Checking account Account opening, closing, or management
TD Bank US Holding Company Bank account or service department,
Checking account Account opening, closing, or management Connecticut
On Saturday, - -, 2016 we closed our TD checking account because TD started charging a $24.00 fee. We were not informed and was never charged a fee before. On - -, 2016 I received an email from TD bank that the biweekly transfer of $340.00 will be completed in three business days. So we went into the - TD branch and they assured us that the transfer will not happen, that the transfer was turned off in the TD system. Well on - -, 2016 TD withdrew $340.00 from our - checking account causing our - account to be over drawn. On - -, 2016 I just got another email from TD Bank that another transfer in the amount of $340.00 will occur on - -, 2016. TD will now have $690.00 of our money that we need for paying bills. This is outrageous. We have had so many problems with this bank, they should be fined for all the money they have taken from our account. Where is our money. Why does TD not realize that our account is closed. By the end of this week we will be out $700.00.
TD Bank US Holding Company customer in Connecticut
Jun 01, 2016
* Source: CFPB Complaint Database
TD Bank US Holding Company response to complaint:
Closed with non-monetary relief
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