Bank of America Bank Account Or Service Complaint

Other bank product/service Deposits and withdrawals

Bank of America Bank account or service department,

Other bank product/service Deposits and withdrawals California

-/-/- I went to my local branch of the Bank of America to cash in some cashiers checks we had been holding onto. It was $14000.00. I am - and my wife is - and that money is all we had, our life savings. I am a - Veteran - and my wife is also -. As we went to cash them the bank said to us that they had to hold them for a few minutes while they called someone. We were told to go home as they had n't received the call back from their superiors. The next day we still had heard nothing from them. We went to the bank again the next morning. The manager, - -, continued to tell us he had to speak to someone to ok our transaction, and that everything was ok .... we just had to wait. On -/-/2016 he called us and told us our money had gone to the state. He said he had to send it address unknown because they did n't have our address. We 've been banking there for 14 years! I called the California State Controller. It is a law that we are to receive a 30 day notice before the bank can take our property. We did not receive 30 day notice from the bank. That is my issue. We did not receive proper notice from the Bank of America on - - - -, -, CA.

Bank of America customer in California
Nov 29, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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