TD Bank US Holding Company Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

TD Bank US Holding Company Bank account or service department,

Checking account Problems caused by my funds being low Virginia

I was charged $170.00 for overdraft fees on - -, 2016. The bank held all my debits and presented them on the same day, beginning with a large check I wrote for $15000.00. As a result, I was charged $35.00 for a $1.00 item, another $35.00 for a $7.00 item, another $35.00 for a $34.00 item, etc. I realize that I am responsible for ensuring that I have funds available, and I review my online bank every day. My online reflects that funds were always available for all the items I presented, when I presented them. I have attached online screen prints. I can not afford to be charged this overdraft fee at this time. I was granted a refund of $70.00 but need the rest of my money. I just purchased an investment property and plan to bring plenty more funds to the bank, if they show me that they value my relationship. I have never overdrawn my account before, and this all occurred because I was traveling and in the middle of the big purchase, so I may not have paid as close attention as I usually do. I maintain balances in my account well over the premier account requirement. I only recently changed it because I need to write another large check soon. As you can see in my account history, I also have other accounts that I would consider moving to TD Bank, if I am granted this one time courtesy refund to refund the entire $170.00 I was charged. If not, please call me to let me know how to have all my accounts closed. Regards

TD Bank US Holding Company customer in Virginia
Apr 07, 2016

* Source: CFPB Complaint Database

TD Bank US Holding Company response to complaint:
Closed with monetary relief

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more