Wells Fargo & Company Mortgage Complaint

Wells Fargo & Company Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Washington

I have been a Wells Fargo customer with my 1st Mortgage and always pay on time with additional payments to principle each month. I owe $180000.00 on a rental property in the - market that i rent for $2500.00 month. My credit was - prior to my auto payment error. I wrote emails and letters to Wells Fargo board of directors explaining what happened with their website regarding my one late payment and they did not help me in any way. As a real estate investor and borrower with - plus credit i am not satisfied with how they handled the situation. Clearly i make extra payments each month and always have $ -- a month extra. My late payment was due to their website. They are not helping me and have impacted my credit score which impacts my business.