TD Bank US Holding Company Bank Account Or Service Complaint

Checking account Account opening, closing, or management

TD Bank US Holding Company Bank account or service department,

Checking account Account opening, closing, or management New York

I have been with TD bank for over nine years and have personal and business direct account with them. This was regarding by business account. I own a laundromat and that is a cash business, I deposit over $12000.00 a moth in this account and TD bank charges a fee if it supposed $10000.00. One of the bank employees offered to help me set up my account so I avoid that fee. She had made a mistake how she set my account, she has set up my account that I should have $40000.00 in my account minimum ( which is how much a receive from my business in the whole year )!! As a result of this, I have been charged maintenance fee of $30.00 a month for 15 months. From - - to - -.


I filed a complained to TD bank customer service and did not get enywhere the manager only returned half. I think it is completely UNETHCAL for TD Bank to get paid for the mistake they did on my account and they should not be paid for it! I would like a full refund and my my account restated the way it way before it was tampered with ( at $500.00 minimum at my account which was their promotional offer when I opened an account with them! After it was tampered with I have lost this promotion and now I have to minimum of $1500.00 on my account ).

TD Bank US Holding Company customer in New York
Jun 22, 2016

* Source: CFPB Complaint Database

TD Bank US Holding Company response to complaint:
Closed with monetary relief

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