Checking account Problems caused by my funds being low
TD Bank US Holding Company Bank account or service department,
Checking account Problems caused by my funds being low Virginia
I was charged $170.00 for overdraft fees on - -, 2016. The bank held all my debits and presented them on the same day, beginning with a large check I wrote for $15000.00. As a result, I was charged $35.00 for a $1.00 item, another $35.00 for a $7.00 item, another $35.00 for a $34.00 item, etc. I realize that I am responsible for ensuring that I have funds available, and I review my online bank every day. My online reflects that funds were always available for all the items I presented, when I presented them. I have attached online screen prints. I can not afford to be charged this overdraft fee at this time. I was granted a refund of $70.00 but need the rest of my money. I just purchased an investment property and plan to bring plenty more funds to the bank, if they show me that they value my relationship. I have never overdrawn my account before, and this all occurred because I was traveling and in the middle of the big purchase, so I may not have paid as close attention as I usually do. I maintain balances in my account well over the premier account requirement. I only recently changed it because I need to write another large check soon. As you can see in my account history, I also have other accounts that I would consider moving to TD Bank, if I am granted this one time courtesy refund to refund the entire $170.00 I was charged. If not, please call me to let me know how to have all my accounts closed. Regards
TD Bank US Holding Company customer in Virginia
Apr 07, 2016
* Source: CFPB Complaint Database
TD Bank US Holding Company response to complaint:
Closed with monetary relief
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