TD Bank US Holding Company Bank Account Or Service Complaint

TD Bank US Holding Company Bank account or service department,

Checking account Making/receiving payments, sending money Maryland

I have a payroll account for my job with TD bank. I set my initial account - 2015. Someone via - accessed my account in - this year. TD 's solution was to 1. freeze my account or 2. close and open a new a account. I chose to open a new account. The Fraud department of TD did an investigation and told me that the person who accessed my account had closed the account so there was no way to retrieve my money. While I was very upset, I let it go since the total was under $5.00. Today I noticed my account was short. Upon investigation, - has again accessed my account on - occasions totaling $340.00. The Fraud department 's solution is freeze my account. That is not possible since I have pending charges and bill payment set up. I want to know why TD is not accounta like other banks. With -, that money would be back in my account while there is an investigation. TD 's resolution to my first breach was "


Where is my consumer protection?! Take it up with -. Why are they not accountable? I am closing my payroll account today and will no longer use the Worlds ' Most Inconvenient bank. Someone should look into this. TD tells me that my account was breached using my routing and account number both time. I feel that this is a breach in their bank system. I am sure upon further investigation it will be revealed. In the meantime, I am out of my hard earned money due to this bank 's lack in oversight and protection.