Renton Collections Inc. Debt Collection Complaint

Other (phone, health club, etc.) Communication tactics used obscene/profane/abusive language

Renton Collections Inc. Debt collection department,

Other (phone, health club, etc.) Communication tactics Used obscene/profane/abusive language Washington

I called Renton Collections bc I saw a negative reporting on my credit report. After being placed on hold and transferred numerous times, a gentlemen told me what it was for. He said he couldn't accept my - month minimum payment and they do not offer settlements. So he said he needed to transfer me to another person that I could talk to. This persons name is -. She immediately asked why I was calling her and I told her I was transferred to set up a payment plan. She then told me -/month. I told her that I'm unable to pay that much at the time and she started yelling at me saying obscene names. She said that it wasn't her - problem that I couldn't pay it and what a loser I was. I asked what her - name was and she said that it was none of my - business. I then asked to speak to her boss and she said was the boss. So I asked if I could speak to someone above her. She said she was the boss and that my broke - needs to pay the bill or shes threating garnishment today. I said what if I file bankruptcy? She said not if I beat you - and hung up the phone. Ive never been treated so horribly to try and pay a bill!

Renton Collections Inc. customer in Washington
Jun 23, 2015

* Source: CFPB Complaint Database

Renton Collections Inc. response to complaint:
Closed with explanation

Consumer disputes how Renton Collections Inc. handled their complaint

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