TD Bank US Holding Company Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

TD Bank US Holding Company Bank account or service department,

Checking account Problems caused by my funds being low Connecticut

A stop payment was placed on an item from - in the amount of - today, the item is currently pending out of the account as of today, -/-/-. This item is a charge from - for insurance on a car rental, the reservation is from yesterday, -/-/-. -, the car rental company, charged additional insurance at time of vehicle pickup. Their rep failed to see insurance was purchased prior. I spoke with an - rep earlier this evening named -, she was able to refund it but there is a stop payment fee in the amount of - charged by TD Bank. I need this refunded

TD Bank US Holding Company customer in Connecticut
May 05, 2016

* Source: CFPB Complaint Database

TD Bank US Holding Company response to complaint:
Closed with monetary relief

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