First Credit Services Inc. consumers have reported over 132 official complaints. Out of the 132 consumer complaints against First Credit Services Inc., 14% were disputed by the consumer (i.e. the consumer was not happy with how First Credit Services Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against First Credit Services Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Cont'd attempts collect debt not owed | 64 | 19% |
| Disclosure verification of debt | 24 | 13% |
| Communication tactics | 23 | 9% |
| False statements or representation | 11 | 0% |
| Improper contact or sharing of info | 7 | 14% |
| Managing the loan or lease | 1 | 0% |
| Account opening, closing, or management | 1 | 0% |
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Stop CallsFirst Credit Services Inc. Debt collection cont'd attempts collect debt not owed debt was paid February 6, 2017 - This is a gym that i have not belonged to in 2 years and they are charging me after I cancelled my account. I have spoken to the gyms manager who confirms I do not owe the money but the owner will not call the credit collectors even after multiple calls to gym.... |
First Credit Services Inc. Debt collection cont'd attempts collect debt not owed debt is not mine February 5, 2017 - Per - Connection policy, a certified document was mailed by - to terminate the contract. The health club did not terminate contract and proceeded to continue charges and amount was submitted to First Credit Services collection agency. I have copies of the certified document as well as the tracking label of the certified document.... |
First Credit Services Inc. Debt collection false statements or representation attempted to collect wrong amount January 19, 2017 - The problem originated from an automatic billing system from - - - in -, SC. I moved from the area in - - to the -. On - -, - I thought to cancel my account after receiving bill notices. I paid a Balance of $69.00 to - -, which does billing for the health club. This included payment for two months past due and a $19.00 service fee. A Cancellation Notice was sent to - - stating to cancel membership. This was done before their next billing cycle, but they conveniently for them made " an error '' and continued to bill me. It is now - and afte... |
First Credit Services Inc. Debt collection cont'd attempts collect debt not owed debt is not mine January 18, 2017 - I visited - in -, NJ in 2015. I paid for one month and was never told that they would be continuing to bill my credit card on a monthly basis. When I finally realized it I contacted - and was told that I was signed up for automatic payments and that I could not cancel unless I went in person to the facility. I immediately contacted my credit card company to dispute these charges. The credit card company has given me provisional credit and is working on the dispute. They also closed my card and issued me a new one. However, - has subsequently referred these charges to a debt collect... |
First Credit Services Inc. Debt collection disclosure verification of debt not given enough info to verify debt November 21, 2016 - About a year ago I had a gym membership. I had switched cards and failed to update my information, which is on me. I understand. However after calling through the gym, another company and finally to a company called First Credit Services, I was on the line with an individual who was very vague and seemed to only respond to very fixed statements and out who I was, the gym i went to and a fairly outrageous dollar amount I had to pay. After some time and agreeing to a payment plan from them I got off the phone and looked them up very quickly because I immediately had no trust in them. I found ou... |
First Credit Services Inc. Debt collection cont'd attempts collect debt not owed debt was paid August 25, 2016 - -/-/- my husband and I cancelled a gym membership with -. We were moving to a new home and would no longer be located near the gym. We were told that after one more deduction from our bank account the membership would be terminated. However, two months later we were still being charged. We then went up to the gym and were told somehow the cancellation was not showing on file and we needed to process another one so we did. During that time the owners changed to now - -. We were told that the membership would be cancelled immediately and were given tons of apologies this was on -... |
First Credit Services Inc. Debt collection communication tactics frequent or repeated calls August 5, 2016 - - - - - were in - - - -/-/-. I was on my way to work at the - there at the time. The gentleman stopped me to talk about the - ONE MONTH FREE TRIAL. I told him I could not afford the membership and he then explained it 's completely free ; I do n't have to pay anything and I wo n't be eligible for a membership unless I sign up for the membership AFTER the trial. I thought I was signing a waiver to the ONE FREE TRIAL and the free T-Shirt. They began to charge me and I had never made it into the gym. I called, emailed, sent letters to this gym expressing my conce... |
First Credit Services Inc. Debt collection false statements or representation attempted to collect wrong amount July 27, 2016 - I called the store owner to give 30-days notice to cancel taekwondo lessons for my --year-old nephew, I found out later I was supposed to give a written notice. I went to the bank to make sure payment was not taken from my checking account, as I thought I had given the proper notice. Months later, I received a bill from collection stating I owed an outrageous amount, $280.00, got it corrected to $160.00, $ -/month $25.00 returned payment fee, $10.00 late fee. I did not pay because I was working with the - and then New Jersey Dept. of Consumer Affairs. I also kept the collectio... |
First Credit Services Inc. Debt collection disclosure verification of debt not given enough info to verify debt July 25, 2016 - I was a member of - -, -, NY. When I joined the - -, In - -, I informed - of my - and asked to terminate contract. My mailing address was in NY, so I did not receive anything of the debt until - -. I received a letter from the gym stating owing them debt dated - -. I contacted the Gym, and they directed me to First Credit Services debt collection. I contacted First Credit, and spoke to - -. He told me that I owed them $430.00, which was considerably higher than the amount the Gym claimed I owed. I have not received any written notice of the debt f... |
First Credit Services Inc. Debt collection cont'd attempts collect debt not owed debt is not mine July 18, 2016 - Debt collector is using a creditor that does not exist in an effort to collect a debt from me... |
First Credit Services Inc. Debt collection cont'd attempts collect debt not owed debt was paid July 6, 2016 - I held a - residential internet account for 2 years that was added to a well-established existing - wireless ( cellular ) service under a one-bill payment program. A couple of months before closing the - residential internet account in - of -, the one-bill payment program was eliminated without my being notified. Consequently, I was behind in my payments for one month. At the end of the following billing cycle, I was notified I was past due when the current bill came and I contacted - residential customer service to correct the situation and paid the account up to date. In -... |
First Credit Services Inc. Debt collection disclosure verification of debt not disclosed as an attempt to collect May 25, 2016 - I received a phone call - in the morning in - -. The person told me I owed money for a gym membership that I did not pay for 3 months since - -. I normally paid $15.00 per month and the gym membership was on auto pay from my credit card. I did not received any notice of non-payment from my gym. The collector also continued saying I owed $100.00 for the 3 months of missed payment. My membership was $15.00 dollars a month and now is it $100.00?!?!?!? I asked why there is a huge increased, the collector responded for msc fees added to the account. The priced double. The col... |
First Credit Services Inc. Debt collection improper contact or sharing of info contacted me after i asked not to January 10, 2016 - The following is our original submitted complaint from -/-/-/-/-/2015 : My wife enrolled our children into a - program -/-/-. She stated she 'd pay by credit card to which they responded that they had an auto debit program. The agent produced a pre filled out form and my wife signed it in trust that it was to authorize an auto debit from our card. When we decided to pull or kids from the program we were advised we had entered into no less than a 12 month contract followed by a 30 day mandatory cancellation period when she signed the debit form. Trusting the company agent my wife... |
First Credit Services Inc. Debt collection improper contact or sharing of info contacted me after i asked not to December 25, 2015 - I sent a letter to first credit services not to contact me by phone. I 'm still being harrassed to this date with threating and other tactics ... |
First Credit Services Inc. Debt collection disclosure verification of debt not given enough info to verify debt December 2, 2015 - I received a phone call back in - from First Credit Services about a debt to the - - - - -. I had requested a letter stating the amount owed, reason for collection, and what my options are. To date, I have yet to receive this letter. Today ( -/-/2015 ) I received a phone call from First Credit Services attempting to collect this debt. I told the individual on the other line that I would not pay anything until I receive the letter stating what I asked in a previous phone conversation with the company. The individual immediately hung up the line. ... |
First Credit Services Inc. Debt collection cont'd attempts collect debt not owed debt is not mine September 24, 2015 - Repeated attempts to get us to pay for a service that was cancelled in -. - - franchise claims they do n't have a record of the cancellation request. Their debt collector '' will call from various numbers with different area codes frequently ( on - occasion - calls within - minutes ). ... |
First Credit Services Inc. Debt collection cont'd attempts collect debt not owed debt was paid July 12, 2015 - I signed up for a membership at - and closed my membership in - 2015 & gt ; I went in person to the gym in -/-/- to submit written notice of cancellation and to pay off any remaining balance I owed. I paid with a credit card that day in person, and have a receipt showing that payment. I also have a paper they gave me that day which states that my membership was cancelled. Several months later, - 's - has now changed named to - - '' and is attempting to collect $43.00 from me, claiming that I did not pay final payment. I have notified the debt collector and provided re... |
First Credit Services Inc. Debt collection cont'd attempts collect debt not owed debt was paid July 2, 2015 - - - I paid a debt for - $ with First Credit Services out of New Jersey. The company agreed to send a letter to the original creditor canceling my membership and any further payments upon receiving payment. They charged me - $ instead of the - $ and had to issue a refund. Today I received a call for a debt of - $.00 Last time I paid it the company did not send the letter to the original creditor that they had promised to send. This caused the original creditor to charge me again. In summary, First Credit Services promised to send a letter to the original creditors canceling ... |
First Credit Services Inc. Debt collection communication tactics frequent or repeated calls June 26, 2015 - I have received at least 2 phone calls a day for the last 2 months from different numbers saying I owe a debt to - ( that I am not sure I owe ), when I or my husband ask who is calling I get no response, I asked them to send me a letter verifying who they are and have not received any letters. They very rarely leave voice messages but threaten my credit and legal action when they call. ... |
First Credit Services Inc. Debt collection cont'd attempts collect debt not owed debt was paid June 14, 2015 - In -/-/2014, I and my daughter went to - to try the practice. A staff suggests my daughter to sign half year membership. He told us that if my daughter did not like the practice, we can cancel the membership any time. The staff filled the form and just let me sign the contract. The staff did not mention that he had checked auto renew on the contract. I did not notice the auto renew was check either. After two month try, my daughter get hurt - when jumping around in the facility. - I had talked to the manager and want to cancel the membership. I had browsed to the - web site to l... |
First Credit Services Inc. Debt collection disclosure verification of debt not given enough info to verify debt June 6, 2015 - I do not owe this debt. I joined a fitness club because i did not have to commit to a contract. I ceased using the services and paid the outstanding balance when i notified the club that I would no longer be using the service. It strikes the wrong cord when this creditor is reporting a balance owing when I had no contract with them. I request full validation from this company or the reporting company. This request is for more than just a simple statement without detail. Rather, I must requisition a careful documentation, including statements, contracts, copies of checks, and any other pertinen... |
First Credit Services Inc. Debt collection cont'd attempts collect debt not owed debt is not mine May 21, 2015 - I have been a member at this gym for a number of years. Recently, due to the - and a job that requires a great deal of travel, I have not had the ability to use my gym membership. I continued to allow myself to be billed for a number of months. A few months ago my credit card expired and the local gym manager ( I do n't have his name ) asked me if I would provide him a new -. I said I would like to cancel and explained my situation to him. He said ok '' and hung up. A - later, a new gym manager called and asked me to provide a new credit card. I explained what the prior gym manager t... |
First Credit Services Inc. Debt collection cont'd attempts collect debt not owed debt was paid March 27, 2015 - I cancelled membership with - - - - both in person and in writing, effective - -, 2010. The fitness center continued to charge my account. ... |
First Credit Services Inc. Debt collection cont'd attempts collect debt not owed debt is not mine March 25, 2015 - First Credit Services has called my business cell number repeatedly to collect a debt incurred by a - -. I have repeatedly told them they are calling a business and there is no - - associated with this number. I have also told them to stop calling. The company 's representatives become abusive at that point and typically hang up on me. Just today they have called - times and it is only - CST. ... |
First Credit Services Inc. Debt collection disclosure verification of debt right to dispute notice not received March 24, 2015 - I pulled a credit report and noticed a collection account. It is an amount of 120 dollars. I reached out via certified mail in an attempt to verify debt and even settle since it was a small amount. First Credit Services will not answer me with any information about debt and unfortunately I can barely understand their customer service when speaking over the phone with them. Back in -/-/- spoke numerous times to trainer -. Informed me only - could help me. So after numerous attempts in -/-/- turned my key fob in to - as I was unable to reach -.I have been charged up until -... |