TD Bank US Holding Company Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

TD Bank US Holding Company Bank account or service department,

Checking account Problems caused by my funds being low Washington

Bank allowed charges to go through on my account after I told them not to via secure message on the online banking site. They told me that the conversation I had with their employee only related to not allowing money from my savings account to be used towards the charges and not the main account. At no time when I signed up for the account and signed a form to allow charges to go through without sufficient funds or when I advised them to stop allowing any charges to go through was I told that this was a separate agreement.

TD Bank US Holding Company customer in Washington
Apr 25, 2016

* Source: CFPB Complaint Database

TD Bank US Holding Company response to complaint:
Closed with monetary relief

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