Bank of America Bank Account Or Service Complaint

Other bank product/service Using a debit or ATM card

Bank of America Bank account or service department,

Other bank product/service Using a debit or ATM card New Jersey

I received of Debit card from BofA and within 2 months the chip stopped working. I am very cogniscient of the need to protect a card with regard to magnitization however when I reported this to BofA the only response was that I had to pay a $5.00 fee to replace the card. I have gone several months without using the chip feature however it has gotten to be such an annoyance that I have finally given up and ordered a replacement and paid the $5.00 FINE

Bank of America customer in New Jersey
Feb 03, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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