Checking account Account opening, closing, or management
TD Bank US Holding Company Bank account or service department,
Checking account Account opening, closing, or management New York
I have been with TD bank for over nine years and have personal and business direct account with them. This was regarding by business account. I own a laundromat and that is a cash business, I deposit over $12000.00 a moth in this account and TD bank charges a fee if it supposed $10000.00. One of the bank employees offered to help me set up my account so I avoid that fee. She had made a mistake how she set my account, she has set up my account that I should have $40000.00 in my account minimum ( which is how much a receive from my business in the whole year )!! As a result of this, I have been charged maintenance fee of $30.00 a month for 15 months. From - - to - -.
I filed a complained to TD bank customer service and did not get enywhere the manager only returned half. I think it is completely UNETHCAL for TD Bank to get paid for the mistake they did on my account and they should not be paid for it! I would like a full refund and my my account restated the way it way before it was tampered with ( at $500.00 minimum at my account which was their promotional offer when I opened an account with them! After it was tampered with I have lost this promotion and now I have to minimum of $1500.00 on my account ).
TD Bank US Holding Company customer in New York
Jun 22, 2016
* Source: CFPB Complaint Database
TD Bank US Holding Company response to complaint:
Closed with monetary relief
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