TD Bank US Holding Company Bank Account Or Service Complaint

Checking account Using a debit or ATM card

TD Bank US Holding Company Bank account or service department,

Checking account Using a debit or ATM card Pennsylvania

I am an account holder at TD Bank. I requested a withdrawal from my brokerage account - to be credited to my debit card at TD Bank. I spoke to a customer service representative at -, and I was shown evidence that the withdrawal and instantaneous deposit to my checking account was completed. I went to the TD Bank branch office on - and - Streets and they told me they have nothing in pending transactions or otherwise to reflect that fact. Also, I write to complain about TD Bank 's policy of not abiding by - standards in accounting which specify First-In, First-Out accounting or First-In Last-Out accounting, but rather by the " size of the transaction, '' in overdraft protection. This practice is unacceptable because the balances on ATM receipts do not reflect the balance by their method and the result is a charge of $35.00 every time the consumer withdraws from the account. For example, an ATM receipt may reflect a $20.00 balance, and the consumer may withdraw $10.00 based on that statement only to - that TD Bank 's " records '' do not match their statement and the consumer is defrauded out of $35.00 each time a withdrawal down to $0.00 occurs. I will attach proof of my withdrawal from - and instantaneous credit to my TD Bank debit card as well as proof of such fraudulent charges as associated with overdraft protection, known as " Debit Card Advance ''.

TD Bank US Holding Company customer in Pennsylvania
Jun 07, 2016

* Source: CFPB Complaint Database

TD Bank US Holding Company response to complaint:
Closed with monetary relief

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