Bank of America Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

Bank of America Bank account or service department,

Other bank product/service Account opening, closing, or management North Carolina

Dear CFPB : The ONLY Bank of America office and ATM in - closed its doors recently ( - ). The sign on the door instructs us to go to - of SEVERAL locations in - County. So now we have to travel many miles outside the county to go to the bank. The officer, - of the B.O.A. in - I complained to explained the - County BOA did not have enough customers to justify keeping it open. Even their brand new Automatic Teller Machine ( ATM ) was gone. That area is booming, so that excuse does n't hold water. Given the willy nilly nature of BOA 's " Here one minute and gone the next '' attitude, it is obvious our State or Federal banking regulators are cutting ( them ) too much slack. We 've been BOA customers for many many many years and the notice taped to the bank 's front door is an insult - IT DOES NOT MATTER WHAT BANK OF AMERICA 'S E-CUSE WAS. Thank you.

Bank of America customer in North Carolina
Dec 13, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

Consumer disputes how Bank of America handled their complaint

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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