Conventional fixed mortgage Loan servicing, payments, escrow account
Wells Fargo & Company Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Maryland
on -/-/2017 we paid our mortgage by mail and personal check to Wells Fargo for -/-/2017 house payment. on -/-/2017 we receive our mortgage statement from Wells Fargo and it was for -/-/2017 which we promptly paid and verified the check was cashed by Wells Fargo. While discussing the issue with my wife Wells Fargo cut her off. She called again the same day ( -/-/2017 ) and she got hold of - ( no last name given ). He acknowledge that the house payment was received and the check cashed by Wells Fargo. His explanation was " oh well they just sent you a duplicate ''. YEAH RIGHT.
Wells Fargo & Company customer in Maryland
Mar 08, 2017
* Source: CFPB Complaint Database
Wells Fargo & Company response to complaint:
Closed with explanation
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