TD Bank US Holding Company Bank Account Or Service Complaint

Checking account Account opening, closing, or management

TD Bank US Holding Company Bank account or service department,

Checking account Account opening, closing, or management District of Columbia

I enquired at an ATM about my account balance, at TD Bank. I now see that I have been charged $3.00 for the enquiry. There was no warning at the ATM machine that I would be charged. When I called TD Bank to complain the person who answered agreed that this is - of their more obnoxious, non-transparent fees but he could not do anything about it. Can you look into this ludicrous fee and the lack of transparency. Thank you. The account is a TD Business Convenience Plus account, although I understand now from the bank that it applies to other banking products at TD Bank.

TD Bank US Holding Company customer in District of Columbia
May 06, 2016

* Source: CFPB Complaint Database

TD Bank US Holding Company response to complaint:
Closed with monetary relief

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