TD Bank US Holding Company Bank Account Or Service Complaint

TD Bank US Holding Company Bank account or service department,

Checking account Using a debit or ATM card New York

-/-/- I purchased - - " - '' concert tickets. Concert intended date was -/-/-. Postponed to -/-/-. On -/-/- - announced on social media all dates were postponed and later all " point of purchase '' sales would be honored. My tickets were purchased from -. My receipt reflects this and sale by -. Neither wants to offer a refund. I opened cases with -. - case was closed due to - filing grievance against - -, not -. - - responded " We have no record of a charge or tickets sent out to - - for the event. He must have placed his order through a different seller. '' ( complaint - ). Yet, when I called -, who I never had spoken to before, I gave them my invoice number and they pulled up all of my ticket information. Come to discover, - and - share the exact same address, - - - -, - -, - -. - ( - - - - - - -, -, T- - ) is listed as my biller and on the receipt the language says " ALL SALES FINAL. REFUNDS WILL ONLY BE ISSUED IF THERE IS A


provided to the customer. No services are being provided. My bank, TD BANK, has a policy of only refunding money and doing investigations on inquires 60 days from purchase date ( I was told via rep ). There must be legal language somewhere when a customer makes a purchase with the expectation of receiving services and product in a timely manner. I have been told by both - - - that - - can postpone until she is - and legally not have to issue a refund. VERBATIM. This is outrageous. No person who buys a concert ticket, especially ones over $100.00, expects that they wo n't be receiving their product or services in future years from the intended original date when the product is suppose to be delivered. What is also outrageous is many ticket companies are honoring refunds while the company 's I 'm dealing with are n't.