Bank of America Other Bank Product/Service Complaints

Review and analysis of over 1,627 Other Bank Product/Service complaints against Bank of America

Bank of America consumers have reported over 1,627 official complaints related to Other bank product/service. Out of the 1,627 consumer complaints against Bank of America, 17% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 98% were processed in a timely manner. 14% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 9% resulted in non-monetary compensation.

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New Other Bank Product/Service Consumer Complaints


Bank of America Bank account or service account opening, closing, or management

April 5, 2017 - Hello- I tried opening up a bank account with a credit union today. However, I was told that I was denied because of information that was submitted to - and -. The information that was disclosed to them about me was that I did several fraudently transactions to try and get money. However this is not a true statement or reflection of my character ... I have NO arrests and now they are making me feel like I 'm a criminal. As I recall, back in late -/-/- I was diagnosed with -. I was in and out of the hospital. I ca n't recall any transactions that they are stating that I did. I wou...

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Bank of America Bank account or service making/receiving payments, sending money

April 3, 2017 - I have a Visa from Bank of America I used it to request services from a merchant -. Storage from - to - of $170.00 per month. in - I scheduled to have the container transported from - to - with a rate of $1900.00 paid in advance. For reasons not provided the transportation was cancelled by -, without notice. I 've tried to communicating with them with no results. It has been a nightmare dealing with the Bank and the merchant, seeing charges being made & paid, and not being able to stop them. - response has been " payments need to be made and disputed later '' ( fo...

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Bank of America Bank account or service account opening, closing, or management

March 29, 2017 - I had a loan through a bank that was discharged and cancelled and I paid taxes on the amount as income. However they are still reporting the charged off amount on my credit report as a - dollar balance on my charge off when the debt was cancelled and not owed anymore....

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Bank of America Bank account or service account opening, closing, or management

March 28, 2017 - I received from the Bank of America a - card that I did not ask for and did not want. Went to the Bank office here in - Ca. where I asked for an explanation and what I got was insistence that I should keep the card regardless if I wanted it or not. The argument lasted over half houer because the - put me on the phone talking to someone that also insisted that I keep the card, I was getting very aggravated when finally he had the nerve to ask me if I had other accounts with other banks, I responded that it was none of his business....

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Bank of America Bank account or service deposits and withdrawals

March 27, 2017 - On Thursday -/-/2017 I initiated a wire transfer with Bank of America to a - bank. By the next day, I received a confirmation email saying transfer successful. By Monday -/-/2017, the funds had not reached the recipient. By Tuesday -/-/2017 I painstakingly initiated a recall on the lost funds. I was first told I would have to pay $45.00 for BOA to locate the money that they lost themselves. This was then waived. It has been 3 weeks since this recall was initiated, I have had no contact from bank of america. I am now being told that if they can not find the money, they will not refun...

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Bank of America Bank account or service account opening, closing, or management

March 26, 2017 - I am being charged a debt for a company that I have never had a bank account with. I was contacted on -/-/2017 in regards to paying the debt. I asked for verification regarding this debt because the only two banking institutions I have ever had were - and - ( located in -, GA ). I was told by a friendly rep that a dispute claim would be opened and I would receive a call from the agent assigned to my case. It never happened. Under the Fair Credit Reporting Act, I have the right as a consumer to dispute inaccurate information and you must comply and support this inalienable right!...

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Bank of America Bank account or service account opening, closing, or management

March 23, 2017 - For about the 8th time, Bank of America has purchased flood insurance on my home when I aleady have insurance. This has been going on for 10 years and it 's taking a toll on my life. Once they do it the harassment goes on and on and they do everything in their power to make it difficult and refuse to refund the money. My agent faxed the documents as instructed on -/-/- to a special fax number I was give over the phone directly to the person who was going to make sure this was taken care of. Then today I get the notice that they have purchased the insurance again. The mortgage is in an est...

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Bank of America Bank account or service account opening, closing, or management

March 22, 2017 - I am a customer of Bank of America. Went to BOA on - NJ - for notary services advertised as free services by the bank 's website. https : //www.bankofamerica.com/help/faq-financial-center.go The agent ( - ) told me that they do not notarize letters. I missed my requested dateline for submitting the letter and had to go to a different bank on Tuesday and beg for that letter to be notarized. This is the second time that I have had notary services denied and had to open an account in a different bank to get services the first time. The first time I though it was because my letter was ...

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Bank of America Bank account or service deposits and withdrawals

March 20, 2017 - I received a - tax from from Bank of America - for an - distribution of $7000.00. I do not have an account with them and never been a Bank of America employee. After numerous calls, I was told that it was a fraudulent account opened under my name. I have requested since -/-/- for a revised - that show $0.00, I am still waiting to receive it....

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Bank of America Bank account or service account opening, closing, or management

March 14, 2017 - Dear Officer, I am writing to report that Bank of America cheated me over the phone. Please ask Bank of America to face the fact and explain why they should cheat its customers. Bank of America has never answered this question. Bank of America is still lying. That is not decent business behavior. Something is wrong within Bank of America because its phone representatives misled or cheated me. Thank you! - - PS : The following is the detail : On - -, 2016, I and - - - in her - office made a phone call to Bank of America ( - ), regarding my home-line-equity account w...

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Bank of America Bank account or service using a debit or atm card

March 11, 2017 - Bank of America is the worst when it comes to fraud protection. I 'm always getting my card shut off for very small amounts ... much less than my balance and even when I 'm at dinner at a restaurant for a very small amount. I 've never had a returned check on my account and have been a customer for over 20 years. And then when I call about it it, I 'm on hold for more than 45 minutes just so I can use my card. This is ridiculous!! If they are going to put my card on hold, then get to me right away!!...

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Bank of America Bank account or service account opening, closing, or management

February 28, 2017 - Dear Officer, I am writing to report that Bank of America cheated me over the phone. On -/-/2016, I and - in her - office made a phone call to Bank of America, regarding my home-line-equity account with Bank of America. I was told by Bank of America that my Home Equity Line account would be kept open and Bank of America would refund me the payoff fee if they receive any. However Bank of America failed to keep its promise and closed my Home Equity Line account. I am demanding Bank of America : 1. Restore my Home Equity Line account. 2. Refund me the payoff fee. Thank you! -...

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Bank of America Bank account or service account opening, closing, or management

February 14, 2017 - Following death of parent in -/-/2014, I have attempted to receive remaining funds in her Bank of America checking and savings accounts. Bank of America has repeatedly demanded further " proof '' of my eligibility to receive these funds, and in phone conversations has repeatedly assured me that all was in order and that a check would be sent to me " within 15 days. '' No such check has been forthcoming....

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Bank of America Bank account or service account opening, closing, or management

February 9, 2017 - I closed a locker at my Bank of America branch ( - -, CA ) in - 2016. They were supposed to refund my deposit of $25.00 to my checking account. Its been 6 months and I have called them 3 times but nothing seems to happen. Can you help me get my $ $ back?...

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Bank of America Bank account or service using a debit or atm card

February 3, 2017 - I received of Debit card from BofA and within 2 months the chip stopped working. I am very cogniscient of the need to protect a card with regard to magnitization however when I reported this to BofA the only response was that I had to pay a $5.00 fee to replace the card. I have gone several months without using the chip feature however it has gotten to be such an annoyance that I have finally given up and ordered a replacement and paid the $5.00 FINE...

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Bank of America Bank account or service account opening, closing, or management

February 1, 2017 - Bank of america had agreed to stop reporting negative remarks to the - major credit reporting agency 's. The account is closed. I contacted bank of america in regards to this issue as they are reporting every month to the credit reporting agency 's with - remarks which is affecting my credit score in a negative way. I was told when I spoke with corporate office for bank of america that at my request being the account is closed the negative remarks will no longer be reporting. However upon checking my credit reports they are still reporting every month....

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Bank of America Bank account or service making/receiving payments, sending money

January 31, 2017 - Bank of America cashed a forged check made payable to - -, - -, - - - and - - - - - - , of - cashed the forged check and did not provide the funds to the - or - - . - - is now -. Bank of America Claims that California Code of Civil Procedure Section - applies to this case limiting the statute of limitations to one year. I contend, based on counsel from - -, that Bank of America 's claim to California Code of Civil Procedure Section - is not applicable, because it refers to claims by a " depositor. '' I further contend that...

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Bank of America Bank account or service making/receiving payments, sending money

January 31, 2017 - Bank of America cashed a forged check made payable to - -, - -, - - Bank and - - - - - - , of - cashed the forged check and did not provide the funds to the - or - - . - - is now incarcerated for - felony counts of forgery, grand theft and embezzlement. Bank of America Claims that California Code of Civil Procedure Section 340 ( C ) applies to this case limiting the statute of limitations to one year. We contend, based on counsel from - -, that Bank of America 's claim to California Code of Civil Procedure Section 340 ( c ) is not ...

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Bank of America Bank account or service problems caused by my funds being low

January 31, 2017 - I deposited a check from a fraudulent company/ job scam and deposited the check into Bank of America and withdrew the funds after they did n't initially stop the check. Some time after withdrawing the funds, they put the check on hold, causing me to show and overbalance and they are not cooperating with me at all in order to resolve. I understand that they can not directly go after the company, but at the rate I 'm going, I 'm going to be slapped with overdraft fees when they essentially told me to go get the money myself....

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Bank of America Bank account or service account opening, closing, or management

January 29, 2017 - I had an account with Bank of America , Home Loan, that has since been closed with a - balance. They are reporting the date of last activity, or last payment made on -, which is correct. This information is now outdated, and should have been removed -/-/-, which is 7 years from the date of last activity. I have disputed it with the credit bureaus, and - and - have removed it, but - kept it on. I disputed it with - again, and they said to contact Bank of America. I sent BOA a dispute, and they simply sent a form letter stating that their " records confirmed the informatio...

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Bank of America Bank account or service using a debit or atm card

January 27, 2017 - On -/-/-, a friend and I ( - --year-old - vets ) travel ed to downtown - - for the - parade. It was a very busy, crowded experience. During this time, we navigated through with a wheelchair filled with my back, extra jackets, food, etc. in the seat of the chair while we held on to the arms in the rear. At some point, I used an ATM machine to withdraw cash. Even th ough I do take steps to guard my PIN, I get my body as close to the pad as I can, shield the pad with my left hand while entering the code. I believe this is when my PIN could have been sto len was st olen ( pe...

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Bank of America Bank account or service making/receiving payments, sending money

January 20, 2017 - Re Bank of America : I used to be able to go online to make an " extra '' mortgage payment dedicated specifically to PRINCIPAL ONLY. That ease of option has been removed and now only the " standard '' payment option ( which includes bank interest ) is available online. I 'm trying to pay down the principal whenever I can, but now they expect me to physically go into a branch or physically write a check telling them that the payment is to go to principal only ( not any interest ). It 's ridiculous when I can do everything else online but not pay down my principal ... it 's a huge impediment and...

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Bank of America Bank account or service account opening, closing, or management

January 18, 2017 - In - 2016, I had three credit card accounts with Bank of America. I was using the option of recurring payments with two of the accounts. The third account had zero balance. I always made all of my payments on time and I never had any issues with Bank of America. In - 2016 I began receiving various letters from other creditors informing me that my accounts were either being closed or the credit limit amounts were being reduced. I could not understand what was happening because I always paid my bills on time and I had never had any issues with none of my credit card accounts. I finally fou...

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Bank of America Bank account or service deposits and withdrawals

January 16, 2017 - I have a debit card for use with the Bank of America ( BOA ) Health Savings Account. Today BOA refused to allow payment of heath expenses using my card because I had already paid the limit of bills I could pay in one day. " Supervisor '' -, who was a first level supervisor and who advised he had no higher level supervisor, indicated a limit of paying - bills per day and no ability to override. He also incorrectly stated that this limit is in the user agreement and in the FAQs - it appears in neither. The user agreement indicates it can put on a dollar limit if I am advised in advance, w...

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Bank of America Bank account or service deposits and withdrawals

January 13, 2017 - On - -, I submitted my deposit from -, a non-profit where my position is publically grant funded, for around $2200.00 ( I ca n't access my paystub from my computer ) to Bank of America. That day, I was able to spend around $80.00 but did not try to use until - - ( to buy - presents and groceries ). When I tried to pay for groceries, my card was denied. When I looked on my phone for my funds, making sure I did n't overdraft, it had my account locked and I called Bank of America. They said I would be able to access my funds from a week from my deposit. The next Tuesday, I w...

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Bank of America Bank account or service account opening, closing, or management

January 13, 2017 - I opened a secured cc account with bank of america in 2013 for $300.00, a while after I closed out my account. Later the bank said I owed them - when I only had a limit of the $300.00 I put in ( my line of credit ). Later they reduced it back to -. I opened the account with the explanation that the $300.00 I put in was my limit. When I reached the limit I could not use the car until I put another - in. The bank is now saying I owe them - and keep reporting it on my report with no data displayed and when I call the bank or write them and ask them for proof, since I could only ...

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Bank of America Bank account or service account opening, closing, or management

January 12, 2017 - I am the the personal representative/successor trustee for my mother-in-law, -, who died on -/-/-. She maintained checking account and safe deposit box at Bank of America Branch located at -, FL -. On -/-/- I went to that branch and spoke first with a - and then with the purported branch manager, -. I presented them with copies of pertinent parts of a will, pertinent parts of a trust document, and death certificate and asked to be permitted to search the safe deposit box pursuant to Florida State Statute 655.935. I was denied my right to search the safe deposit box pu...

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Bank of America Bank account or service account opening, closing, or management

January 12, 2017 - On -/-/2017, I called BOA, to find out how much my interest would be, if I do'nt pay off the balance of my " balance transfer '', that I did few months back. When they disclosed how much it would be- I said : oh my, that 's a lot. Then he said, they can reduce the interest charges, and forwarded me to another banker., who offered to reduce the interest, but also said " we can increase your credit limit '', in a very helpful tone, as if it 's in her power, to do so. I said " how much ", she told me the amount she would increase, and I asked her, " do you pull my credit report "? - She sa...

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Bank of America Bank account or service account opening, closing, or management

January 12, 2017 - -/-/-, I tried to open an account with -. I was denied and told to contact - Services for the reason as to why. Upon contacting this company, I was informed that my checking status was in good standing, but I was being flagged because my social security number is being used as a Business Tax ID at Bank Of America. I have contacted Bank of America numerous times, only to be told to go here and there and to do this and that, but they were unwilling to resolve this issue. I have never banked with Bank of America nor do I have or have ever had any type of - account. I was told by Ban...

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Bank of America Bank account or service account opening, closing, or management

January 12, 2017 - Interes Balance on Refund Cashier Check...

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Bank of America Bank account or service account opening, closing, or management

January 8, 2017 - I was solicited by Bank of America to transfer a balance with a a promotional 0 % on the transfer and purchases for 18 months. That is how it was presented per phone conversation -/-/2016. The very first purchase I made on top of the balance transfer was charged interest. When I called they said ONLY the balance t transfer was promotional. That was NOT how it was presen ted. I had a credit card with low interest rate. BOA has CSR that misrepresent. I called to make sure I asked all the right questions when I got their solicitation in mail. This is their MO. Since you NEVER know who you are t...

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Bank of America Bank account or service account opening, closing, or management

January 4, 2017 - Dear Sir or Mis In - I received a new Business credit card from Bank of America because my old card was do to expire in -/-/2017. I activate the new card but then stripped the new card by mistake when I call Bank of America they send I would receive a new card in two days. Three days I got a call from the compliance dept. stating they would have to pull my credit report before I could get a new card. I am a ID victim so requiring me to unlock my credit and take a hard it on my credit. On Bank of America web site I can see my credit score every time I log in. I have mortgage and a personal...

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Bank of America Bank account or service deposits and withdrawals

January 4, 2017 - I made the max contribution for -/-/- of $3300.00 to my Bank of America Health Savings Account ( BoA HSA ) on -/-/-. That amount was taken from my checking account on -/-/-. I checked after 5 weekdays ( the typical time for processing ) and the transaction was still pending, which I attributed to the holidays. I rechecked the next day and the transaction was gone. I looked under help tickets on my account and found that BoA had opened a help ticket which stated that my account was closed -/-/- due to inactivity and since it had been more than 180 days, they would need ver...

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Bank of America Bank account or service account opening, closing, or management

January 3, 2017 - My business severed its relationship with Bank of America in early 2016. At the time, we had a $0.00 balance on all of our accounts. In - of 2016, Bank of America sent us a collection notice for merchant services. We informed Bank of America at that time that the debt was invalid and that we do not have any open accounts with the bank. Bank of America provided no response to that letter, but today I received a collection notice for merchant services. I have enclosed our correspondence with Bank of America for your reference....

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Bank of America Bank account or service using a debit or atm card

January 3, 2017 - I was incarcerated on - - 2016.at the time of my arrest my purse was in the vehicle of a woman I had met only a few weeks prior.I thought it was safe.WRONG.two weeks into my incarceration a deposit was made onto my bank of America visa in the amount of - - discovered upon my release on -/-/-2016 ... I also discovered at this time I had a - BALANCE.I was devastated.I filed a fraud claim with the bank right away.I filed a police report right away.I sent the bank proof I was in jail when each transaction was made.which was - documents, ine for booking, - for transfer to ...

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Bank of America Bank account or service account opening, closing, or management

December 30, 2016 - I had several mortgages with Bank of America before recession on my primary and investment properties. When the recession happened they started selling some mortgages to other companies. Things were ugly. I was not able to survive and felt behind. My properties were sold - after the other. - of my properties was sold in -/-/2015 by Bank of America which they have filed deficiency and reported to IRS. Not only I lost my house but also being reported that I ended in having $12000.00 payment to IRS that I have hard time paying. On my only roof left on my head, that I only have a line of...

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Bank of America Bank account or service account opening, closing, or management

December 29, 2016 - Dear -, I 'm writing to report on the illegal close of my Home Equity Line account ( Account number - ) with the Bank of America last month. Since I opened this account in 2015, I used it several times and paid all the balance back. I need this account in the future. I have contacted the Bank of America many times and was told to wait for 10 days for this account of mine to be reopened. However more than - days have passed, I have not got my account back, yet. Please investigate what happened within the Bank of America and help me get my - - - account back. Thank you! -...

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Bank of America Bank account or service account opening, closing, or management

December 27, 2016 - The following quote was posted on - which is virtually identical to what happened to me in -. BOA also reported this credit card in - as if it was the creditor to four credit reporting agencies. It was not the creditor in - when I paid it off and closed it. See other CFPB complaints by me since -/-/-, for details of my experience. Given the - mass fraud scheme that mimics this behavior in my case and - case, there should be an investigation industry-wide. Examining customers ' credit reports may reveal what the banks may try to cover up - as in my case. BOA told me they ...

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Bank of America Bank account or service deposits and withdrawals

December 27, 2016 - I am in currently going thru divorce proceedings and living at a new address, a change of address was filed with the US Postal service as well as the company,. A retroactive check was sent to me by my company but they sent it to the wrong address. My estranged wife received the check which was made out to me, signed HER name and deposited it into her account ( at - Bank ), which is NOT a joint account. When question why, i was informed that its their policey to accept and process third party checks as long as no complaints were put in, as long as it was under a certain value. I went back to...

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Bank of America Bank account or service making/receiving payments, sending money

December 27, 2016 - Bank of America wrongfully took $45.00 from me. Money was wired in to Bank of America on -/-/2016. Bank of America returned the wired money, but wrongfully returned $45.00 less than it received. Wire in and out tracking numbers : -, -....

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Bank of America Bank account or service making/receiving payments, sending money

December 26, 2016 - I have been a victim of fraud in - I received a phone call saying they were from bank of america and they were calling from the loan department saying that I qualify for another loan modification everything seem so real paperwork had bank of america logo and calls were made from bank of america loan department he will always call me to make sure I made payments on time I made - payments by - he say it will go direct to the loan modification department I when I was ready to make my third payment I made a mistake and - and when I was trying to make the corrections they told me to che...

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Bank of America Bank account or service account opening, closing, or management

December 21, 2016 - My grandmother opened a cc account with Bank of America. I was added as an authorized user. The next day they put a fraud alert on the account. We both went into the bank on - and they advised us that the alert was taken off. - the alert was placed back on the card so again, I had to drag my grandmother back to bank and again they told us it was removed. I call the bank on - and they refuse to speak to us or give any information besides telling us to go into a branch again. The card is needed to help pay for home repairs that have already been started on and now we have no means to pa...

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Bank of America Bank account or service account opening, closing, or management

December 20, 2016 - Hello, I 'm a customer of Bank of America and I have a complaint in with them already. I received a from - -. Her number is : - -. She instructed me that the inquired was pulled on - -, 2016 was legit and they would not be able to remove it. However, the inquire listed on the letter attached to this e-mail is not in question in question ... It seems that did not read or ignored the screen shot of the inquire in question as it attached the first complaint ; in addition, to this -. They are avoiding that fact. It 's clear that FIA/CS pulled my credit report on -/-/20...

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Bank of America Bank account or service account opening, closing, or management

December 20, 2016 - Bank of America is the culprit in me not being able to open a bank account with all banks. I had a checking account with them for a long time. One year I went unemployed and had an small overdraft and could n't make that payment, so BOA continued hitting me with Overdraft fees every time that vendor try to charge my account. BOA ran up my account into a negative balance of $750.00 and my account was closed. Later I opened my account again and got authorization by making payments towards it and was working and everything seem to go well until ... in -, I got an job offer in an email statin...

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Bank of America Bank account or service making/receiving payments, sending money

December 19, 2016 - I have a checking and credit card account with Bank of America. I was called on -/-/2016 by BofA Collections. I authorized a payment of $110.00. On -/-/- I was notified my acct was overdrawn. I checked on -/-/- an illegal transfer of $220.00 was taken out of my account and applied to my CC. On the - the $110.00 was transferred out. I called BofA and their CS Rep stated she will xfer the $220.00 back in 1-2 bus days. I waited a few business days and nothing. I filed a fraud report, the rejected it since they did n't loose any money, I have the letter. Collections stated ...

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Bank of America Bank account or service deposits and withdrawals

December 19, 2016 - I transferred - IRA 's to Merrill lynch last year. From the time I opened my account I was asked repeatedly by the broker in - to return to his office to fill out the same forms over and over again. I also was asked to provide a death certificate for the inherited IRA, which I did to the merrill lynch broker in - and again to another merrill lynch broker in -. I had to provide the death certificate before I could withdraw the RMD required minimum distribution. I also filled out forms so the RMD would be withdrawn automatically and sent to me. last Friday I called merrill lynch to s...

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Bank of America Bank account or service deposits and withdrawals

December 16, 2016 - I filed a claim with Bank Of America regarding an individual stealing my cards and making transactions on my cards. - card was approved while the other was investigated, upon speaking to the representative they went into my other account where it was proved that fraudulent charges were made and she overrode the decision on it when I did not authorize her to even investigate that account. She was very rude and condescending as well as extremely unhelpful. I kept asking for specific documents I would need to provide to show that these transactions were not mine and she was very vague. Now she...

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Bank of America Bank account or service account opening, closing, or management

December 15, 2016 - I am the beneficiary of my deceased brother 's ROTH IRA at Bank of America, which consists of - CD 's. I worked with an individual on the phone in the IRA department -/-/-, to set up the distribution of funds to coincide with the CD maturity dates in -/-/-, which were all within the 5 year period required by the Federal govt. However, after the first anniversary of the beneficiary IRA account, B of A sent a check for about - of the IRA. After I called to complain on -/-/-, they stopped payment on that large check and said they must do a minimum distribution. So they sent a...

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Bank of America Bank account or service deposits and withdrawals

December 14, 2016 - On - -, 2016, I checked the status of my income tax return on the IRS website. To my surprise, I received a result that said my refund was sent to the bank information since - -, 2016. I called IRS and was told that the IRS received my income tax documents on - -, 2016 and immediately sent my refund, in the amount of more than $5000.00, to a checking account ( which resembles mine except the very and only last number ) on - -, 2016. The IRS explained to me to me that BofA should have sent the refund back to IRS given the name, account number ( if it existed ), and o...

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Bank of America Bank account or service account opening, closing, or management

December 13, 2016 - Dear CFPB : The ONLY Bank of America office and ATM in - closed its doors recently ( - ). The sign on the door instructs us to go to - of SEVERAL locations in - County. So now we have to travel many miles outside the county to go to the bank. The officer, - of the B.O.A. in - I complained to explained the - County BOA did not have enough customers to justify keeping it open. Even their brand new Automatic Teller Machine ( ATM ) was gone. That area is booming, so that excuse does n't hold water. Given the willy nilly nature of BOA 's " Here one minute and gone the next '' a...

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Bank of America Bank account or service account opening, closing, or management

December 12, 2016 - I was an authorized user on my husband 's account. I called in on -/-/2016 and was removed from the account. However, the account is still showing up on my - account number -. I just want them to remove me as authorized user from my credit report. They are telling me because I am no longer an authorized user they can not discuss with me the reporting that they are doing on my credit report. My husband is - military - and I was told there are phones all over the world and that he can call in. I do not want information on his account, I simply want my own personal - to reflect t...

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Bank of America Bank account or service account opening, closing, or management

December 10, 2016 - Our address was used by - unknown people to open a BoA debit MasterCard. Neither has any connection to us or property we have owned for 30+ years. The - envelopes arrived -/-/- and we immediately notified BoA by phone conversation and by email, requesting 1 ) closure of the account, 2 ) notification to us that the address was limited to only the - of us, and 3 ) explanation of how BoA eliminated any verification before allowing the fraudulent use of our address. We have had no response from BoA, despite several further calls to its " representative '' - - of - - - ...

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Bank of America Bank account or service making/receiving payments, sending money

December 6, 2016 - My mortgage payment in -/-/- was refused an sent back to me because i had - late payments and they wanted them in full, so after going through a separation with income loss in in late -/-/- I lost my job of - years and i have applied for help with this bank roughly - times in the last 6 months only for them to never accept - packet as being completed and able to work it out. No - packet has ever been sufficient for these people. Its a FHA loan so by law they have to offer me a way to save my home.. Since then my daughter started receiving social security and i am self ...

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Bank of America Bank account or service account opening, closing, or management

December 5, 2016 - Hello, I need your assistance as these banks are misleading people with information. I ask Bank of America on more then one occasion what credit bureau do they pulls credit score from and I was told they Pull from -. They Bank of America ( BOA ) pulled my credit report from - when I was instructed they would only pull from - and I got denied credit because I was mislead. I have been with for years and never had any issues until. I would like for BOA to remove the inquire on my credit profile as I did not approve it at all. The ask the banker another of time, which credit agency they...

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Bank of America Bank account or service account opening, closing, or management

December 3, 2016 - Our mortgage was sold to - different banks. - of the was Bank of America. They sold it to - - -. Now they want to foreclose on us without giving us an opportunity to solidify the debt therefore by allowing us to have an affordable payment plan according to our budget....

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Bank of America Bank account or service account opening, closing, or management

December 3, 2016 - In - Bank of America gave us a line of credit. During the recession - we started to draw funds from the line of credit. When the amount drawn totaled $72000.00, Bank of American withdrew the facilities and demanded payment of the balance. We were unable to meet the demand. -/-/-, Bank of America obtain a Judgment of $97000.00 against - parties. On - -, - we offered through the Bank attorney 's office to settle the judgment in full for $40000.00. We made the payment of $40000.00 and received an acknowledgement that the payment was for full settlement. The Bank acc...

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Bank of America Bank account or service making/receiving payments, sending money

December 2, 2016 - I accidentally made an online transfer in the amount of $500.00 via Bank of America online to an account which I thought it 's my wife 's on -/-/-. I found out the problem next morning and called BOA right away. But BOA claims they were unsuccessful at contacting the recipient and refused to take further action. My wife and I have a joint account with BOA, but for some reason, my wife can not access the joint account online, hence I can not do a self transfer to the joint account. My wife reported this online account access issue to BOA several times in the past but that never got res...

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Bank of America Bank account or service making/receiving payments, sending money

November 30, 2016 - Hello, I need your assistance as these banks are misleading people with information. I ask - Bank on more then - occasion what credit bureau do they pulls credit score from and I was told they Pull from -. They Bank of America ( BOA ) pulled my credit report from - when I was instructed they would only pull from - and I got denied credit because I was mislead. I have been with for years and never had any issues until. I would like for BOA to remove the inquire on my credit profile as I did not approve it at all. The ask the banker another of time, which credit agency they use ...

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Bank of America Bank account or service account opening, closing, or management

November 30, 2016 - Re : 1. - - ' DBA- -- - ( old Tax Id ) 2. -- - ( NEW Tax Id ) Merchant ID:- My name is - , Co-Owner of -. We are a growing business. In - of -, we decidedtoaccept credit card payments from our clients in an effort to grow our business and be able to competewith larger companies. I am writing in hopes to get resolve on a pressing matter regarding our Merchant account and the major Merchant Servicesmistakes that have been going on since - - and still haveNOT been resolved fully. These errors have ultimately cost mysmall business lost income from : 1. Time ...

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Bank of America Bank account or service deposits and withdrawals

November 29, 2016 - -/-/- I went to my local branch of the Bank of America to cash in some cashiers checks we had been holding onto. It was $14000.00. I am - and my wife is - and that money is all we had, our life savings. I am a - Veteran - and my wife is also -. As we went to cash them the bank said to us that they had to hold them for a few minutes while they called someone. We were told to go home as they had n't received the call back from their superiors. The next day we still had heard nothing from them. We went to the bank again the next morning. The manager, - -, continued to...

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