Navient Solutions, Inc. Student Loan Complaint

Navient Solutions, Inc. Student loan department,

Non-federal student loan Dealing with my lender or servicer Received bad information about my loan California

I had received what I believed to be a generic, private loan from - - to complete my - - - degree at - - - - in - -, California. Since then I have gone through many life changes and had struggled with my health and attempting to move forward with my career. After failing to sustain a living with my health interfering in living a productive life, I decided to apply for - with the federal loan program -. Once I received a federal - approval, I proceeded to apply for the same request with my - private loans : - - and Navient ( who had purchased my loan from - - ). - - approved my request, while Navient forwarded the request to a company called - for review. Despite the federal approval and re-confirmation of my doctor certifying me as -, Navient dragged on the process of reviewing my application. After 8 months of back and forth and following their request for notes and answered questions, I received a letter which can only be assumed as a denial of my - request. There was no instructions on how to proceed, and no clarification of what they were basing their statements on. Their statements also contradicted themselves and made little sense. Navient and - are sending me with inconsistent information from one to the other. They are being completely unreasonable on the standard for discharge and the delays throughout the review, during which interest has continued to inflate. I ca n't work enough to support myself and they are not being compassionate or realistic about my ability to use the degree that I borrowed the money for. I have a difficult time with my - and I am scared to argue the points alone. I have found some legal help through the county services, but there seems to be little hope in this uphill battle.