Bank of America Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

Bank of America Bank account or service department,

Other bank product/service Account opening, closing, or management Florida

I had an account with Bank of America , Home Loan, that has since been closed with a - balance. They are reporting the date of last activity, or last payment made on -, which is correct. This information is now outdated, and should have been removed -/-/-, which is 7 years from the date of last activity. I have disputed it with the credit bureaus, and - and - have removed it, but - kept it on. I disputed it with - again, and they said to contact Bank of America. I sent BOA a dispute, and they simply sent a form letter stating that their " records confirmed the information is accurate ''. They gave me no proof and no indication of their " records '' or how they obtained their decision. They are violating the FCRA and this is damaging my credit.

Bank of America customer in Florida
Jan 29, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

Consumer disputes how Bank of America handled their complaint

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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