Bank of America Bank Account Or Service Complaint

Bank of America Bank account or service department,

Other bank product/service Deposits and withdrawals North Carolina

I have a debit card for use with the Bank of America ( BOA ) Health Savings Account. Today BOA refused to allow payment of heath expenses using my card because I had already paid the limit of bills I could pay in one day. " Supervisor '' -, who was a first level supervisor and who advised he had no higher level supervisor, indicated a limit of paying - bills per day and no ability to override. He also incorrectly stated that this limit is in the user agreement and in the FAQs - it appears in neither. The user agreement indicates it can put on a dollar limit if I am advised in advance, which I have not been, and there would be no reason to do so as long as funds are in the account, or stop a transaction if they think there is fraud. BOA is illegally holding my funds. Clearly this is an issue that goes beyond me, as BOA collects interest on these funds while refusing to allow its customers to use their own funds. I do realize I can resolve this with a few days, but the point is CFPB should look into this illegal practice.