U.S. Bancorp Bank Account Or Service Complaint

U.S. Bancorp Bank account or service department,

Cashing a check without an account Using a debit or ATM card Ohio

Approximately a half hour ago I visited a US Bank ATM/branch inside a - grocery store. I left my debit card in the ATM slot too long and it ate my card. I immediately looked went to the teller who advised me to get my ID out. He retrieved the card, noticed I am not a US Bank customer, and advised that by law '' they could not give me my card unless I am a customer. - - the branch assistant manager ( -- ) advised that this us because they do not know why it ate the card ( he was looking right at it ). He said it could be fraud or anything and even though Inhave an ID he wouldnt know the reason. I asked if he would know the reason if I were a US Bank customer. He said he would. Which also does not make sense to me. - advised that he can assure they would


otherwise? What law '' states that he can not return my card to me because he does not know why the ATM ate it, though apparently the law '' allows him to if I were their customer?