Other bank product/service Account opening, closing, or management
Bank of America Bank account or service department,
Other bank product/service Account opening, closing, or management Arizona
I was an authorized user on my husband 's account. I called in on -/-/2016 and was removed from the account. However, the account is still showing up on my - account number -. I just want them to remove me as authorized user from my credit report. They are telling me because I am no longer an authorized user they can not discuss with me the reporting that they are doing on my credit report. My husband is - military - and I was told there are phones all over the world and that he can call in. I do not want information on his account, I simply want my own personal - to reflect the current information that I am no longer an authorized user. They do not need any information on his to fix my credit reporting. I have called three times and have been hung up on each time I was told they would get me a number to their credit disputes team.
Bank of America customer in Arizona
Dec 12, 2016
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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