT CARD AND THE REST WOULD BE CASH. I LIVE IN -, NV AND WENT TO THE - FOR AN OVER NIGHT STAY ON -. THE MAIN THINGS I WANTED TO DO WAS - AT - AND THE - DOWNTOWN. I BOOKED A ROOM AT THE DOWNTOWNER HOTEL BECAUSE OF PRICE AND ITS LOCATION TO THE ZIP LINE SINCE MY RIDE TIME WAS - MONDAY -. I CALLED THE HOTEL AND LET THEM KNOW I WOULDN'T BE THERE TILL AFTER -. WHAT I CHECKED IN THERE WAS A NEW GIRL WORKING THE OV... |
U.S. Bancorp Bank account or service using a debit or atm card October 30, 2015 - Complaint Re : Unfair, Deceptive and Abusive Acts & Practices ( US Bank and - - - ) Key Complaint : US BANK via - - - ( payment collection Company ). charged me a 2,250 % undisclosed Processing charge, has provided deceptive billing and engaged in unfair practices to increase charges. On -/-/15 we rented a car from - -. Upon leaving the store we found ourselves driving on a toll road. We contacted - - and was told that you should of purchased a plate pass '' and that we would be charged an undisclosed administrative fee and additional fees at - - d... |
U.S. Bancorp Bank account or service using a debit or atm card October 7, 2015 - On - -, 2015 I was mistakenly charged $1700.00 from vendor - - - - selling makeup. I bought - lipsticks and facial cream which should have totaled $60.00. I did not catch this error for 2 weeks, Once I did, I called - and was informed she did not have the Monies to refund me. I went into my bank ( US BANK - and filed a complaint for fraud. they issued me a provisional credit on - - as - - was not responding to me or them. after 90 days I received a letter from US Bank resolutions dept that their investigation was completed and my credit was now perman... |
U.S. Bancorp Bank account or service using a debit or atm card October 2, 2015 - This morning I went to the usbank branch at - in - wa I tried to withdraw $500.00 from my account. when the atm machine went to dispense the funds is jammed, after that I went to the branch at - when I tried to withdraw the money I received a message that I needed to choose a lesser amount. I input $400.00 and got the same message. So I canceled the transaction retrieved my card and went to finish my grocery shopping. After which I went to the branch in - wa on -. at which point I was informed that they had dispended $500.00 at the aurora branch and that I did n't have the... |
U.S. Bancorp Bank account or service using a debit or atm card September 26, 2015 - Approximately a half hour ago I visited a US Bank ATM/branch inside a - grocery store. I left my debit card in the ATM slot too long and it ate my card. I immediately looked went to the teller who advised me to get my ID out. He retrieved the card, noticed I am not a US Bank customer, and advised that by law '' they could not give me my card unless I am a customer. - - the branch assistant manager ( -- ) advised that this us because they do not know why it ate the card ( he was looking right at it ). He said it could be fraud or anything and even though Inhave an ID he woul... |
U.S. Bancorp Bank account or service using a debit or atm card September 15, 2015 - I would like to dispute US Bank credit report and bill of - that has named me solely responsible for a joint checking account my husband and I had while we were still together and married. I am not denying there was a sum of - $ withdrawn from our account that BOTH of our names were currently on at the time. I tried to resolve this problem with my local institution by meeting with my bank rep in person and speaking with her several times on the phone. I tried multiple times to inform my bank that I was in a desperate and financially destitute time in my life, my husband had left the home... |
U.S. Bancorp Bank account or service using a debit or atm card September 3, 2015 - I attempted to use a credit/debit card to withdraw money from an ATM, after having confirmed my balance and that U.S. Bank, -, KY, was in-network. The ATM ate the card. I called the bank 's customer service line, and was lied to, they were aware the type of card and said if I was there the next day at bank open it would be returned, the bank refused to return the card. I called them again, and was lied to again, the CSR saying that if an ATM took a card, it destroyed it ; she connected me to a branch manager, who confirmed they only return US Bank cards because they ca n't identify anyone ... |
U.S. Bancorp Bank account or service using a debit or atm card August 27, 2015 - I currently possess - checking accounts with US BANK. In the last - weeks someone has gained unauthorized access to my online account and my debit cards, which resulted in me having to file - claims, - which was unlawfully denied by US BANK and - which is currently pending. My - checking account ends in - and the - one ends in -. - my debit cards, which were again recently stolen, end in - and -. With regard to the checking account ending in -, on -/-/2015 I gave my cousin temporary authorization to make - deposits to my account, and he did that,... |
U.S. Bancorp Bank account or service using a debit or atm card August 25, 2015 - I received a text message from -- which stated no subject / USBank-UrgentNotification.Call : - - - - ''. I called the number and it asked for my social security number right away after saying it was US Bank. I did not enter my social security number. Instead, I called US Bank directly and spoke with the card services department to see if there was anything suspicious going on with my debit card. I was asked the last time I used my debit card and how much I spent at a particular store. There was no fraud or holds on my account. ... |
U.S. Bancorp Bank account or service using a debit or atm card August 7, 2015 - U.s. Bank charge me - $ to check my balance on their atm. Bank agreed to reverse one of the charges after I complained although I asked that all be reversed as no prior notice of the charge was provided. ... |
U.S. Bancorp Bank account or service using a debit or atm card June 17, 2015 - - of my prepaid debit visa gift card issued by USBank that I bought @ - in - had fraudulent charges in them even though the card was still in the package on the date that those charges occurred. I filed paperwork according to the bank instruction and found out the hard way the wait can take up to 90 days long. The customer service at dispute department is n't helpful either since it 's extremely hard to get a hold of them. ... |
U.S. Bancorp Bank account or service using a debit or atm card June 6, 2015 - I recently was informed by U.S. BANK that they had put me on - in - 2013 for Automatic Teller Machine Abuse. I owe U.S. Bank no money or repayment of any kind, however they refuse to give me any documentation confirming this. I am a -, -, on permanent -, and suffer from -. In - of - I inadvertenty put a non-cashable item into their ATM. The very next morning I was at same branch and apologized and rectified my error. And for this oversight on my part they place me on - for - years?! That 's quite severe for an error in judgement, for which no monetary debt is owed... |
U.S. Bancorp Bank account or service using a debit or atm card May 26, 2015 - My complaint is with U.S. bank cardmember service - N D.-.Person resolving this matter name is - cardmember service rep. Her contact number is ( - ) - Fax -.On -/-/2015 I - - was only to have a debit transection of - dollars to be taken out of my visa card, not - dollars.The company that took the - dollars name is I PASS. On -/-/2015 U.S.Bank card member service refunded my account in the amount of - dollars here is copies of all my documentations. Now U.S. Bank.card member service is saying I did make the - dollars transection when I did not.... |
U.S. Bancorp Bank account or service using a debit or atm card May 26, 2015 - On the - of - 2015 my US BANK debit card got stolen. The - thing before calling the police that I did was to call the bank to block my card. They claim a - service and ironically could not block the card as there was a server maintenance and upgrade was in process ( which is ridiculous ) and the thieves took out all my savings through -! Being an - studies in USA, It is extremely disappointing to experience such low standard customer service. Even a - like - has a - times more better customer service than what I experienced here! The bank wanted me to file a fraud cl... |
U.S. Bancorp Bank account or service using a debit or atm card April 27, 2015 - U.S. Bank allowed an identity thief to obtain a bankcard and checking account in my name 2 1/2 weeks after the bank contacted me and was aware of a fraudulent credit card application attempt. The first credit card application was apparently denied but no further attempt at stopping the application process was in effect two weeks later. The thieves were able to obtain a debit card attached to a new checking account after I specifically advised the U.S. Bank fraud alert department not to allow credit because I did not apply for credit nor did I have any intention of applying for credit. I was to... |
U.S. Bancorp Bank account or service using a debit or atm card April 24, 2015 - This is in regards to my - - - - Account. RE : - - : ****************Back in -/-/-, I lost my wallet and a few days after the loss, I logged onto my college card account and noticed several charges that had been made including ATM withdrawal transactions. Immediately I contacted the bank and had them cancel the card, and filed a dispute with there fraud department. I completed the dispute claim forms and faxed them right away. About a week later, the bank had reimbursed me for the lost funds, Approx. $1800.00. As time went on, I never heard back from the bank, and so I... |
U.S. Bancorp Bank account or service using a debit or atm card April 9, 2015 - My ATM card was cancelled because a merchant I bought something from had their computer financial system compromised. US Bank would not tell me which merchant it was. That ATM was connected to auto-bill payments. I went to the bank branch and called the Bank on the phone repeatedly and asked which billers were connected to the ATM card and was told none were. Then I got a notice from - - that the payment authorization was declined. I called US Bank again and then finally got someone from online banking who gave me a list of companies with automatic reoccurring bill payments that were con... |