Review and analysis of over 449 Conventional Fixed Mortgage complaints against Wells Fargo & Company
Wells Fargo & Company consumers have reported over 449 official complaints related to Conventional fixed mortgage. Out of the 449 consumer complaints against Wells Fargo & Company, 11% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo & Company responded to their complaint) and 100% were processed in a timely manner. 5% of consumer complaints against Wells Fargo & Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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Wells Fargo & Company Mortgage loan modification,collection,foreclosure April 11, 2017 - The house is supposedly has a Sale Date. I 'm using agency to help me. But I do n't understand neither the Agencies or the Bank with Mortgage. I 've turned in all the paper requested. But I 'm very confused not getting any help or answers. And at this point I 'm desperate do n't know what else to do!... |
Wells Fargo & Company Mortgage application, originator, mortgage broker April 10, 2017 - The mortgage originator that worked for Wells Fargo was a - and had personal financial issues. He knew my person issues - separating from a 30+ year relationship and all my financial history. He played me for which I am truly embarrassed. However, he would never have been able to do that unless he knew all of my personal information. He coerced me into a personal loan for $30000.00. Wells Fargo has no interest in filing a complaint against his - # for me nor do they have an interest in offering up a solution. This transaction was done while working on - mortgages for me and while wo... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account April 6, 2017 - I have had a mortgage with Wells Fargo since -. Paid timely with no problems. I own stock in - which I tried to sell and have been continuously trying to sell for the past two years without success. The agent for - is Wells Fargo -. After a daughter requested the forms from WFSS to sell the stock since it was purchased under the UGMA and she was turned down saying her mother was the only one who could request the forms and sell the stock. I requested the forms, received them via email, filled them out including a Medallion Certificate properly filled in by a bank. I sent the forms ... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account April 5, 2017 - My mortgage is through Wells Fargo. I have been an excellent customer for approximately 11 years. I am going through a divorce and contacted WF to advise them I was now a single income household. To try to keep from getting behind on my mortgage I made a partial payment in -/-/2017 of $800.00. To date the funds have not been applied. I have contacted WF several times asking for the money to be applied or returned to me. I was advised that the money would not be returned to me but would be applied at a later date. It has been 3 months and the funds have still not been applied as a payment. ... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account April 4, 2017 - In the month of - I got paid 3 times. I called and requested the - payment in - stopped so that I was not making - payments that month. When I resumed my $900.00 payments in - instead of taking out $900.00 each paycheck kthey took out $1000.00 for that 2 week period. When I called them they advised me it was set up incorrect and that they wuld correct it. This is exactly what happened last year when I did this. Why ca n't this company get this right?... |
Wells Fargo & Company Mortgage application, originator, mortgage broker April 4, 2017 - During the refinance process in switching from Wells Fargo to - the lien release was not properly submitted or recorded by - County, PA. We are just now finding out that the satisfaction from Wells Fargo for their mortgage in the amount of $160000.00 consummated in -/-/2004 ( and that is the satisfaction that is missing from the Pennsylvania database ) was never completed. I am trying to re-finance my house through - and am unable to do so as their is a lien on the property. I have never received any sort of documentation over the past 13 years regarding this loan and as anyone wo... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account March 29, 2017 - I 've been a WF Mortgage client for over 20 years. My home, under contract, is scheduled to close on -/-/-. In spite of being notified of the above Wells Fargo Mortgage made several harassing phone calls to me, at work, when the payments were not ( or ever in the loan 's history ) 30 days past due. They admitted that they had been notified on the closing of the loan but defended their actions. They refused to provide me with the contact information of any government agency that provides oversight of the mortgage company. My last point of contact was - at - who id 's herself as a sup... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account March 29, 2017 - We make twice a bi-weekly payment on our Wells Fargo ( WF ) mortgage, a $1900.00 payment on each payday, so that two payments equals our monthly payment for principal, interest and escrow of $3900.00. We " skip '' a payment in three payday months ( typically around - and - as these are near - and - and give us extra spending money ). This has not impacted our meeting our total monthly payment and we have done this since the origination of our mortgage in -/-/-. Per WF on -/-/-, they misapplied one of our -/-/- payments, putting it towards principal only and reco... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account March 27, 2017 - -/-/- We completed a refinance with Wells Fargo. We authorized an ACH debit for our new Mortgage in the amount of $2100.00 from our - account, monthly. In -/-/- we discovered that another mortgage which was not ours in the amount of $1400.00 was also being deducted from our account and had been for the previous 3 months. We informed Wells Fargo and blocked all ACH transactions from our - account to wells Fargo. After several phone calls Wells Fargo agreed there had been a mistake and transferred the money ( 3 months $4300.00 ) back into our - account. They also made an... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account March 27, 2017 - What : Wells Fargo recently changed their online interface used for reviewing mortgage statements and making payment. I had no problems before the web change. After the change on multiple occassions, WF has misapplied the mortgage payment I submitted online. 1 ) I paid the regular P & I on a fixed 30 year product, and prepaid an additional amount. My mortgage statement only counted the prepaid amount, which would have resulted in a DLQ status if I had not checked my loan balance in the following days. I had to separately resubmit the P & I payment for it to be recognized. 2 ) The following mon... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account March 22, 2017 - When my mortgage payments started my loan was sold - and set up for payments with servicing company Wells Fargo. On setup of my payments I chose to have weekly payments for my mortgage for the benefit of paying off the loan earlier..as much as 7 years early ( knowing this from before ) based on a 30 year fixed loan. Soon I found out that I am not receiving full benefits of paying off weekly as servicing company is not applying my weekly payments against the principal immediately, instead they hold on to funds and wait until - of every month and then apply it or waits for the 4th paymen... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure March 16, 2017 - My wife and I have owned our two unit home for 20 years. We refinanced our loan in 2005 and now it is held by Wells Fargo. Our problem is with Wells Fargo. They are sending out paperwork that is false that states they have tried to work with us and help save our house but that is not true. We have tried to fix our problem with them but they have never given us the time of day, have never looked at our situation, and are pushing us into foreclosure. We have had no problems making the payments on our mortgage for 11 years. This property is home to myself and my wife, as well as my son and his ... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account March 15, 2017 - I had a loan that was transferred to Wells Fargo and went through foreclosure and was caught up but since nobody knew who owned the note. It had to foreclose since the title was cloudy. It was fraud by the bank on every level. All the documents were Robo-signed and are all made up. It got dismissed in court twice and it is still being reported on my credit inaccurately. Everything is said and done and nothing is accurate on my credit report.... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account March 14, 2017 - Our home loan was originated with Wells Fargo on -/-/- with PMI. In -/-/-, we submitted a request for PMI removal and received a letter instructing us of the various options. We decided to complete an appraisal and paid the fee out of pocket, but the value came in low. We filed an appraisal dispute and our claim was not approved. Recently, we inquired in -/-/- to remove the PMI given our home has appreciated. We were sent a letter with the same options. We decided once again to pay for the appraisal. The reported value showed we are now under the 80 % loan to value and can remov... |
Wells Fargo & Company Mortgage application, originator, mortgage broker March 14, 2017 - Please reference complaint - and the subsequent dispute that has gone nowhere. The details are outlined in the complaint. Wells Fargo responded with a lie that is a violation of consumer protection laws. At the time my mortgage was contracted they had a contractual relationship with - to manage the bi-monthly payments for my 15 year mortgage. I asked in my complaint that Wells Fargo provide the documentation that I signed in the application that explains that paying twice a month would only save me one year on the length of my mortgage as opposed to 4 years which is what I was told. W... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account March 13, 2017 - My mortgage was recently sold last year from Americas Servicing Company to -, and during the transition ASC filed a foreclosure on my home while they were not servicing my mortgage and as a result this negative and derogatory information is plastered all over the internet for my home address of -, tn - as well as public records. The fact that my home did not foreclose, and is not in foreclosure and ASC reported it as a foreclosure has posed a problem for me that is very embarrassing and now my employer is asking questioning me about it. I feel that ASC should erase this information fr... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account March 13, 2017 - " Bank '', Wells Fargo, has never been and is not the Holder in due course and can not lawfully pursue foreclosure... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure March 13, 2017 - I am a widow who has owned her home since - and made mortgage payments faithfully for over 20 years. Due to a job layoff after 38 years in my field and the death of my husband I went through a tremendous hardship. As things were falling apart financially for me I reached out to my mortgage lender Wells Fargo in hopes that they would help me get back on my feet with a modification or restructuring of my loan. However, I was shocked when they told me they would work with me but I needed to give them an ADVANCE FEE OF $7000.00 in order to get Wells Fargo to review for assistance. I have sinc... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure March 9, 2017 - We did a Modifacation with Wells Fargo Mortgage They want $2500.00 a month for at least 6 months to get caught up on payments, We said that was way to much, We offered $1600.00 but they do n't respond they plan on foreclosing this month if we do n't Pay $2500.00 we have contacted many Gov .websites they said to contact you? Thank You - - .. Ph. -/-/-... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account March 8, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days past due as of -/-/2012 I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.... |
Wells Fargo & Company Mortgage application, originator, mortgage broker March 8, 2017 - Since I filed a bankruptcy on my medical bills, Wells Fargo is not reporting on my credit report. I did not file anything that had to do with Wells Fargo in the bankruptcy. Plus, the bankruptcy was finalized in -/-/2012. Wells Fargo is stating that they will not report on me for the remainder of our loan, which is 28 years from now since we recently refinanced. I can not get approved for a loan because of this.... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account March 8, 2017 - on -/-/2017 we paid our mortgage by mail and personal check to Wells Fargo for -/-/2017 house payment. on -/-/2017 we receive our mortgage statement from Wells Fargo and it was for -/-/2017 which we promptly paid and verified the check was cashed by Wells Fargo. While discussing the issue with my wife Wells Fargo cut her off. She called again the same day ( -/-/2017 ) and she got hold of - ( no last name given ). He acknowledge that the house payment was received and the check cashed by Wells Fargo. His explanation was " oh well they just sent you a duplicate ''. YEAH RIGHT.... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure March 8, 2017 - A ) I Have been working with Wells Fargo with a Loan Modification since -/-/-. I have request a - Speaker to help me in the process but Wells Fargo have not provide any one to help me in my Native language. A ) I have transfer for one to another different agent ( 8 in Total ) in this process. I have to explain and start all over again. Guaranteed single point of contact : Homeowners are guaranteed a single point of contact as they navigate the system and try to keep their homes - a person or team at the bank who knows the facts of their case, has their paperwork and can get them a d... |
Wells Fargo & Company Mortgage settlement process and costs March 8, 2017 - -/-/2016 My wife and I applied for a mortgage with WellsFargo. -/-/2016 Completed an RPA on - -, Ca -, that included a security deposit of $14000.00, based on the assurance that Wells Fargo agreed to the timeline and that financing could be completed in order to not jeopardize the deposit and fulfill their responsibilities as dictated by the Truth in Lending Act. -/-/- WF loan officer Loan officer emailed then called and spoke with my agent to tell her that the loan was approved. ( I have electronic copies of this email ). This approval was made with full knowledge of the... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account March 7, 2017 - I have been a Wells Fargo customer with my 1st Mortgage and always pay on time with additional payments to principle each month. I owe $180000.00 on a rental property in the - market that i rent for $2500.00 month. My credit was - prior to my auto payment error. I wrote emails and letters to Wells Fargo board of directors explaining what happened with their website regarding my one late payment and they did not help me in any way. As a real estate investor and borrower with - plus credit i am not satisfied with how they handled the situation. Clearly i make extra payments each mo... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure March 7, 2017 - For the past 2 years I 've been in the worst nightmare of my life with Wells Fargo mortgage. My home caught fire 3 years ago and my insurance company - released a check for $71000.00 that Wells Fargo has been holding in my restricted escrow. The balance of my loan is $72000.00. I have been begging and working with the executive office of Wells Fargo for nearly 2 years to try to get them at 1st use the funds to payoff my mortgage and I was told no got an entire year then they said they could do it, but I would have to give them $18000.00 out my pocket that I do n't have. They offered m... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure March 6, 2017 - Was caught up in a real estate scam. Now I have a mortgage in my name for a house I do not own or live in. - Years later, no one is making payments on the house and instead of foreclosing and ending this nonsense Wells Fargo wants me to somehow magically get the title back in my name. They wo n't foreclose and they have attorneys contacting me to tell me to transfer a title back into my name that I ca n't possibly do. - complaint here also, everytime the rep from Wells Fargo contacts me he rude and ugly towards to the point of me yelling at him on the phone.... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account March 6, 2017 - Per the FTC website - in the section " Posting Payments '' the first line reads " The servicer must credit a payment to your loan account as of the day it is received. '' My mortgage loan servicer, Wells Fargo, is not applying the payments on the date received. I have set-up automatic weekly payments to be withdrawn from my bank account and applied to the mortgage which is to pay the principal, interest, taxes, and I opted for additional principal to be withdrawn and applied as well. I will be uploading a copy of my -/-/2017 Mortgage Statement with personal information blacked out as evid... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure March 3, 2017 - On -/-/-, the borrower submitted a modification application to Wells Fargo Home Mortgage ( " Wells Fargo '' ). At Wells Fargo 's request, the borrower submitted additional documentation on -/-/- and -/-/-. On -/-/-, Wells Fargo issued a letter in which it stated that it had approved the borrower for a trial payment plan. In this letter, Wells Fargo also stated that the " terms will be provided in a future communication. '' To date, Wells Fargo has not provided a written description of the terms of the trial modification, and has failed to provide even the amount of the mont... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account March 3, 2017 - We have a mortgage currently serviced by Wells Fargo. We made a large ( 25 % ) payment of principal of the loan amount. They did not adjust our payments. We called, and it turns out, the consumer has to call Wells Fargo, request a form, have that form mailed to them, complete and return the form, and only then will Wells Fargo adjust the payments. If I had not called, they would have charged me the original amount for the next 29 years. This is something a computer will do in two seconds, and they should do it automatically. By failing to do so, they are overcharging, and misleading their cust... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure February 19, 2017 - my name is - - and i have a mortgage with Wells Fargo the loan number is -. I am bihin with my payments because last year i had some health problems and i stop working for about one month went i try to go back on track of my payments the bank did n't take my payments any more. now i try to get a modification they deny it. I only want one way to keep my house and continue making my payment. thank for your help.... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure February 14, 2017 - ON -/-/- AN OFFER WAS SUBMITTED FOR A SHORT SALE IN THE AMOUNT OF $600000.00. this WAS THE RESPONSE ASKING FOR A HIGHER OFFER BASED ON A DRIVE BY APPRAISAL NOT GIVING ANY CONSIDERATION TO THE ACTUAL CONDITION. ( I am the negotiator for the first lien on the above referenced property, and I have reviewed the offer received from - in the amount of $600000.00. Please be advised a written counter offer letter was sent to the Seller - - ) with the following information. At this time, the offer received does not provide sufficient net proceeds to be able to accept the short sale o... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account February 12, 2017 - On the letter sent to me by Wells Fargo on -/-/- they state that I was concerned about Late fee and Pay off, those are - items that were not a concern to me. I spoke with Wells Fargo about a missed payment item posted on my credit report for the -/-/- payment. I never got any email, letter, or phone call letting me know that a payment was missed or late. I signed up for electronic communication per their advice and should have received something as a reminder for my payment. I changed my phone number online but they state this never happened. I spoke with - from Wells Fargo on... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account February 8, 2017 - ASC/Wells Fargo, kept part of my escrow monies, when it sold or transfer my mortgage to -. The new lender wants to increase my monthly payment, because it claims that I do have a escrow shortage.... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account February 5, 2017 - I have a 15 year mortgage that 's paid by weekly. The problem I see is Wells Fargo takes the money out of my bank, and does n't apply it right away. they wait untill the end of the month then apply both payments. So I 'm missing out on the extra interest that I should have paid but is n't. I 'm not even getting interest on the money they take out for two weeks, and they get to use it anyway they want for two weeks interest free. The first payment gets taking out on the - of the month it is put into my mortgage but not applied as credit untill the end of the month when the next payment is d... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account February 4, 2017 - I have received an escrow statement that indicates a SHORTAGE in large bold type and offers Payment options to address the " shortage. '' On closer reading, based on the differences shown for current and new payment, the shortage appears to be an OVER-PAYMENT since the New payment ( to correct the shortage ) is LESS THAN the Current payment This is highly misleading and appears to be an attempt to trick me into making an unnecessary payment for a " shortage '' that does n't exist. If it 's an Over-Payment as apparently it is, why did they label it a Shortage? And, why is there a demand for pa... |
Wells Fargo & Company Mortgage credit decision / underwriting February 4, 2017 - I HAVE RECEIVED A LETTER FROM WELLSFARGO DATED-/-/2016 SUBJECT A CREDIT TO YOUR MORTAGE ACCOUNT LOAN NUMBER - @ - - -, - , MO -. IT SAYS. WE ARE WRITING TO LET YOU KNOW THAT A MORTAGE ACCOUNT REFENCED ABOVE WAS IMPACTED BY THE SETTLEMENT AGREEMENT, WHICH PROMPTED US TO PERFORM A REVIEW OF THIS ACCOUNT. DURING THE REVIEW WE DETERMINED THAT IS MORTAE ACCOUNT IS DUE A CREDIT. WE APOLOGIZE FOR THE INCONVENICE AND HAR CREDIT YOUR ACCOUNT.IT GOES ON A SAYS. DURING OUR REVIEW WE DETERMINED THAT THE ACCOUNT IS DUE A CREDIT OF $330.00 AS A RESULT OF AN ESCROW ACCOUNT PROCESSING DE... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account February 3, 2017 - Attached please find Wells Fargo 's mortgage interest statement for 2016, With different account number -, this is a complete different number. Because, the account number I had for the past eight years was -. Does this paid interest is from - to - 2016? Since, in - Wells Fargo sold/transfer my loan to -, and I made the last - of 2016, payments to -. Why does in Real Estate Taxes their stamen show $0.00. They collected tax escrows, also from - to -? Who is paying my property taxes? Why they charged deferred interest, I though, I have a fix interest rate?... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure February 2, 2017 - I owned a condo in - and had decided to rent it for two years. In - - my tenants stopped paying rent and I was not able to pay mortgage since sine was the income I relied upon. At this time, I also had the property listed for sale and was receiving many offers and knew a deal would close soon. As soon as I knew I would have a problem paying mortgage I called Wells Fargo to see if there was anything they could do to assist. I had been a loyal customer for 8 years and had never missed a payment once. I was told that since the property was listed I did not qualify for any of their assist... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure February 1, 2017 - The lender is denying the clients mod review due to them stating that they can afford the current pmt - The clients had a loss of income and could not comply with the terms of previous mod approvals - requested the lender to take into account that the client now has the income to support a mod and the willingness to comply with the terms they set forth - The lender has stated that the client has reached the number of approved mod that are allowed - The guidelines do not have a limit to which the clients can be approved for a mod -... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account February 1, 2017 - INTEREST IN BOTH ACCOUNTS DID N'T MAKE SENSE ON WHY IT DID N'T CONTINUE TO DECREASE... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account January 31, 2017 - I was charged a late payment for sending in a double payment on -/-/- so I called them ( the person I talk to said this has been happening to a lot of people that send in extra payments ) I told him I put on the slip, payment and on the next line I put extra principal payment and they charged late fee? I called them on -/-/- and they mailed me my late fee back. So I sent them my payment $460.00 PLUS $20000.00 for principal and the next statement on -/-/- did not apply anything to my loan everything said Unapplied ( $20000.00 ) and I am still charged interest on the origina... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account January 19, 2017 - I made a request to Wells Fargo Home Mortgage to close an escrow account on - -, 2017. At that time I was informed by Wells Fargo that it takes them 7-10 business days to close an escrow account. Due to an issue with Wells Fargo applying funds to my account, the actual account closing was n't processed until - -, 2017. The account was actually closed by Wells Fargo on - -, 2017, - business days later. According to Wells Fargo a check was cut on - -, 2017. Since I had not received the check from Wells Fargo by - -, 2017 I called them back to inquire as to why I ... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure January 19, 2017 - -/-/-, while on unemployment, I reached out to Keep Your Home California for assistance with making my house payments. At that time I was told that Wells Fargo was participating in the program and that I would need to get specific paperwork from them. When I called W/F requesting the paperwork, I was connected with a home preservation specialist. This person informed me that Wells Fargo had an assistance program under the federal government 's Home Affordable Unemployment Program that he could put me right into, no wait time or paperwork, I only needed to fax a copy of my unemployment ins... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure January 18, 2017 - In -/-/2016 we approached Wells Fargo with a short sale offer on our - family at - in -, MA. Loan number -. Wells Fargo has consistently post poned, closed and avoided making a determination on this offer. They notified us last week that they will be holding a foreclosure auction on -/-/ |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure January 13, 2017 - I initiated a loan modification -/-/-. The process took over nine months to complete. The lender agent advised me that no payment was due during the process and never sent delinquent notices to collect the monthly payments. Upon reviewing my credit report, I discovered that the lender reported my account delinquent for the duration of the review process. After being a customer at Wells Fargo for over 10 years, I would think that they would not compromise my credit rating ; however that is not the case and now I am suffering a lower credit rating due to it.... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account January 12, 2017 - In - 2016 I had snow damage to a aluminum awning that is attached to my house.State farm issued a check made payable to me and to Wells Fargo.Well Fargo will not release the funds to me so that I can get the damage fixed. They told me it has to be monitored. They want to release funds to contractor in increments. This process is impossible because it only takes contractor one day to complete. my loan is current and the amount is - dollars which is under their threshold. I can not get this fixed until they release the funds to me. This awning is about to fall and I really hope nobody is ... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure January 11, 2017 - I have been working with my lender Wells Fargo regarding loss mitigation options. I have provided all supporting documents and now the day before the sale they are asking for additional information in which I did send in right away however they are saying the sale for tomorrow has not yet been postponed because there may not be enough time. I strongly feel my rights are being violated and that I may lose my home although I have done everything on my part to follow up and send in information requested.... |
Wells Fargo & Company Mortgage application, originator, mortgage broker January 9, 2017 - My loan was with Wells Fargo and I was going to do an assumption loan to get my ex wife off of the loan. Wells Fargo said they my loan could be assumed by me with no appraisal and everything would stay the same as long as I was credit worthy. The total cost was going to be around $1000.00 plus Florida fees. In my divorce decree, it said I had to get my ex off the loan within five years. Five years is this - My house is upside down so there is no way I can do a regular refi on my home. I called Wells Fargo to tell them I want to do their assumable program and they said that my loan had bee... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure January 9, 2017 - I was approved for a deed in lieu -/-/- after trying to get my Loan modification for three years denied. Once we called Confirm all documents requested was received We moved out by vacate day -/-/-. -/-/- we received a Denial letter Called back -/-/- to find out why and we still wanted the deed in lieu We were told they had to investigate after investigation they told us it 's to let to be review for a deed in lieu it has to be 45 days one represtative told us 15 days you never get the same Answers to many people work on one file... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure January 8, 2017 - For over two years I have requested documentation on the number of foreclosures, census tracts and value of the homes at the time of foreclosure. Wells Fargo has not responded to my request. On the day of my foreclosure sale, I provided documentation that that were funds available to reinstate the loan. This was the exact information that I had provided 30 days prior. I was attempting to get a modification which was denied because utility bill which was mailed to my post office box was not mailed to the house address. Although the bill had the service address noted. This was unacceptable to me... |
Wells Fargo & Company Mortgage settlement process and costs January 5, 2017 - My Home Mortgage was assumed by Wells Fargo ; when Wells Fargo assumed the loan they took my name off the documents. The loan was set up as my parents as co-Mortgagor and I was a co-Mortgagor. Well Fargo change the loan where it was only in my parents name. Not until 2012 was I able to access the loan. I reported this to the - on three different occasions ; I am a co-Mortgagor. I was given different excuse for my name not being listed ; one was their system was only formatted for two names ; and here recently they said how the names were listed on the deed ; and as I explained to theme my n... |
Wells Fargo & Company Mortgage settlement process and costs January 5, 2017 - Hi my name is - - I have a mortgage with Wells Fargo. Loan # - -/-/- I went through a loan modification and was allowed a ( HAMP ) loan and the terms were set as follows. The first 5 years I was at a 2 % then the 6th year my rate would go to 3 %, the 7th year my rate would go to 4 %, and the 8th year my rate would go to 4.5 % fixed for the remainder of my loan. I have never made a late payment. I have a credit score of -. I was fully in agreement with the terms of my modification. I went through a divorce and I was awarded the house. -/-/- I had to assume the mortgage a... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account January 4, 2017 - Although I am behind on my mortgage payments, I have been making payments to attempt to bring the loan current. As of my most recent statement, my servicer, Wells Fargo, has inserted a new category, " payment reversal '' to the payment and disbursement summary. My two most recent payments are now reflected as " unapplied funds '' which include P & I, late fees, as well as escrow payments. Today I received a packet via FedEx concerning a loan modification. I have never asked for a loan modification. Further, today I was contacted by a notary who represented herself as an agent for Wells Fargo... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure January 3, 2017 - I have been working with my lender Wells Fargo in regards to loss mitigation options. I have sent in all information and documents they have requested and was just informed last week on -/-/2016 that they are requesting a occupancy bill for my renter. I did send it to the lender and they are unable to tell me if they will be postponing the sale or not and not giving me time to consider other options. I am now afraid my house will sell because I can not leave my job to go file a bankruptcy with the sale being tomorrow morning.... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account January 3, 2017 - - Payment - Same address as the - listed on complaint This item is being disputed is due to communication breakdown between Wells Fargo and - -. I spoke with - from Wells Fargo on -/-/- at - - ( His ID number is - -. I asked why have I not received any email reminders as I have in the past and he had no answer to that. I also received a letter on - - from Wells Fargo letting me know about the late payment, with nothing prior to that. This letter came after the fact, a phone call or email should have taken place to remind me of the late payment per my elect... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account January 3, 2017 - In -/-/-, we refinanced our home. That mtg. company subsequently sold our loan to Wells Fargo without notifying us. We kept paying the mortgage to the old company and they were forwarding to Wells Fargo without our knowledge. When they stopped forwarding the money, we heard from Wells Fargo about our payment being late. - of the credit bureaus has fixed this issue on our credit, but the other - still have n't. Please help us with the other - credit bureaus, as we would like to refinance.... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure January 3, 2017 - I lost my job after - years on the job I called Wells Fargo for a modification the lost mitigation department told me that for unemployment they do n't offer a modification they offer only unemployment assistance program which means they will take a lower payment from me but they will ruin my credit how is it how is it fair to us I have always made our mortgage payments. He said it 's more than likely because the unemployment benefit would not cover the payment how would he know that if you never even took an application on me. I know someone that was on - that 's also a temporary situat... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure January 3, 2017 - We are writing to explain our current situation with our mortgage servicer Wells Fargo. As per out attorney he has advised to file a complaint with your organization based on the reason we were given for a denial. Our attorney has received several of the same worded denial letters all where wells fargo is the servicer of a loan. The exact wording given in the denial is as follows : " We do not have the contractual authority to modify your loan because of limitations in our servicing agreement. '' How is it that our loan owned by - and serviced by Wells Fargo and yet we are not eligible to b... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account January 1, 2017 - Wells Fargo 's online mortgage payment system would not accept my payment for several weeks. Since there are no physical locations in my state I was forced to make my payment using their automated phone system, which conveniently for them assesses a $6.00 processing fee. In essence I was forced to pay a fee for the convenience of making my mortgage payment.... |