Wells Fargo & Company Mortgage Complaint

Wells Fargo & Company Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Pennsylvania

Please reference complaint - and the subsequent dispute that has gone nowhere. The details are outlined in the complaint. Wells Fargo responded with a lie that is a violation of consumer protection laws. At the time my mortgage was contracted they had a contractual relationship with - to manage the bi-monthly payments for my 15 year mortgage. I asked in my complaint that Wells Fargo provide the documentation that I signed in the application that explains that paying twice a month would only save me one year on the length of my mortgage as opposed to 4 years which is what I was told. Wells Fargo 's response was that the blame lies with -, with whom they said I contracted on an individual basis.


As a consumer I am entitled to see the documentation from either Wells Fargo or - that documents definitively the terms of the bi-monthly payment and the end-date of the schedule given the advanced payments. The purpose of this complaint is to have BOTH Wells Fargo and - speak and provide me with the documentation that clearly states the conditions that I agreed to when I signed up for the twice a month payments. - - -, CA - I do not want to hear that they are blaming the other one - they had a contractual relationship with each other at the time of the mortgage and they need to provide the documentation that was a part of the application process that explains that I understood the timing and conditions of the advanced payments that I agreed to.