TD Bank US Holding Company Checking Account Complaints

Review and analysis of over 92 Checking Account complaints against TD Bank US Holding Company

TD Bank US Holding Company consumers have reported over 92 official complaints related to Checking account. Out of the 92 consumer complaints against TD Bank US Holding Company, 18% were disputed by the consumer (i.e. the consumer was not happy with how TD Bank US Holding Company responded to their complaint) and 100% were processed in a timely manner. 42% of consumer complaints against TD Bank US Holding Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 12% resulted in non-monetary compensation.

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New Checking Account Consumer Complaints


TD Bank US Holding Company Bank account or service problems caused by my funds being low

July 27, 2016 - I have had an account with td bank for less than 90 days and I have received over - dollars in overdraft fees even when I 'm not using my card. I hate this bank. Everyone I go to the bank off - - in -, I ca n't get a manager. This is the most unprofessional business I have ever come accross. SHUT THEM DOWN...

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TD Bank US Holding Company Bank account or service account opening, closing, or management

July 22, 2016 - I have a checking account at TD Bank. It is an account in both my brothers name and mine. We set the account up in New Jersey, where my brother lives. The reason we set it up was for my brother to be able to make deposits frequently into the account so that I could have money for food and also for co-pays to my doctors. I am a -, so I go to the doctors quite frequently. Recently, I checked the account and realized that we were being charged $10.00 a month because the balance fell below $100.00. I questioned the bank person on this and told her we were never told this when we set up the ...

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TD Bank US Holding Company Bank account or service using a debit or atm card

July 20, 2016 - On -/-/16 I called TD Bank to inquire about a $100.00 ATM withdrawal shown on my Convenience Banking Statement for a withdrawal date of -/-/2016. I spoke with a man identified as -, with a first name of -. I made it abundantly clear that the information I want is the E-ACT location of the ATM machine from where the money was withdrawn. I stated this several times to - that was the purpose of the call - so I could trace back my activities for that day and time to a specific location and discern if, indeed, I visited the location from where the ATM was used, as I could not...

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TD Bank US Holding Company Bank account or service deposits and withdrawals

July 20, 2016 - Deposited - payroll checks, totaling over $2800.00. The teller told me the funds would be available the next business day. Funds are still not available 1 week later despite numerous calls and visits to the bank. At each call and visit, I was told the funds would clear the next day. At the last call three days ago, I was informed that the check would be held for 6 days at maximum. It is now 7 business days in and I have no anser as to when funds will clear. The bank is posting electronic bill payments and calculating a minus balance with imposed late fees despite pending checks. I would l...

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TD Bank US Holding Company Bank account or service making/receiving payments, sending money

July 15, 2016 - I have a payroll account for my job with TD bank. I set my initial account - 2015. Someone via - accessed my account in - this year. TD 's solution was to 1. freeze my account or 2. close and open a new a account. I chose to open a new account. The Fraud department of TD did an investigation and told me that the person who accessed my account had closed the account so there was no way to retrieve my money. While I was very upset, I let it go since the total was under $5.00. Today I noticed my account was short. Upon investigation, - has again accessed my account on - occasion...

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TD Bank US Holding Company Bank account or service problems caused by my funds being low

July 13, 2016 - I 've been dealing with major overdraft charges every month from my bank and I. Any understand that every month my account is almost - in the negative every month. For the last two to three years my account has never been possible longer than 2 months without occupying late fees and overdraft charges. I 've spoken to the bank reps and I 've visited my local branch.im reaching out to cfpb to see if they can dig deeper into the account and help me to start saving my money instead of just giving it away freely back to the bank.TD bank is one of the worse banks I have ever dealt with and I 'm r...

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TD Bank US Holding Company Bank account or service account opening, closing, or management

July 9, 2016 - I closed my account in person at the -, NJ TD bank branch months ago. Then a month later I received a statement in the mail showing I had a negative balance for account # -. I called and spoke with a representative and they assured me they fixed the error and I would not receive anymore such statements. Today I received another statement for this account showing a negative balance of - dollars due to maintenance fees on an account that was supposed to be closed! I do n't know what else to do!...

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TD Bank US Holding Company Bank account or service problems caused by my funds being low

July 7, 2016 - TD bank is charging multiple overdraft fees totaling to $170.00. The bank account never went negative on there balance transaction sheets. I do n't see how this legal. I have attached a pdf of the account. I need this to be resolved....

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TD Bank US Holding Company Bank account or service problems caused by my funds being low

June 27, 2016 - PART 1, TO BE CONTINUED IN PART 2 : When I signed up at/with TD Bank I only physically signed one agreement that only stated and I agreed to that if my checking account was overdrafted after -, of any given day of the week, I had until - of the following day to bring my checking account current and out of its overdraft status or otherwise I would be charged and receive an overdraft fee of $35.00 for each appropriate overdraft transaction in my checking account. Being a very low fixed income Social Security - and SSI monthly recipient due to my - and - status, I found this arra...

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TD Bank US Holding Company Bank account or service using a debit or atm card

June 25, 2016 - An ATM claim was filed with my bank, TD Bank, for a charge in the amount of - which occurred on or around - - from -. I received an information packet from TD Bank today, - -, with information denying my claim, there is documents from - showing information on the charge but did not prove the product/item was delivered. The product/item in question is - tickets to - - in - - on - -, I live in - and have not been to - - on or around this date. In fact, my last visit to - was - - to the tenth of 2015. I explained to TD Bank rep taking cl...

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TD Bank US Holding Company Bank account or service deposits and withdrawals

June 22, 2016 - On -/-/2016, an unauthorized ACH posted to my TD Bank account in the amount of $2000.00. I went into the bank on the day it posted and signed a dispute claim. Three weeks later, I saw that the money was still not refunded to my account. I called TD Bank 's fraud department to get a follow-up, and was told that the dispute had been resolved in the other party 's favor because the other business claimed I had in fact authorized the charge. The member of the fraud department to whom I spoke could not give me any information regarding the entity that debited my account, what evidence had b...

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TD Bank US Holding Company Bank account or service account opening, closing, or management

June 22, 2016 - I have been with TD bank for over nine years and have personal and business direct account with them. This was regarding by business account. I own a laundromat and that is a cash business, I deposit over $12000.00 a moth in this account and TD bank charges a fee if it supposed $10000.00. One of the bank employees offered to help me set up my account so I avoid that fee. She had made a mistake how she set my account, she has set up my account that I should have $40000.00 in my account minimum ( which is how much a receive from my business in the whole year )!! As a result of this, I h...

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TD Bank US Holding Company Bank account or service problems caused by my funds being low

June 21, 2016 - Recently TD Bank change the way they process transactions. I am a customers that lives check by check. My work checks are direct deposit on fridays each week. I pay my car every other week and now I have incurred in more than - overdraft fees of -. They said this change was because customers wanted it like that. What customers rich customers? I ca n't not afford this and certainly I ca n't not afford loosing $35.00 dollars just like that. The only reason why have n't close my account is because I have to many payments linked to my account. I feel this NEW thinks is not only afftecting ...

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TD Bank US Holding Company Bank account or service problems caused by my funds being low

June 21, 2016 - I am currently a customer of TD bank ... .small electronic debits were attempted from a merchant which caused my account to be overdrawn.the bank charged me - in overdraft fees, i contacted them to have these fees reversed and was denied ... Imagine - overdraft fees for a - transaction....

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TD Bank US Holding Company Bank account or service using a debit or atm card

June 20, 2016 - An ATM claim was filed with my bank, TD Bank, for a charge in the amount of - which occurred on or around - - from -. I received an information packet from TD Bank today, - -, with information denying my claim, there is documents from - showing information on the charge but did not prove the product/item was delivered. The product/item in question is - tickets to - on - -, I live in - and have not been to - - on or around this date. In fact, my last visit to - was -/-/2015. I explained to TD Bank rep taking claim that the product/item was not rece...

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TD Bank US Holding Company Bank account or service deposits and withdrawals

June 19, 2016 - Never take the credit card offered by TD BANK. the problem is their customer service. They do not listen, well they listen and pretend they will follow your directives. I paid OFF my credit card, overpaid it by $98.00 or so ) from my Che kings count ). I asked them to put it back into my Che king account. No, they send a Check. Now, another month or so goes by, I have a - BALANCE ON CREDIT CARd. THEy TAKE $200.00 from my ChecKing account to the credit card ( duh ) and give me a CREDIT BALANCE of $200.00. I have sent - messages, - Friday morning, - today, Saturday ... l No rep...

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TD Bank US Holding Company Bank account or service problems caused by my funds being low

June 17, 2016 - I am currently in bankruptcy proceedings case no - and unbelievably TD Bank has assessed me almost $900.00 in fees and overdraft fees since late - early - 2016. Some of these fees are $170.00 each while the smallest ones are $35.00. I have told TD Bank repeatedly and countless times that I am in bankruptcy and have told them to stop automatic payment withdrawals to avoid getting hit even more excessive OD fees but they just do n't care and do n't listen, and it seems that they are deliberately not blocking ACH auto-payments and checks in order to further compound and add to my f...

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TD Bank US Holding Company Bank account or service problems caused by my funds being low

June 9, 2016 - Hi, TD BANK fraudulently charged $200.00 NSF fees when I had enough money in my account to cover debits. I had a balance of credit - $220.00, I had a debit come in for $220.00. Td bank held the debit until another item came in to purposely have my account overdraw with not enough funds to pay the big debit of $220.00. This is illegal. They are trying to use the excessive overdraft fees to finance their bank and profit. ( PLEASE SEE MY BANK STATEMENT BELOW OF PROOF OF ABUSE OF E-CESSIVELY CHARGING OVERDRAFT FEES BELOW, WHEN I HAD ALOT OF CREDITS THAT WOULD HAVE COVERED MY DEBITS, BUT TH...

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TD Bank US Holding Company Bank account or service using a debit or atm card

June 7, 2016 - I am an account holder at TD Bank. I requested a withdrawal from my brokerage account - to be credited to my debit card at TD Bank. I spoke to a customer service representative at -, and I was shown evidence that the withdrawal and instantaneous deposit to my checking account was completed. I went to the TD Bank branch office on - and - Streets and they told me they have nothing in pending transactions or otherwise to reflect that fact. Also, I write to complain about TD Bank 's policy of not abiding by - standards in accounting which specify First-In, First-Out accounting or Fi...

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TD Bank US Holding Company Bank account or service account opening, closing, or management

June 6, 2016 - I confronted TDbank in - ma. I explained that our accountant - - was in our opinion had stolen the funds from our lottery ticket for - dollars. - - - - - - ma, has been charged and convicted .we had our house broken into all files stolen.police report filed .i closed this account and I have never received any paperwork on this account as we closed it and now - tells me I owe this bank - I owe nothing and this is interfering with me obtaining a proper safe home for myself and my - child this account reports closure status unknown and a report date of -/...

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TD Bank US Holding Company Bank account or service account opening, closing, or management

June 1, 2016 - On Saturday, - -, 2016 we closed our TD checking account because TD started charging a $24.00 fee. We were not informed and was never charged a fee before. On - -, 2016 I received an email from TD bank that the biweekly transfer of $340.00 will be completed in three business days. So we went into the - TD branch and they assured us that the transfer will not happen, that the transfer was turned off in the TD system. Well on - -, 2016 TD withdrew $340.00 from our - checking account causing our - account to be over drawn. On - -, 2016 I just got another em...

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TD Bank US Holding Company Bank account or service account opening, closing, or management

May 29, 2016 - States that my funds availability would be on the next day, my funds were n't released and a representative stated that I would receive a $100.00 until the check clears. Called in the next day and a manager stated that 's not the case....

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TD Bank US Holding Company Bank account or service making/receiving payments, sending money

May 23, 2016 - I have - pay day loans that I believe are illegal. I have tried to revoke ACH, but it continues. I went to my local TD Bank on - -, and was told there was nothing I could do to revoke ACH, and the withdrawals have continued. The loans do not tell me how to stop ACH Authorization or automatic withdrawals. I have had difficulty reviewing the loan document sent, the link is no longer active. I actually have to log in online to review, and the document is no the original, but a new loan they renew weekly. I am hurting financially, close to being evicted. I 'm paying almost $600.00 a...

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TD Bank US Holding Company Bank account or service deposits and withdrawals

May 17, 2016 - I have been a loyal banker with TD bank since 2004. Needless to say the service, intelligence and care for the customers has declined since first banking with this organization. I am writing to you - in particular. I was at the - - on - - in -, PA. I was waiting on camera in the drive thru, while your manager - - could obviously see my car holding up the line. She was just sitting outside, smoking and talking on her cell phone. ( check the video ) me yelling at an incompetent teller his name was -. I was n't given any last names by the store manager -. The laz...

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TD Bank US Holding Company Bank account or service problems caused by my funds being low

May 17, 2016 - I have been a customer of TD Bank for a few years now. I recently learned that this bank is charging me about $5000.00 in overdraft fees from several bank accounts that I 've had with them. Till this day I do n't have any stamens explaining how the overdraft and these accounts accured. However I also learned that TD Bank has been sued and the pass for illegally charging people overdraft fees on their accounts by we are arranging the order of transactions from the highest number to the Lowest number in order to charge overdraft fees per transaction. I recently had a account that was closed by...

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TD Bank US Holding Company Bank account or service account opening, closing, or management

May 17, 2016 - I have an overdraft account with TD Bank. The statements come the first week of the month with a due date the last day of the month. I will pay the balance in full by mid-month and receive a statement the following month with an interest charge even though no further draw has occurred and the previous balance was paid in full. They claim that their policy is to bill on an average monthly cycle. So even though 3/4 of the month has - balance they are still collecting interest for that time period. Interest should only be calculated while a balance exists. This system makes it nearly impossibl...

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TD Bank US Holding Company Bank account or service using a debit or atm card

May 16, 2016 - I purchased concert tickets via an online ticket service ( - ). Almost 2 hours later my bank account was hit for $700.00. Upon discovering it I contacted the bank and asked how they could allow this without my knowledge. They stated that they would send it to their fraud department and it could take up to 10 days. This left me with $0.00 money in the bank and nothing to live off of. The transaction came out as - - but upon calling - and talking to numerous people we were told that they did n't have any transactions from our card. This was used as a Debit Transaction so someone ...

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TD Bank US Holding Company Bank account or service problems caused by my funds being low

May 11, 2016 - So a few weeks back i went into my local td branch to get a new debit card made and to deposit cash, while i was inside i delt with a few different individuals at the branch in - nj. I was assailed verbally while explaining that i didnt agree with a few service fees i was being charged, the bank had not only changed my account status from student to non without notifying me ( which changed the minimum account balance from - to - $ ) but ALSO changed their overdraft fees to make them more stringent, so that even if you made sure to bring the balance to - $ the same business day, the...

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TD Bank US Holding Company Bank account or service account opening, closing, or management

May 6, 2016 - I enquired at an ATM about my account balance, at TD Bank. I now see that I have been charged $3.00 for the enquiry. There was no warning at the ATM machine that I would be charged. When I called TD Bank to complain the person who answered agreed that this is - of their more obnoxious, non-transparent fees but he could not do anything about it. Can you look into this ludicrous fee and the lack of transparency. Thank you. The account is a TD Business Convenience Plus account, although I understand now from the bank that it applies to other banking products at TD Bank....

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TD Bank US Holding Company Bank account or service account opening, closing, or management

May 5, 2016 - Several months ago I received a debit card from TD Bank which I did not request or apply for. I promptly cut it up and threw it away. Two days ago I received a bill for $33.00 from TD Bank for Sustained OD Fee, Maintencance Fee, Paper Statement Fee. I have called TD Bank twice and after lengthy telephone hold periods I was asked for the last - digits of my social security number ( how did they get that ) and told to go to a branch office to cancel this fraudulent account. It is not convenient for me to go to a TD Branch office. Please see the attachment. Thank you very much for your hel...

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TD Bank US Holding Company Bank account or service problems caused by my funds being low

May 5, 2016 - A stop payment was placed on an item from - in the amount of - today, the item is currently pending out of the account as of today, -/-/-. This item is a charge from - for insurance on a car rental, the reservation is from yesterday, -/-/-. -, the car rental company, charged additional insurance at time of vehicle pickup. Their rep failed to see insurance was purchased prior. I spoke with an - rep earlier this evening named -, she was able to refund it but there is a stop payment fee in the amount of - charged by TD Bank. I need this refunded ...

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TD Bank US Holding Company Bank account or service problems caused by my funds being low

May 4, 2016 - I am a TD bank member and I had an issue with a company that was withdrawing from my account without my authorization and was taking out 4 different payments this also caused me to have overdraft fees. I went into my local branch to clear up the matter and they explained they could not help me. ...

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TD Bank US Holding Company Bank account or service problems caused by my funds being low

May 3, 2016 - TD Bank Keeps Selectively Deciding what transactions to pay, and what transactions to reject causing numerous fees to be incurred .... TD should have just rejected sale when presented to be paid resulting in a declined transaction ...

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TD Bank US Holding Company Bank account or service problems caused by my funds being low

May 2, 2016 - I have - recent issues with TD Bank regarding - different accounts. Both complaints have to do with excessive charging of fees. The first is TD Bank assessed charges against an estate account which dipped below $100.00 as I was in the process of closing the estate and account. The fees they charged caused the account to go into the negative. that is the only thing that caused the account to go negative. I fought that and got most ( but not all ) of the charges reversed. The 2nd item involved TD Bank clearing unauthorized charges against a business account which put the account into the...

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TD Bank US Holding Company Bank account or service account opening, closing, or management

May 2, 2016 - I have filed police report on -/-/-, case n. -, I was called by TD bank Fraud department that my TD bank card was being use and they closed the account. I was asked to open a new account and I was able to dispute the charges from account # - during this period I was still fighting with TD bank car loan service, I was asked to go to local branch to talk to someone about late payments or missing checks. I requested payment record from -/-/- to -/-/-, I was told by the bank that the only things will be provided is bank statement, not copy of checks. if I want copy to be i...

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TD Bank US Holding Company Bank account or service using a debit or atm card

April 29, 2016 - -/-/- I purchased - - " - '' concert tickets. Concert intended date was -/-/-. Postponed to -/-/-. On -/-/- - announced on social media all dates were postponed and later all " point of purchase '' sales would be honored. My tickets were purchased from -. My receipt reflects this and sale by -. Neither wants to offer a refund. I opened cases with -. - case was closed due to - filing grievance against - -, not -. - - responded " We have no record of a charge or tickets sent out to - - for the event. He must have...

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TD Bank US Holding Company Bank account or service making/receiving payments, sending money

April 28, 2016 - I bank with td bank, My card has been twice in a two week period and not even reached me yet. It took three days to make a complaint two DAYS TO PROCESS COMPLAINT AND 20 DAYS AND STILL HAVE NOT GOTTEN BANK CARD. i AM SO FED UP WITH SERVICE. SOMEONE GOES ON ON LINE BANKING AND DISTURBS ALL THE WORK THE BANKERS DO IN COURSE OF DAY.. i HAVE BEEN TARGETED MORE THAN ONE TIME IT IS AN INSIDE JOB. LOOK INTO MATTER PROMPTLY.. BANK CARDS ATM CARDS CHARGE NEED BETTER SOMETHING SO THIEF CAN NOT ACTIVATE. UN E-CEPTABLE ...

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TD Bank US Holding Company Bank account or service deposits and withdrawals

April 28, 2016 - I wrote a check to my roommate to cover my rent for the upcoming month. I dated the check for the date that my paycheck would be in my account. I have done this countless times before and never had an issue. The check was dated for - -. On - -, 2016, TD Bank ( the bank my check was from ) allowed the check to be cashed. That in turn caused my bank account to be overdrawn by nearly $900.00. When I contacted TD Bank to ask why they would allow a check that was post dated to be cashed, I was told that they " do n't really look at the date on the check ''. Since when?!? I asked to sp...

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TD Bank US Holding Company Bank account or service problems caused by my funds being low

April 28, 2016 - I overdrawn my account with a transaction and it posted and was charged the $35.00 overdraft fee. The next day the bank reversed the transaction and charged me another $35.00 overdraft fee. If I am being charged for an overdraft fee once for the transaction I should not be charged it again. ...

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TD Bank US Holding Company Bank account or service problems caused by my funds being low

April 27, 2016 - I was denied the opportunity to open a joint bank account at - - - - with my husband because of derogatory information reported to them by -. ...

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TD Bank US Holding Company Bank account or service problems caused by my funds being low

April 25, 2016 - Bank allowed charges to go through on my account after I told them not to via secure message on the online banking site. They told me that the conversation I had with their employee only related to not allowing money from my savings account to be used towards the charges and not the main account. At no time when I signed up for the account and signed a form to allow charges to go through without sufficient funds or when I advised them to stop allowing any charges to go through was I told that this was a separate agreement. ...

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TD Bank US Holding Company Bank account or service problems caused by my funds being low

April 25, 2016 - I have a banking account with TD Bank. TDBank has a consistent pattern. If you get a statement on the - of the month and you pay your bills on the -, they both go in the same date and TD Bank will charge you an Overdraft Fee for EACH payment that you paid electronically. They have totaled for last month taken over $800.00 in one month in overdraft fees. Since the beginning of the year it has been over $2000.00. ...

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TD Bank US Holding Company Bank account or service making/receiving payments, sending money

April 18, 2016 - I made a wireless transaction through my checking account ( TD Bank ) on - - 2016. The money was not transferred to the recipient, it is 2 months since. There was an error in the account number but the bank name, branch, address and name were correct. TD bank has not been able to return the money back to my ( sender account ) or provide a resolution in a timely fashion. TD bank did not pursue this matter, and the only time they get in touch with me ( customer & initiator of wireless transaction ) is when I call or see them at the bank. ...

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TD Bank US Holding Company Bank account or service deposits and withdrawals

April 18, 2016 - I had an account at this bank and my friend deposited money into my account to help me out because I am on -, he deposited $5000.00 into my account for me give it to someone else for him, but when I went to withdraw the money I was asked where did you get $5000.00 from, but I did not respond to her because it was not her business and I should not have been asked the question, the money that was left in the account was from my - benefits and the money my friend gave me which was $700.00 and since they put a hold on my account my bills for this month was not paid and when I asked for...

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TD Bank US Holding Company Bank account or service problems caused by my funds being low

April 18, 2016 - I am contacting you for my son who is -. His girlfriend did his taxes and placed her checking account number for deposit. In the meantime she overdrew her checking account and did not pay the fees. She tried to close the account but the bank would not let her until the fees were paid. Meanwhile they charged the account daily. My son 's name is not on this bank account. The bank took all of my son 's tax return in the amount of $1000.00. and will most likely take his state tax return as more money is owed on the account. The bank in TD Banknorth in -, -. My son 's name is - - -...

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TD Bank US Holding Company Bank account or service deposits and withdrawals

April 16, 2016 - I have been scammed by company called - Home base business. With a counterfeit check in the amount of $2900.00 and my bank has authorized the transition of that check less than 5 business day rule. I have been with TD bank for a while and I never overdraft my account and Now my account is overdraft and the bank wants me to payback the money because fake check was written under my name and was deposit in my account. I called my bank more than once and I went to the bank in person. They telling me that they have no way of knowing the check is bad. Until transaction take place. My question i...

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TD Bank US Holding Company Bank account or service problems caused by my funds being low

April 16, 2016 - I previously reported issue with CFPB. The same unethical practice has happened again despite receiving a letter indicating they were changing their policy in -/-/-. I suppose it has n't happened yet and they are still processing transactions high to low instead of order they are received. But what really concerns me is that today on my statement there is a line item that says $35.00 " debit card authorization ''. I have not used my card so when I called to inquire they said it was an overdraft fee. Talk about deception. I was concerned someone used my card but instead it 's the bank di...

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TD Bank US Holding Company Bank account or service problems caused by my funds being low

April 14, 2016 - Please attach to CFPB Case Number : -. Yesterday, I received a call from a TD Bank representative to discuss my complaint and that ssme TD Bank representative told me she would get back to me yesterday about refunding/waving the overdraft fees I had received on my TD Bank checking account due to me not having access to a TD Bank ATM because the TD Bank branch door would n't open when I inserted my TD Bank Debit Card. I never heard back from that TD Bank representative. So yesterday when I go to make another deposit before - so I do n't receive anymore additional overdraft fees the ATM ma...

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TD Bank US Holding Company Bank account or service deposits and withdrawals

April 13, 2016 - I had someone forge a check for $2000.00 and my bank cashed it even though the signature was not a match and she used my bank card. A police report was filed and she was charged although my bank gave me back for the card transactions but will not for the check. ...

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TD Bank US Holding Company Bank account or service problems caused by my funds being low

April 13, 2016 - Yesterday, I went to a local TD Bank to make a $400.00 deposit before - so I could bring my checking account current and not have to deal with receiving any overdraft fees but when I got to the local TD Bank, after banking hours, my TD Bank debit card would n't open the door. No matter how many times I tried swiping my TD Bank debit card, the door would n't open. Si I never got to make my deposit before -. When I called TD Banks ' customer service department, the young lady who answered my call quickly told me that this was starting to happen a lot with their customers and as I started...

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TD Bank US Holding Company Bank account or service problems caused by my funds being low

April 7, 2016 - I was charged $170.00 for overdraft fees on - -, 2016. The bank held all my debits and presented them on the same day, beginning with a large check I wrote for $15000.00. As a result, I was charged $35.00 for a $1.00 item, another $35.00 for a $7.00 item, another $35.00 for a $34.00 item, etc. I realize that I am responsible for ensuring that I have funds available, and I review my online bank every day. My online reflects that funds were always available for all the items I presented, when I presented them. I have attached online screen prints. I can not afford to be cha...

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TD Bank US Holding Company Bank account or service problems caused by my funds being low

March 22, 2016 - I am contacting you for assistance in initiating a dispute with TD Bank in regards to excessive overdraft fees. I have a checking account with TD Bank and I am enrolled in TD Bank Overdraft Protection Coverage. However, TD Bank has been for a long time abusing this enrollment and excessively charging me fees. TD Bank does not properly allow their clients to be aware there are pending transactions on an account due to their outdated processing system which can take even up to three days to reflect an instant debt transaction on an account. TD Bank on Saturday and Sunday do not reflect any trans...

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TD Bank US Holding Company Bank account or service account opening, closing, or management

March 21, 2016 - I originally signed up online for a checking account promotion in -, receive a $150.00 bonus for making - debit card purchases within 90 days. In those 90 days, I made over - debit card purchases but never received the bonus. It has been over 5 months, and every time I contact customer service, they give me the runaround, 'forwarding ' my messages to departments who never respond, or erroneously telling me to contact a third party company ( - - ) which fulfills an unrelated checking account bonus for a free phone. I would not have signed up for this account if I did n't rece...

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TD Bank US Holding Company Bank account or service account opening, closing, or management

March 21, 2016 - My wife and I have had a joint checking account/savings account at TD bank in -, NY. The checking account is called " relationship checking ''. It was opened on or about -/-/-. I looked up their different checking account plans and saw for the first time that they are not supposed to charge a monthly maintenance fee to process my accounts since I keep substantial sums between my checking and savings account held by them. I noticed that I have been improperly charged $ -/mth for almost 4 years. On -/-/-, I met with assistant store manager, - -, who acknowledged...

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TD Bank US Holding Company Bank account or service deposits and withdrawals

March 17, 2016 - I was notified from TD Bank that they will begin " processing transactions chronologically '' instead of processing deposits FIRST on a daily basis, effective - -, 2016. This will result in people who do not have enough money to keep a buffer in their savings account, or have to live paycheck to paycheck, being penalized for being poor. This feels like an attack on the working class, and they are unapologetic about it in the very same notification letter : " If you rely on deposits posting first to cover your daily expenses, this change may result in more overdrafts. '' It is a crushing ...

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TD Bank US Holding Company Bank account or service making/receiving payments, sending money

March 16, 2016 - The bank we are operating with, has giving us checkbooks with an error in the account number. We have made payments with some of those checks and all of them were not cleared for that reason. As a result of such those mispayments - of our cars hase been repossessed and so far the bank has done little to nothing to resolve this situation. ...

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TD Bank US Holding Company Bank account or service problems caused by my funds being low

March 10, 2016 - I consider myself to be a smart and responsible consumer. I was recently charged for - overdraft fees by TD Bank. I keep a record of my purchases and also check my balance online daily. I made - purchases/payments to - - on -/-/16. This left me with approximately a $10.00 balance. When I checked my account on -/-/- everything was fine. On -/-/- the - aforementioned payments came out but only after a unauthorized charge of $130.00 hit my account on -/-/-. I spoke with the company that charged me and immediately deposited $130.00 to cover that even thoug...

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TD Bank US Holding Company Bank account or service deposits and withdrawals

March 9, 2016 - I am a victim of fraud. I did go online to be a mystery shopper and was contacted to a assignment for - -. I was - a check $1900.00 for my assignment. I went to TD Bank in - Florida and deposited this check. After several days I call TD Bank to verify if this check was even good. I spoke to a financial Representative she stated that this check DID CLEAR. again I asked it cleared? Again she stated IT CLEARED. I then went to the same TD Branch to withdraw money to complete this assignment in the amount of $1600.00. I was called again from this MYSTERY Shopper if I would be able t...

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TD Bank US Holding Company Bank account or service deposits and withdrawals

March 8, 2016 - A stop payment was a made for a duplicate payment in the amount of - from - - on -/-/-, however, the bank failed to return the items. Their rep stated they are not showing as being returned, she submitted a dispute for the charges. It appears - made a duplicate payment, but do not know how or why it happened, - rep ( s ) did not say who made the additional payment for same amount. Again, the bank failed to stop the items and are now showing as posted to the account and overdrawing it. I need these items returned and overdraft fees refunded, there are - pending items whic...

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TD Bank US Holding Company Bank account or service account opening, closing, or management

March 8, 2016 - I am a - year old victim of check Fraud. I hired a handyman named - -. He stole numerous checks and forged my signature. The signature on the checks that he forged was very different from my signature. I never authorized him to sign the checks. TD bank cashed the checks totaling $8600.00 without confirming the signature and assessed me another $1500.00 in returned check fees. I could not address this because I was in the hospital and - following -. When I was physically able to challenge the forged checks TD bank only refunded $2600.00, stating I took to long to challenge ...

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