Bank of America Bank Account Or Service Complaint

Bank of America Bank account or service department,

Other bank product/service Account opening, closing, or management Michigan

I am the the personal representative/successor trustee for my mother-in-law, -, who died on -/-/-. She maintained checking account and safe deposit box at Bank of America Branch located at -, FL -. On -/-/- I went to that branch and spoke first with a - and then with the purported branch manager, -. I presented them with copies of pertinent parts of a will, pertinent parts of a trust document, and death certificate and asked to be permitted to search the safe deposit box pursuant to Florida State Statute 655.935. I was denied my right to search the safe deposit box pursuant to valid Florida law. This has caused me time and expense since I do not live in that state and now will have to spend time and money to travel back to Florida as well as retain and pay for an attorney to obtain a court order to force the bank officials to comply with the laws in Florida.