Review and analysis of over 73 complaints against Navient Solutions, Inc.
Navient Solutions, Inc. consumers have reported over 73 official complaints related to Received bad information about my loan. Out of the 73 consumer complaints against Navient Solutions, Inc., 30% were disputed by the consumer (i.e. the consumer was not happy with how Navient Solutions, Inc. responded to their complaint) and 100% were processed in a timely manner. 3% of consumer complaints against Navient Solutions, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 12% resulted in non-monetary compensation.
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Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan December 15, 2016 - A few years ago I was fooled into attending online classes from - university. The classes were worthless and the credits were not able to be transferred to a local university I decided to transfer my degree to. I was under the impression that my loans were all federal, and all through -. I recently had to file bankrupcty and I was aware that my federal student loans were not going to be discharged, and after I received my discharge papers I sat down to go through the mess of student loans. Now all my loans seem to be serviced by navient, including - loan in particular that is a privat... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan November 13, 2016 - My initial student loan was financed by Navient in 1995. Since then I was approved for student loan forgiveness and the loan through Navient was paid in full and transferred to -. Navient sent me a document thanking me for my business and documented that that loan is paid in full with a - balance and paid as agreed, I have that document. At current Navient is reporting a late payment from back in 1995? That makes that unethical reporting 21 years ago? Please help me as I am actively attempting to rebuild my credit.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan November 2, 2016 - I was told in -/-/- that i was eligible for an " auto pay '' program and as a result my next payment would n't be due until -/-/-, so I made plans with the extra money in -/-/-. I spent some and put some into savings. -/-/- I got a call from Navient in which they informed me that they made a mistake and that I was n't eligible for the " auto pay '' and, as a result my payment is now past due and I owe for -/-/-. I now have to take money out of savings to cover the mistake. I do not trust these people to be handling my debt responsibly.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan November 1, 2016 - My private student loan defaulted ( - months no pay ). These - months were not under a deferment, grace period, or forbearance. However, Sallie Mae will not report that the account went into default so it remains on my credit report. It has been over 7 years. The period of default was -/-/- to -/-/-.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan October 28, 2016 - My son has a private student loan that I co-signed on. This loan has been all over the country with different lenders. However when I spoke to a collector they gave me - name that I tried to contact however, they no longer have the loan but it is in Navient system. I have contacted them several time and just found out that what is in their system is wrong and Navient owns the loan. On private loans there is a 12 month forbearance. However, do to illness and hours lost from work I requested a 2 month forbearance I pay $900.00 a month but I am behind 1 month. I am trying to work with them h... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan October 26, 2016 - Iam filing a complaint against Navient department of education loan servicing. I have been a student since -/-/-, loan repayments are not due until you finish school. Right now Iam under the loan forgiveness program because Iam unable to start making payments. I have called every month for the last 5 years to indicate if I need I am able to make the monthly payment or if an extention is needed but the agent forgot to update my account and now my credit report is showing - derogatoring marks, that is drastically affecting my credit. Navient is reporting that I have - late payments fo... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan June 9, 2016 - -/-/- my rate reduction plan was extended. This was confirmed after an extensive financial information check by Navient with myself and my consigner. I received a verbal approval from both the representative and their manager plus was given a confirmation number. I verified my banking info and was checking the correct amount came out my account each month since then. Per the conversation in -/-/- this plan was set to last 15 months. Today, my consigner 's wife informed me Navient called. I called to check in and make sure everything was all set and was told my account was delinquent... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan June 8, 2016 - I was a student at - - and I believe I was a victim of fraud or other violations of state law by the school, and I wish to file a claim for " borrower defense to repayment. '' I was promised a guarantee of what my salary would be and the types of jobs that would be open to me. I have not found any job that pays even half of what I was promised and I am unable to pay for my student loans, my credit has been severely damaged because of this, I am unable to purchase a home, or a car. The entire situation has caused extreme hardship for myself and my wife. I was promised a better life, which t... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan June 7, 2016 - I cosigned, against my better judgment, on my fiancs private student loan. He has been making on time payments, so I decided to try and get myself released as the cosigner. We have a baby and live in an older house and was recently tested positive for lead. I was trying to get approved for a mortgage, but the lead test has increased my urgency to move. This private loan is adding to my " debit '' that I pay/owe when I apply for a mortgage. We downloaded the release form from the Navient website. It required the form be completed, paystubs or W2 's be sent along with proof of graduation. All of... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan June 7, 2016 - Submit a student loan complaint We 'll forward your issue to the company, give you a tracking number, and keep you updated on the status of your complaint. What happened? Desired resolution My information Product information 5.Review What happened [ Edit ] Describe what happened so we can understand the issue ... Navient has been calling me and mailing letters. Additionally a letter that indicated negative information on my credit report which may make it difficult for me to obtain future credit including auto loans, additional education loans, home loans and even credit cards. Apparent... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan May 25, 2016 - Loan had been in - related Deferment on a yearly basis. Navient requires yearly renewal paperwork from my - office. This was submitted to Navient via fax on -/-/-. Began receiving phone calls from Navient regarding my loan in late -. The phone calls stated that my loan was in repayment status and that payments were past due. Once I explained that I had submitted the Deferment paperwork I was told that it was not on record. While on the phone they looked through my file and found my paperwork. Two weeks later began receiving phone calls again. I was told that the paperwork on ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan May 23, 2016 - Navient sent my student loan to collections. I came to a settlement agreement with the collections agency and paid the amount before the required date. Navient has still not removed the balance from my credit report. In addition, they sent the the loan to a new collections agency, even though the entire amount has been settled. Attached I have a copy of the settlement letter from the original collections agency, proof of payment and a copy of the letter from the new collections agency asking for amount that has already been settled.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan May 20, 2016 - This company has all kinds of representatives giving you wrong information. They told me while I was in - I would have lower payments and once I - I would have 6 months before I had to pay the loan. A week after I - they took $280.00 out of my banking account. I called in to tell them how it was explained to me of when my payments would start and they completely denied everything. I stopped making payments and of course the account went delinquent. I called in to figure out what I could do, and a SUPERVISOR specifically told me that according to clearing house it looks like I 'm bel... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan May 18, 2016 - Please refer to a previous case number that was closed and should not have been : -. I am attaching more files for reference : Email sent to Navient on -/-/- however the dispute had been closed and should not have been. I was told over the phone on -/-/-, that as part of a forbearance Navient would show the account as current and Navient would remove any negative reporting. Based on the information provided by Navient and its representative, I agreed to the forbearance. 34 CFR 682.211 ( c ) allows lenders and borrowers to agree orally to a forbearance as follows : " Except as ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan May 16, 2016 - I am filing a complaint against Navient for - of my - private loans that are now being serviced by them. They have altered my accounts illegally so that they could take me out of my in-school deferment and place me in a position in which I needed to start repayments. By doing this they have committed fraud and breached each of the - promissory notes. I had tried to dispute this with them but they refused to acknowledge my attempts at verbal disputes made through their customer representatives and emails via their site. They were also calling -5 times a day. When I disputed their re... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan May 12, 2016 - Navient reported to my credit report that the loan was past 60 days due. I have made multiple attempts to change the address they have on file to the correct address. They still keep sending my mail to my old mailing address.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan May 4, 2016 - Navient has been telephonically contacting and mailing letters especially a letter that indicates regarding negative information on my credit report which may make it difficult for me to obtain future credit including auto loans, additional education loans, home loans and even credit cards. Apparently, I tried to refinance my condo, but Navient affected and damaged my credit rating. I am -, - veteran, and on a fixed income. I am a cosigner for my daughter 's college loans and she has not graduated yet. Navient is very unfair and reported me to the credit bureau. I used to have good credi... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan May 1, 2016 - In - ' I was directed by Sallie Mae ( now - ) to take out Private loans instead of Federal. During my - year I had applied for a loan and was approved. Looking back after investigating it looks as though they also approved a loan a month later in almost the same amount totaling $ -. After school I struggled to find a job and was told to deffer my student loans which capitalized interest. My total borrowed was - and is now -. I make my student loan payments on time but am buried under the student loan debt. I have tried to get answers from Sallie Mae regarding the - I feel ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan April 28, 2016 - I have not been able to obtain accurate account information from Navient over the past 2+ months. The problem started when I noticed that the Navient website contains account information that has an " Estimated Payment Schedule '' which lists the loan start and end payment date, and the " Total Amount to be Repaid ''. On my loan - the website states that my " Total Amount to be Repaid '' is $55000.00. The problem is - I have paid to date $63000.00 - which is almost $ - more than they are stating I will have to pay over the life of the loan. So either there is a mistake on my account - a... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan April 28, 2016 - I had contacted Navient today in regards to a private student loan they insist is mine, although the loan they are referring to does not ( and has not historically, over the life of loan ) comply with any original loan terms. In speaking with two representatives ( - (? sp? ) -ecode : -, followed by - e-code : - ) I was told that they have no records indicating the original terms. So I wished to get this specific issue worked out. So, I wanted to get clarification on the discrepancy between the loan terms I had agreed to when signing and accepting the loan - verified by original ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan April 27, 2016 - Navient is harassing the co-signer to my loan, forcing them to make payments and causing the co-signer 's credit appear as if their delinquent. Navient offered to work with us whatsoever and informed us that we exhausted all of our options regarding hardship, unemployment, etc. - informed me, today, that my loan is current and the next payment is due in - 2016 of approximately $300.00, however, Navient informed the cosigner that this amount is due immediately. ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan April 26, 2016 - Hello, I - my college -/-/-, and during my four years my loan service provider was Navient. I began my repayments after my grace period ( -, 2016 ). Since that time, I have received mixed data for how much my monthly payments are to the point I believe it is actually illegal ( I ca n't find federal regulations on this, but, a loan provider should tell its customers how much they are being charged before actually pulling the money, right? That just seems like common sense ... ). Browsing through my loan account summaries and payment options, I get varying values of monthly costs, and... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan April 20, 2016 - A loan was supposed to be placed in in-school deferment and was not, despite assurances from Navient that the loan qualified. I contacted Navient both through their online form submission system, and via phone call prior to or shortly after enrolling in my final classes for graduation -/-/2015. ( In school period was - 2015 through - 2015 ). It was then reported delinquent to credit bureaus and has destroyed my otherwise good credit. I have a long history with student loans through - - / Navient and have had a great record of payment. I have attempted getting this resolved throug... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan April 19, 2016 - Navient continues to disregard my defense to repayment for my current situation with The - -. The school I attended has done a teach out and is closing, been sued on multiple accounts, defrauded thousands of students, and unethically recruited students. Navient was involved with this system of predatory lending to schools that had - transferability and they need to be held accountable. Please see my attached Defense to Repayment for a more detailed request for full discharge of these fraudulent loans. ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan April 18, 2016 - - - nor Navient ever offered or explained all payment options never once mention income based repayment leaving me with higher balance more intrest how can i renogiate for retroactive income based payments? ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan April 15, 2016 - This is concerning - - - and - -/Navient. I was a student at - - - in -/-/- ( ish ). While going through the student loan process, I was unaware of the amount of debt that I was getting myself into. A staff member kept me occupied while another filled out my loan paperwork. He did not directly disclose to me what I was getting myself into. Instead, he would ask questions while the lady would talk to me, occasionally asking me to " sign here '', but never really disclosing the amount of the loans. I never received a bill or statement for the first six months. ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan April 13, 2016 - I called my lender, Navient, because my interest only program was up and my payments shot up. I was on maternity leave and could not afford it. I called and they said that because of my billing cycle they could not process it for that month. I paid for my last month of forbearance and called when they told me to change back into the program. I called back to enroll and though the agent confirmed enrollment I was not enrolled. I called back to get it straightened out and was told I never made the request. I pointed out that they record calls and all of a sudden they find my request but it is ag... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan April 12, 2016 - I was a young naive - - -. I attended -, -, - and -. At all of these institutions I was encouraged to take the maximum amount of both federal and student loans and do not have a degree. At - I was encouraged to take the maximum amount allowed on both federal and private by a Financial loans Specialist named -. She would ask for money for helping us get the most money we could. We all would get at least - - dollars after loans payments were disbursed. This was happening for a high number of us attending the location in - TN. I am now - old no degree and ov... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan April 9, 2016 - I have been reading more on this website provided by cfpb and I am concerned by the fact that I have never been given the - Tax form. Although this is not a federal loan it is a Private loan that was paid directly to the recognized eligible educational institution " - - the School '' in -, Rhode Island ( year of 2006 ) where I have accrued - worth of interest. This was a school to receive higher education. I have spoke to a few representatives ( throughout the years ) at Navient who have all told me I am not eligible ... But according to my reading here on cfpb, I am. ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan April 6, 2016 - I 'm - - -, and the principal on my student loan has doubled the amount I borrowed nearly 25 years ago ( $ - for both - and - ). I 've been paying monthly on-and-off ( between deferments ) for about 16 years, amounts between $ - $ -. I 'll restate : I 've been paying my student loan for 16 years, and none of my payments have gone to the principal of the loan, which, if applied correctly, would have been paid off by now. ( I 've calculated I 've paid nearly $ 40K over the span of 16 years ). I had federal loans originally. Then I consolidated with - -. - - ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan March 31, 2016 - My private student loans with - - ( now called Navient ) went into default following a period of unemployment. In - 2015, I was contacted by " Navient Recovery '' and told that I could bring my loans into a " Reduced Interest Rate Partial Repayment Plan '' if I made - down payments and continued to make at least minimum monthly payments afterwards until the account was paid off. I have been making these payments since, but as of now, ten months later, Navient - refuses to send me paperwork that verifies the terms of our agreement. My interest rate has not changed, and every mont... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan March 27, 2016 - In 2012 I received a loan from - -, my mom chose to make payments monthly to lower principal balance and would n't have to pay so much when I graduated. My mom paid - and then at some point it became Navient. My mom had a fianancial hardship but ultimately could n't pay 2 months but at the end of those 2 months they were able to pay the full amount and even the next months amount, thinking she was completely up to date. Then we began receiving harassing phone calls from a man from - saying I owed money and needed to pay now. He would yell and threaten to ruin my credit to my mom an... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan March 24, 2016 - - - - in - -, FL lied to my face about having to take out private student loans to finish my degree. Private loans were never mentioned one single time by anyone at this school, they would just tell me I needed to fill out my loan paperwork otherwise I would not be able to continue my education and would be kicked out. Only after I graduated and started repayment did I find out that about - % of the loans taken out in my name were high interest private loans. If I would have known this from the very beginning I most likely would never have signed the enrollment agreement and ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan March 24, 2016 - The company " Navient '' recently raised my monthly premium with no communication or authorization from me. Navient employees harassed me with phone calls, some times as many as 6 a day stating I was past due on my account even though I authorized them to withdraw a specific agreed upon amount on a monthly basis for specific amount of time. Also, the company " Navient '' does not offer sufficient payment options to their customers. For example, the only option to pay online is a withdraw from a checking account. ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan March 20, 2016 - My private student loans they were supposed to be in deferment when I reported extended unemployment well they never were deferred my credit was ruined and they are reporting and reaging old debts every month as if they are new. There was an astronomical amount of interest and fees added and I do n't even know if I owe for all of these loans. They are old and were supposed to be deferred by - they were bought by Navient and they are reporting illegally ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan March 8, 2016 - I co-signed - loans through - - ( now Navient ) for my son, who is still in college. All - loans are in deferral I was told I needed to pay interest on - loan, which I have done. Two weeks ago, after numerous calls from Navient, I was told I was four months behind in payments and that I was responsible for paying on - of the loans. I have made arrangements to take care of this. When I asked about credit reporting I was told if it is a problem, to write a letter and explain that I had been told to pay on - loan and they would see what they could do. I have found Navient to ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan March 5, 2016 - In 2007 I graduated from the University of -. On - -, 2007 I refinanced my student loans on a 20 year fixed rate loan with a monthly payment of $240.00. Over the years I have made minimum payments religiously, in some instances I paid more than the minimum payment. The loan has been sold several times, the current institution is Navient. I received a letter from Navient telling me in 60 days they are changing the terms of my loan and are basing that change on time remaining in repayment, outstanding balance, interest rate, past delinquency and/or late payments, resumption of standar... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan March 3, 2016 - I am a cosigner of my granddaughters student loan back in 2003 through - -. When payments were not made they sent me a letter and I made sure the accounts became current. - - split off or sold to Navient. I was not notified and had not heard anything for a long time. This past Monday I was paying a bill online and notice my FICO score went from - to -. I immediately printed my credit report and found to my surprise Navient reporting late payments. I called Navient customer service in - and they looked and said they email notices. Number one they did not have my email on fi... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan March 2, 2016 - Hi, A little over a month ago my father passed away unexpectedly. He was the co-signer of a couple of my student loans that I have with Navient. I havent missed a payment on any of my loans in 3-4 years at this point. I got a call yesterday from Navient alerting me that one of my loans that was co-signed by my father was referred to - - and that they were responsible for collecting the $ - balance that was left. I talked to the woman that called from Navient and got the account information from her, logged onto my account and compared the information to what she was telling me. Come t... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan February 29, 2016 - Navient student loan people keep calling me about another person. I have no student loans open. I have told them repeatedly this is not me and to stop calling and they keep calling. ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan February 28, 2016 - I recently - from an - program with various loans managed by Navient. Things were bad from the onset remain unresolved. Navient released falsified documents and mailings blatantly lying to me about the start date for my loan repayment. All materials ( which was later confirmed by their " Department of Customer Advocacy '' after I called to complain ) stated that - 2016 was the first month of repayment period, when it was -/-/-. Accordingly, I was penalized and of my initial mandatory payment, - % went to the additional interest that accrued - or Navient 's bottom line. I only ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan February 26, 2016 - My husband took out this school loan, and I was the co-signer due to his credit. I was n't thrilled with being a co-signer but I did it -/-/-.My husband tried to resolve the monthly payment situation with Navient for - - , but it was not getting resolved due to some late payments by him, Navient was calling incessantly and harasssing me to pay his school loan off. I told them '' I not a bank '', an can not afford to pay this total amount. I asked to be taken off the loan as co-signer. I do n't want or need the headaches, or harrassing calls from Navient. - and - from Navient -... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan February 26, 2016 - I was never notified that my interest rates increased for - my loans near the end of last year. As such, my payments went up and I did n't know that until I just happened to look in the portal. Essentially, I could have been seen as delinquent on my loans if I had n't caught it due to the lack of communication from the loan servicer. As a side note, it is generally not a profitable practice to leave your borrowers in the dark about rate changes, it is advised that a form of electronic or paper communication be sent before the next pay date that the rate increase affects. ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan February 26, 2016 - My name is - -, I attended - - - in the - of -. I received federal and private loans through the financial department at school. Basically I had gone through the program and there had been technical issues with an online - class, at that time they were just starting the online classes so there was many technical issues. I lived two hours away from campus and could not afford to attend anymore, also because the - class was a general education course I could just take it at a local - college. I was told that I would not be allowed to do that. During the recruitment ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan February 25, 2016 - In 2007 I - with an - degree. Since then - was purchased by - - and now they too, out of business.. The - location that I went to was sued and found to have given fraudulent placement rates and graduation rates. My private loan listed on Navient is at $49000.00 and not only can I no longer afford this, I do n't feel like I should be paying for a worthless degree and education that I chose based on their lies. The other issue is they have the completely wrong school listed on my loan. They have the - - - -, which I have NEVER attended. A lawyer suggested I rea... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan February 20, 2016 - I have tried to file a waste/fraud/abuse complaint with the Department of Education Inspector General and was referred here ( email attached ). I have been working with the Ombudsman 's Office since - 2015 ( Case # - ) to try and resolve issues with my account serviced by Navient. This has resulted in Navient making numerous changes to my account that typically cause further problems that need to be addressed. These " mistakes '' and " errors '' on their part always seem to result in paying more money towards my loan in the long term or sending in additional payments just to get Navien... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan February 19, 2016 - I attended - University - in - -. I have discharged the alleged debt/loan according to Public Law 73-10, Article 6, and Article 1 Section 10 of the United States Republic Constitution. -/Navient still says I owe. I have no money to pay and no job to receive any money from. SallieMae/Navient are now in default because they Acquiesced for failure respond when I asked them to prove the debt- over a three year span. A debt tendered and refused is a debt paid. - took my signature- promissory note and tried to create a legal Security out of it, but they were n't able to perfect th... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan February 18, 2016 - I had received what I believed to be a generic, private loan from - - to complete my - - - degree at - - - - in - -, California. Since then I have gone through many life changes and had struggled with my health and attempting to move forward with my career. After failing to sustain a living with my health interfering in living a productive life, I decided to apply for - with the federal loan program -. Once I received a federal - approval, I proceeded to apply for the same request with my - private loans : - - and Navient ( who had purchased m... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan February 15, 2016 - This is pertaining to a loan I co-signed for a friend because she needed help getting a loan for school. I was under the impression that I can get out of being a co-signer after two years if my friend was able to show proof that she is able to take care of the loan herself. Navient ( which is part of - ) made that promise to us and yet here we are 8 years later and they have refused my friend 's request twice to take me off as a co-signer. She has shown for the past 8 years that she can pay her loans on time ( she has never missed a payment ), and her and her significant other make more tha... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan February 14, 2016 - -Good day. I am writing in regards to a 90 day late report that was placed on a cosigners credit report. I have a private loan that is enrolled within a payment program. In - of 2015 I called Navient asking if I could call in my payment two weeks later due to financial issues. The operator that I talked to stated that I could. Nevertheless, my payment showed up late and due to me being in the special program, - late payment backed me up three months ( being enrolled in the program allowed my account to be current, however missing a payment resulted in this 90 day late report, and I am un... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan February 10, 2016 - - -, - Navient -, PA - Re. Account # - Dear Sir/Madam : I am writing to dispute the following information in my file. I have circled the items I dispute on the attached copy of the report I received. In - -, I contacted - - and requested an In School Deferment. - - granted the Deferment commencing in - - and concluding in - -. In - -, Navient took over my private loan account from - -. No information was ever relayed to me regarding this split by - -. As a result of this split, my information concerning my In School Deferment... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan February 10, 2016 - I have paid what was told to me as an outstanding balance unpaid in addition to make payments arrangements which are currently being taken out of my bank account only to have Navient continue to harass me and my references. I am also still in school and did n't understand why I was already having to pay them back. I did n't get an explanation on as to why, I just kept getting threatening letters and non stop phone calls. It is my understanding that if I 'm still in school I can have my payments deferred, I found that out by looking into my rights. I still have yet to have someone explain it to... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan February 5, 2016 - I currently have student loans serviced by Navient. I am also a co-signer on my brother 's student loans. When I login to my account to pay my loans, my brother 's loans are presented as part of my total student loan payment. My cosigner agreement states that I am a guarantee for my brother 's loans, not primarily liable. However, the Navient website is deceptive, and makes it appear as though I am primarily liable for my brother 's loans, even though he is making payments on them. I want my brother 's loans removed from my account summary page, and for Navient to stop deceiving me into think... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan February 5, 2016 - Navient ( fka - - ), herein referred to as " Navient '', is reporting - private student loans which it currently services to the credit reporting agencies ( CRAs ) as severely delinquent between the period of - and -. Although a secondary issue and not at the heart of my complaint, Navient is not reporting the delinquencies consistently among the - CRAs, -, -, and - : each CRA reflects slightly different months with late payments and/or severity, despite these being the same - loans. Put plainly, not only is Navient reporting incorrect payment histories for thes... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan February 4, 2016 - Personally, I would like to stop paying because of - reasons : 1. A large part of my debt does not fall under the classification : " Qualifies Higher Education Expense '' The - - Private Signature loan paid for tuition and living expenses. I received a check to pay for all of my living expenses off-campus because - - University does not have dormitories. The check I received paid for the condo unit, electricity, Internet/TV/phone, washer/dryer rent and groceries. I still have copies of what I paid each month and what I received from - in a check towards those expenses. I bel... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan January 30, 2016 - I lost my job back in - of 2015 I have been looking for work but I am also a single full time father of - children. I have been paying my bills though they may be late they are all getting paid. Navient who handles my private loans every time I speak to them and I think something is resolved I get a phone call 20 days later and they tell me things are late and payments have not been made. This month I have now spoke to - different people. including - supervisors. - supervisors also gave me - different answers. The - phone representatives gave different answers. I am trying... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan January 26, 2016 - - - - - graduate Navient Account # - My - - says I paid - interest on student loans. I had - loans at the beginning of -, a mix of Federal and private, and all with interest. I paid off - loans, and am still paying on - loans ( - Fed, - private - all with interest ). I called Navient -/-/- to request correction of my - " - '' from customer service first told me that it " must '' be - interest because either I was " not enrolled full time '' or " the school is not eligible. '' Neither is remotely true. I corrected her and requested correc... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan January 21, 2016 - On -/-/-, I had received a phone call from a Navient Representative. .... He stated that my loan was late, since my automatic payment did not go through. He stated my account was not sent to the credit bureau at the time of the call. He stated that, if I paid a one month payment, and paid $1.00 towards reinstating my IBR, along with just - automatic payment deduction for the following month, then my account will be brought current and I will be in good standing. .... This was verified based on a phone conversation I had with Navient 's supervisor - - # - in - -. Th... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan January 13, 2016 - A forbearance was process on my Private student loans serviced by Navient Inc for the - 2015 to - 2015 time period. Navient reported my student loans as 90 days past due as of - 2015. I contacted the Executive Offices at Navient to update this reporting error and they refused. I 've attached a copy of the e-mail correspondence from the Navient representative which clearly states that a forbearance was processed on my account and therefore there is no way possible I could be 90 days past due in - 2015. According to a recent FTC advisory opinion which interprets Section 623 ( a ) ( ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan January 13, 2016 - I 've spoken to numerous representatives, supervisors and managers. All with inconsistent statements regarding my account. Some say I 'm current others say I 'm not. I 'd graduated in 2010 with a - and after my deferment period, I 've commenced making payments via a payment plan. I was told that my payments will cover all loans owed. Recently I 've been unemployed ; however, I was able to maintain my payments. Within one ( 1 ) month, I 've spoken to several representatives and a manager with inconsistent statements. They all claim loan number - ( - ) is late but can not tell me exac... |