U.S. Bancorp Bank Account Or Service Complaint

U.S. Bancorp Bank account or service department,

Other bank product/service Using a debit or ATM card

While attempting to withdraw - from a US Bank atm in - Oregon with an - atm card, I was sent to a screen asking me if I wanted the currency converted from my - bank account to - before withdrawal or whether I just wanted to proceed with the transaction. The conversion rate offered on the screen was significantly lower ( -4 % ) than the market rate - would receive by simply proceeding with the transaction. Meaning that the bank would make a significant profit over an above the fees already charged from unsuspecting customers who elect to exchange the currency on this screen rather than just proceeding with the transaction. The only legitimate reason it would ever be in the customers interest to take this conversion offer is if the foreign institution charged a currency conversion fee that exceeded the difference in rates. Since foreign transactions fees at many banks are flat fees or waived on many types of cards, this offer in most cases amounts to tricking unsuspecting people into paying an unnecessary fee.