Bank of America Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

Bank of America Bank account or service department,

Other bank product/service Account opening, closing, or management Arizona

I was an authorized user on my husband 's account. I called in on -/-/2016 and was removed from the account. However, the account is still showing up on my - account number -. I just want them to remove me as authorized user from my credit report. They are telling me because I am no longer an authorized user they can not discuss with me the reporting that they are doing on my credit report. My husband is - military - and I was told there are phones all over the world and that he can call in. I do not want information on his account, I simply want my own personal - to reflect the current information that I am no longer an authorized user. They do not need any information on his to fix my credit reporting. I have called three times and have been hung up on each time I was told they would get me a number to their credit disputes team.

Bank of America customer in Arizona
Dec 12, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with non-monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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