Capital Accounts, LLC Medical Complaints

Review and analysis of over 107 Medical complaints against Capital Accounts, LLC

Capital Accounts, LLC consumers have reported over 107 official complaints related to Medical. Out of the 107 consumer complaints against Capital Accounts, LLC, 37% were disputed by the consumer (i.e. the consumer was not happy with how Capital Accounts, LLC responded to their complaint) and 85% were processed in a timely manner. 0% of consumer complaints against Capital Accounts, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Medical Consumer Complaints


Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

April 11, 2017 - Capital Accounts has no legal right to collect/ report on this alleged debt that 1. I have no contractual obligation to Capital Accounts for charges that were paid by insurance. 2. Debt is past statute of limitations...

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt was paid

April 9, 2017 - Company told me that if I paid the account it would be deleted off my credit reports if paid in full. The account is still showing up on my - and - and has not been flagged for deletion...

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Capital Accounts, LLC Debt collection disclosure verification of debt not given enough info to verify debt

April 6, 2017 - I have repeatedly contacted this company to get them to verify that this account was mine. The information they sent me does not have my name, address or other information on it. They have violated FDCPA rules in debt validation....

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

April 5, 2017 - CAPITAL - TRYING TO COLLECT A DEBT I DO NOT OWE WAS NEVER SENT A BILL NEVER HAD SERVICES WITH - .... ALSO - - COLLECTION FROM - HOSPITAL NO KNOWLEDGE OF DEBT NO BILL HAVE N'T USED SERVICES FROM - IN THE PAST 15 YEARS ON - WITH HELP FROM - ......

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Capital Accounts, LLC Debt collection false statements or representation attempted to collect wrong amount

April 1, 2017 - This account has already been settled with my doctor 's office. It was paid in full on -/-/2017 directly to my doctor 's office. As of -/-/2017, I was still listed with the collections agency, Capital Accounts, as owing a balance. When I called the office administrator at my doctor 's office to address the matter, she said she called Capital Accounts and told them I had settled my account but there was nothing else she could do to get it removed from my credit report. At this point, I 'm not sure what I 'm supposed to do, and now my credit score has dropped significantly because of this si...

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Capital Accounts, LLC Debt collection false statements or representation attempted to collect wrong amount

March 21, 2017 - I am reporting Capital Accounts Account No. - for violations of the Fair Debt Collection Practices Act. I am enclosing the letter sent to me by Capital Accounts which shows a misleading collection amount and unfairly adding interest on a debt that the original debtor - did not require. I have also received phone calls in which the representative verbally insulted and belittled me when I questioned the validity of this collection. I have blocked many of the phone numbers Capital Accounts uses to call due to the condescending attitude they have with me when I talk to them. I am enclosing a...

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Capital Accounts, LLC Debt collection improper contact or sharing of info talked to a third party about my debt

March 10, 2017 - I disputed this account and received corrspondence which was a violation of HIPPA Act....

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Capital Accounts, LLC Debt collection communication tactics frequent or repeated calls

March 2, 2017 - I received a notice of collections from Capital Accounts on about -/-/17 for an old medical bill. In that short time between then and noe -/-/17, I 've received phone calls from them looking to collect. I asked them on the 2nd phone call that I plan on disputing the bill and to not call during my work hours any longer. The woman on the phone then took an abusive tone, declared that she 'll note that I refuse to pay the bill and hung up without any further clarification. While, she did n't make any direct threats, she seemed to imply they 'll take legal action against me or to hurt ...

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Capital Accounts, LLC Debt collection disclosure verification of debt right to dispute notice not received

February 11, 2017 - I visited the office of - - on - -, - for medical check up. At the time of visit, I paid my copay, gave a copy of my health insurance and driver 's licence. On - -, -, Capital Accounts LLC reported open collections of $530.00 on my SSN to credit reporting agencies. I have never received any communications from either - or Capital Accounts LLC explaining the charges or any notices before sending the account to collections. When I contacted - office, they told me that I have around $100.00 in balances not covered by my insurance. When I contacted Capital Account...

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

January 7, 2017 - I went to this - around 6 years ago and before having any procedure performed my insurance was verified By the - and after any procedure was done I had paid my portion of the costs. 3 months after the procedure had already been performed I had lost my job and the insurance company decided not to honor their portion of the bill. The - decided, even though they had verified my insurance prior to the procedure, that the bill should land on me. It 's been in collection ever since. Also, the collector seems to be tacking on an extra - dollars to the debt each year the debt is unpaid. I ...

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt was paid

December 2, 2016 - The doctor messed up when billing the insurance, so they never received payment. Once I was notified, I set up a payment schedule and made payments until the debt was fulfilled. Then years later I find out I have a collection our from them for payments that were already made! What worse is since this was so long ago, I do n't have any documentation and they never provided me with recipes to verify my payments. Also, I believe this was done because I had a terrible experience at the office and posted a bad review online, so they " lost '' my payment to file a collection....

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

November 27, 2016 - This alleged debt was created and contracted with my employer I have no responsibility or obligation to pay this alleged debt, because this a workman s comp case. The responsible party is my employer - medical claims. This company has being harassing me and still have not contact the responsible party....

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Capital Accounts, LLC Debt collection disclosure verification of debt not given enough info to verify debt

November 22, 2016 - I sent out a Creditors Verification Letter accordingly to the Fair Debt Collection Practice Act. The company was not able to verify the debt belongs to me after I sent out the letter I never got a response within the thirty day time frame ( 30 ). I am providing you a copy of my Creditors Validation Letter and the USPS Mailing information with the dates. You will be able to see that it was delivered on the - -, 2016 and I never heard from them since....

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

November 21, 2016 - I was rear ended in a car accident -/-/- Hired attorney, - to assist. He sent me to - -. I went there for about six months with no relief. I never signed a piece of paper or gave them a credit card or received a bill of any kind from these people. I had to fire my attorney and hired - to handle the case which was finally settled in -/-/-. I received a phone call from the - and referred him to -, my attorney, who told him the case had been settled, that no bills had been submitted to him, and that no money was due. The - called me over the phone and told me I ...

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Capital Accounts, LLC Debt collection communication tactics used obscene/profane/abusive language

November 18, 2016 - On multiple occasions I was harassed by a representative of Capital Accounts. This debt is related to a medical bill. I told the representatives that I was not aware of owing this money as I have insurance dental coverage that would cover any bills and that this needed to be submitted to my insurance. They told me that the provider is n't required to submit it to insurance, they just do that as a courtesy. That is inaccurate. I requested verification of the debt and they never provided it. They continued to call me while I was at work and use abusive language and still have provided no documen...

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt was paid

October 26, 2016 - Debt was paid in full - continuing to report on Credit Report under collection agency with an open date of -/-/2014 - I did n't even live in the state of NY in -/-/2014 nowhere near this doctor. Reporting for $150.00....

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Capital Accounts, LLC Debt collection communication tactics threatened to take legal action

October 14, 2016 - Got a call from Capital Accounts LLC. They we 're really rude during the call and said that I needed to take care of a business matter in order to avoid legal actions that will be taken against me by the end of business. They said it was for a $160.00. I 'm a - year old with lots of health problems that do n't need this kind of stress or threats....

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Capital Accounts, LLC Debt collection communication tactics used obscene/profane/abusive language

October 13, 2016 - Representative by the name if - - called my husband from Capitol Accounts very rude on the phone and using obscene language. I called the company at - spoke with - advise her on what happen she transferred me to supervisor - I advise him on what happen he did n't sound like he really cared or was concerned....

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Capital Accounts, LLC Debt collection disclosure verification of debt right to dispute notice not received

September 29, 2016 - I have a company attempting to collect a debt they say was assigned to them. The company is not licensed to collect in my state. I never signed any documents allowing assignment of debt. I never signed any documents acknowledging right for them to charge interest on the debt. They failed to provide validation of debt, including license to act as collector, charge interest, or proof of assignment of debt....

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Capital Accounts, LLC Debt collection false statements or representation attempted to collect wrong amount

September 13, 2016 - On -/-/2016 Capital Accounts reported an invalid debt to the - major credit bureaus on my behalf. I immediately sent Capital Accounts a letter requesting validation of which they received -/-/-. I then waited 30 days and sent a follow up letter requesting validation again, of which they received -/-/-. As I had not heard back from Capital Accounts, I filed a dispute with -, - and - as I 'd never done business with Capital Accounts and did not owe the alleged debt. On -/-/-, Capital Accounts verified the account as accurate with the -. 48 hours later, I received ...

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Capital Accounts, LLC Debt collection disclosure verification of debt not given enough info to verify debt

August 9, 2016 - There is no verification that I am obligated to the debt for the child they are alleging....

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt was paid

June 19, 2016 - On -/-/-, I received a letter from Capital Accounts for a previously settled balance on a - bill from -. I responded in writing that I was disputing the balance on -/-/- by certified mail ( USPS ). By my records, the account had been settled in full on -/-/- after four months of payments directly to the provider. On -/-/- I received correspondence from Capital Accounts again stating that I had not made satisfactory payment arrangements and that they would be reporting my account to the national credit bureaus. I immediately began investigating further ...

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Capital Accounts, LLC Debt collection disclosure verification of debt right to dispute notice not received

May 31, 2016 - I have a a unverified account fromCAPITAL ACCOUNTS LLC. I had previously disputed this account. I have never done business with - - - Pursuant to the Fair Debt Collection Practices Act ( FDCPA ) 15 U.S.C.169g, I dispute the validity of the debt - - - purport I owe. I request thatCAPITAL ACCOUNTS LLC Provide verification of the following : 1. ) The original Application or contract ; 2. ) Any and all statements allegedly related to this debt ; 3. ) Any and all signed receipts ; 4. ) Any and all canceled checks ; 5. ) Original date of default and collection activity begin 6. ). ...

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Capital Accounts, LLC Debt collection communication tactics used obscene/profane/abusive language

May 26, 2016 - My name is - -, I was continually bullied on all calls made to me to collect a debt by Capital Accounts Llc in Tennessee. I was told I was a no it all after i requested a DNC and I was told I could n't speak with a manager. When I told them I filed a complaint with the - I was told I was better than that. The gentlemen continued to bully me. When I filed a complaint with the company I never received a response. I am a debt collector also of a very well profound company and can not believe how I was spoken to. When I told them I planned on retaining an attorney the man " - '' laughe...

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

February 4, 2016 - I do not owe any money to this account and they continue to try and call. they are threatening to send a debt to collations that I do not owe ...

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Capital Accounts, LLC Debt collection improper contact or sharing of info contacted employer after asked not to

January 8, 2016 - This company continues to contact me at work after I have indicated that I should not be contacted at work. I requested all contact be in writing but they continue to call. At first it was a male calling me and I informed him I would contact the doctor 's office and he told me people like me was causing this doctor to almost have to close his doors because we refuse to pay our bills. Again I told him I would call the doctor and he said the doctor 's office did not want to talk to me. This is ridiculous considering I do n't owe this company anything. ...

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt was paid

December 13, 2015 - I received letter from Collection agency called " Capital Accounts '' and then received a phone call at my workplace. I did not receive any letter, bill or any kind of communication from the Dental service provider " - '' since - 2012. The services were rendered in - 2012. I paid over $1500.00 Cash and rest was supposed to be paid by my insurance. According to Capital Accounts I owe them around $2300.00 According to " - '' I owe them around $1500.00. Why - - not contacted me ever and I received a sudden letter from collection agency after 45 months. I believe that e...

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Capital Accounts, LLC Debt collection disclosure verification of debt not given enough info to verify debt

October 13, 2015 - This is a follow up to case Your submission, [ Case number : - ]. I have already submitted my paperwork showing the credit reporting done in error on my account # -. This needs to be removed from my credit immediately as the correct procedure ( to protect consumers ) was not followed therefore reported to the credit bureaus in error. I received no response to my certified letter demanding a validation of what is said owed ''. I do not owe this debt but if it is handled in the correct fashion and this removed from my credit, as it should have never been in the first place, I will pay the...

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

October 7, 2015 - Capital Accounts keeps sending me letters and has called me to collect on a debt that I had informed them over the phone and in writing that is not mine. Yet they keep sending me debt collection.= notices. They have also reported this to credit reporting agencies as a delinquent account and that has had an adverse impact on my credit worthiness. ...

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

September 14, 2015 - - - - - 's Office at - - -, - -, NJ -, -. Keeps billing me and reporting on my credit report an outstanding balance for service that was not performed on me and the bill does not belong to me. The item should be removed from my report as its impacting my credit score/report negatively. ...

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Capital Accounts, LLC Debt collection improper contact or sharing of info contacted me after i asked not to

September 9, 2015 - I had a - and went to -. They had created fraudulent charges to my Insurance company and when the insurance did n't pay them they came after me. I gave them an opportunity to correct the billing and they failed to do so. I have reported them to - different agencies. On - -, 2015, I faxed a letter to Capitol Accounts ( the collection agency my account got sent to -. I then followed up with a phone call on -, -, 2015 with - -. I acknowledged they received the letter and was very rude and said he was going to report tyhis debt to credit agencies and it would effect m...

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

September 1, 2015 - Disputed original claim for acct. - with a certified letter within 30days of receiving Capital Accounts LLC demand letter -/-/2015 for $210.00. I asked for validation and never got it. I have my letter and documents of proof certified, signed for that I sent -/-/2015 and a Capital Account 's representative signed for -/-/2015. I do not owe this debt. Even if they proved I did '', I should have still be given a response and not been sent to all the credit bureaus within 5 days. I want the account deleted off my credit until they legally respond to my validation letter. G...

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Capital Accounts, LLC Debt collection communication tactics frequent or repeated calls

August 20, 2015 - They have continued to call me and make threats that they are going to put this debt on my credit report even though I still have not gotten anything from them in the mail on who I owe and amount. They offer to text it to me with a link on it and I refused that. I have asked several times for them to mail it to me. I have yet to receive anything. Now when they call they hang up on me as soon as I answer and when I call back they have the same recording that they will transfer the call it rings and then disconnects so I ca n't get this supposed collection agency 's name. One total me Capital Bi...

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Capital Accounts, LLC Debt collection communication tactics frequent or repeated calls

August 7, 2015 - I was called by capital accounts. I told the caller that the number he was calling did not belong to me and he did n't have permission to use it. He continued to tell me I needed to get back to the point of the call. I told him I would report the company and he said do what you want. ...

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Capital Accounts, LLC Debt collection communication tactics threatened to take legal action

August 3, 2015 - I had a - done because Dr thought there could be possibility of something serious ( - ). Never was I informed that a - was not covered by my insurance by anyone at Dr office. When my bill came ... a portion was not paid because - do not cover -. I spoke to my DR about filing an appeal then I got a call from a Collector who was verbally abusive, threatening & denied having anyone in authority I could speak to. His name was -. I called Dr office and explained I would make $ -/mo payments on - each mo as I am on SS -. She took payment and I asked her to call company and...

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Capital Accounts, LLC Debt collection false statements or representation attempted to collect wrong amount

August 1, 2015 - I had contact them an sent them copies of the payments I made to the - office.The - was a - and I paid him and he still sent me to collection. I contacted the collection agency and sent them records of what was paid and they still say I owe. I called to settle for a lower amount and they still say I owe $420.00. This is messing up my credit and now they ...

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Capital Accounts, LLC Debt collection false statements or representation attempted to collect wrong amount

August 1, 2015 - The original bill was $930.00 from - - group. I paid $500.00 to - - group then paid $100.00 then they sent me to collection and charge me $240.00 collection agency fee. Then I paid - - group $160.00 that is when I found out I was in collection and they also charge me this collection agency fee. I contacted the collection agency and submitted all my records and the still refuse to listen. I called again to try and settle and have them adjust the fee they refused ...

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Capital Accounts, LLC Debt collection communication tactics frequent or repeated calls

July 28, 2015 - Repeated calls from different numbers. The caller i.d . will show local retail store numbers and or local business numbers. I informed the collector I will contact the original creditor because this debt was from my ex husband insurance.caller then stated the original debtor could not talk to me because the account was theirs now. I have disputed the information from my credit bureau as well. ...

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

July 23, 2015 - The collection agency has received information from a dentist regarding an outstanding debt which does not belong to me.The collection agency was notified by me through an email, that the debt instead is owed by my son.Their response was the debt will be reduced, however, it does not address the fact that the debt is not mine and I did not cosign anything.The dentist office says its in the hands of the collection agency. ...

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Capital Accounts, LLC Debt collection communication tactics frequent or repeated calls

July 3, 2015 - On or about - -, someone from your company called my client and said they were an attorney and threatened to keep increasing the balance on the account. Also, my client has continued to receive harassing phone calls from your company where he is insulted and talked down to. ...

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt was paid

June 4, 2015 - Dental services were provided to - of our children beginning in -/-/- by - - -. Primary and - insurances paid their portion and we made copayments, some by check, some in cash. The dentist was arrested in -/-/- in an unrelated case and subsequently had his licence to practice in our state suspended and then later, permanently revoked. His practice is now shut down. He sold a debt that he claimed we owed after his license suspension to a Capital Accounts , LLC of - TN, which is a collection agency. The collection agency contacted us and we asked for validation of the...

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt was paid

March 19, 2015 - I have paid all copays and just rec 'd a bill from a collection agency. I have never rec 'd anything in the mail before on this. I called the Dr offfice and they say it was because visits that are being billed didnt have a referral but I always had a referral and if they told me that I would have gotten -. I have attached proof that my primary care physician did send referrals. I feel as though this is some sort of way for them to bill people almost 5 years later knowing they will pay or it will kill their credit. I am in the - and will be forced to pay something that is not accurate alm...

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