Renton Collections Inc. Debt Collection Complaint

Renton Collections Inc. Debt collection department,

Medical Disclosure verification of debt Not given enough info to verify debt Washington

I am a new - who moved to - on - - -. On -/-/- I had to visit - - - for a - - - caused due to - I took for -. I am on my spouses health insurance plan through her work. We were charged an amount of $250.00 for our visit by - paid by my wife on her credit card. I received a call from Renton Collection Agency ( hence forth abbreviated as RCA ) on - - - around - hrs from - - -, regarding money I owe for the emergency visit, which was not paid and I should give them my credit card number if not they will put this as a bad debt on my credit history. I was shocked by the aggressive behavior of this person and told him We have already paid for our visit and gave him the details of the payment. He was not ready to listen to me and again threatened


RCA and found out the bill was raised by - - - ( hence forth abbreviated as - ) another entity working within - - - -. We called up - billing office, spoke to -, she said they sent us the bill to our address, which we never received. On further questioning we found that - erroneously sent the bill to Apt - instead of Apt -. We updated them with our medical insurance information and the correct address and requested them to send us the bill for payment. We never received any bills. On - - - we moved from - - -, - - - - to - - - - - - -. I received a call from - - of RCA at - Hrs on - - -. I again updated our new mailing address to him and asked him to send us the bill. The issue is the same, - - - had sent a bill of $ - for collection to them and if I pay it off on the phone now they will not spoil my credit record. we called up - billing office once again today at - hrs, spoke to - ... ( last call made for the same purpose on - - - at - ). Updated my insurance details once again and our new address, and requested her to send us the bills and call off the collection agency. - said she can not send us an email, however she will send a communication to Renton Collection Agency to stop harassing us. We tried making a conference call - - - of Renton collection into a group call with -, however - - did n't want to continue the conversation when he heard that - - - are on the telephone line. In - - we received a letter from - saying they have cleared an amount of $260.00 on - - - from a billed amount of $380.00 billed by -. We needed to pay $46.00 as co-payee. I called up - billing office Spoke to - on - - - at - hrs and once again for the third time updated our address for them to send us the bill of $46.00. They say they still have no record of our address change and they have sent our bill for collection and they no longer can accept the money and I should talk to RCA. I called up RCA spoke to - - of RCA at - Hrs on - - -. Asked him why we were not raised a bill for the due amount of $46.00 after they were paid $260.00 by the - insurance on - - -, this is in spite of us giving RCA and - our Billing address. - - informed me I should pay $88.00 immediately by phone to him and he had already reported us as defaulter to credit reporting agency - to be placed on our record. We have faced harassment, false statements, unfair action and threats from Renton Collection Agency without they even sending us one debt notification or any communication.