Review and analysis of over 327 complaints against USAA Savings
USAA Savings consumers have reported over 327 official complaints related to Account opening, closing, or management. Out of the 327 consumer complaints against USAA Savings, 15% were disputed by the consumer (i.e. the consumer was not happy with how USAA Savings responded to their complaint) and 99% were processed in a timely manner. 15% of consumer complaints against USAA Savings resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 16% resulted in non-monetary compensation.
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USAA Savings Bank account or service account opening, closing, or management April 3, 2017 - I, - -, had an active account with USAA, which I had for several years with no problems. Approximately around -/-/--/-/2015, I alerted USAA of fraudulent activity on my account. This was the result of me losing my bank card and it was being used in another state. I am a - veteran with memory loss which I have to write pin numbers on the back of my cards to avoid forgetting. I personally advised USAA that monies was taken out and deposited into my account fraudulently. At this time - of my children 's accounts were linked to mine. All - accounts were frozen which caused a... |
USAA Savings Bank account or service account opening, closing, or management April 2, 2017 - USAA BANK is not an average bank, its an average insurance company, no they are above average ; meaning they -, liars, sinners, and work closely with all the - of theivery, I am building a huge case against them, i have several letters from regulators agreeing with my finding after USAA BANK Was investigated. They can not be trusted, they buy their BBB credit rating and no doubt pay for their positive feedback cause I never met ONE PERSON who has not had same issues as me, they are disgusting and I refuse to let go of what they did to me, I hate them. After being robbed of all personal b... |
USAA Savings Bank account or service account opening, closing, or management April 1, 2017 - USAA Bank, clearly advertises that family members of veterans may obtain checking accounts with them. That is only partially true. In there national commercial they clearly state that siblings of veterans may obtain an account. When you call USAA Bank, a sibling is not allowed to obtain an account.... |
USAA Savings Bank account or service account opening, closing, or management March 22, 2017 - Usaa try to close my account and do n't want to do business with me because of a defect of not including the number on my account... |
USAA Savings Bank account or service account opening, closing, or management March 22, 2017 - USAA has decided to give me " limited access '' to their services. Being an online bank, I no longer have the services available to me that I need. For example, they 're reporting on my credit when I no longer have a credit account with them. To dispute this I need to access their online site to get the dispute form. Because I do n't have access I ca n't get the form to dispute the charge. Catch 22. I should have access to at least the most basic forms. USAA has a habit of doing nasty things to customers it finds as subpar. Never mind that I 'm a veteran. they 're really only care about money,... |
USAA Savings Bank account or service account opening, closing, or management March 14, 2017 - Hello, We started a personal property claim with USAA for our laptops back on - -, 2017. SInce we are in -, the - claims office handle our dispute. Also, back on in - - I had a claim on two previous laptops which were settled with no problem. Now, - - was our claims adjuster. She was very brief and got back to us as soon as possible. I submitted everything showing the cause ( dropped, even though a power surge failure was listed ) she asked and then informed be itll be 5-7 business days for review. Well, that passed up and I began to get concerned. I called to speak wit... |
USAA Savings Bank account or service account opening, closing, or management March 10, 2017 - I opened an account at - ( USAA ) around -/-/-. Shortly thereafter, I became joint owner on my roommate, - - 's USAA account. In -/-/- after I realized he had met financial difficulty, I asked that my name be removed as co-owner from his USAA accounts. I was able to do this through my own online account access. I completed the process and was successfully removed from - - 's account. I am attaching screen captures reflecting the completion of this process along with a confirmation from USAA indicating my request was complete. In the meantime, - - amassed obliga... |
USAA Savings Bank account or service account opening, closing, or management March 3, 2017 - The USAA bank made me responsible for my son 's debt after his death with -. I did not share his credit card and he lived in - and I in -. Now I find they interfered with my Social Security account saying I am a bad credit risk. This is incredible! - hard to believe they would stoop so low to hurt a Veteran of -. This is certainly illegal or should be. They have no right to hurt me in this way. I always had an excellent credit rating. Please rescue me. Thank you.... |
USAA Savings Bank account or service account opening, closing, or management February 17, 2017 - I recently opened a saving account with USAA and has deposited $2000.00 in it. But I ca n't withdraw money from the account because USAA said I did n't provide proper proof of address. I have sent multiple proof of address and other documents to USAA and called its customer service at least six times, and it promised to call me back ; but as of today, it has never called me back and I still can not withdraw any money from the account.... |
USAA Savings Bank account or service account opening, closing, or management February 16, 2017 - I would like to close the checking account ending in -. I spoke with -, -., -, -, as of -/-/-, and am being told that my checking account will be closed. I would like to keep the lines of communication open so as to see why they would not qualify me to close the checking account. They seem to want to hold onto the $110.00 and apply to car insurance and keep me a customer. I still am car insurance customer. I 've been hospitalized before -/-/- when I asked to close USAA account and female rep called the police on me and i got processed through -, discharged, and US... |
USAA Savings Bank account or service account opening, closing, or management February 11, 2017 - At the end of -/-/- i misplaced my wallet ( which had my USAA membership card and all my info along with my debit card in it ) and the wrong hands found it because within the next couple of days i had - savings accounts opened in my name, which i did NOT authorize my any means. Whoever opened these accounts deposited fraudulent checks for various amounts of money, coming up to be around $4000.00, which ended up returning and putting MY account negative almost $4000.00. I have been trying to resolve this issue with their financial institution for 5 months now, i have called and call... |
USAA Savings Bank account or service account opening, closing, or management February 2, 2017 - I have been unemployed since -/-/- last year. In -/-/2016 I because unable to pay the requested amount on my - credit cards I have with USAA. I kept paying them, it was n't much, but I paid them every month till they went into charge off because USAA refused to work with me. When the cards went into charge off, USAA changed my ability to view and operate my bank account. Instead of being able to use the desktop version, USAA will only allow me to use the mobile version. There are a lot of functions I can not use in the mobile version. In other words the account use has been severely ... |
USAA Savings Bank account or service account opening, closing, or management February 1, 2017 - On the - I submitted a request for Asset Verification. I sent USAA blank form I needed by -/-/- since I was going to move. No AVF no keys Since then : Did not fax as promised. Called said they lost it and resubmit Called. No one had any idea. ON rep said it did not exist, yet I had it in my hand Called. Rep said she found it and nothing was ever sent to me or manager at - -. While I was on phone. Was told the document was in my USAA email Guess what? Not there Called again. Resubmitted form again ( about 7 times by now ). They said they could not find it Was promised by agent y... |
USAA Savings Bank account or service account opening, closing, or management January 27, 2017 - I was delinquent on my credit card acct & entered negotiations -/-/- with usaa credit card settlement dept to attempt to settle for less than balance due. on my first conversation i made an offer & usaa countered my offer. on the second contact with usaa a customer service rep named - stopped negotiations when I countered usaa 's first offer with the same amt/percentage as my initial offer. - stated that I could n't counter with the same amt/percentage. I was never told I could n't submit duplicate counters PRIOR to entering negotiations. after negotiations I filed a cfpb complaint ... |
USAA Savings Bank account or service account opening, closing, or management January 26, 2017 - On - -, 2016, USAA bank restricted my access to my bank accounts. The bank subsequently closed my accounts. They told me they sent a check to my address on - -. Over the course of the past 2 months I have spoken with the bank in 29 phone calls. When I spoke to the bank today, the representative told me the bank sent the check to the wrong address. He went on to tell me the bank could not stop payment on the check. He said I would have to wait another 90 days. At that point the bank will issue another check, and mail it to me. The bank has approximately $20000.00 of my money. I ... |
USAA Savings Bank account or service account opening, closing, or management January 13, 2017 - This morning I tried to use my account to gas in my car and found out that my card, that they sent to me 2nd day air was closed. I called and they said a fraud was done against the bank. I did file a claim for funds that were taken out of my account two day before but it was fraud against me ... I talk to the rep and she said that I will receive my funds in 60 days. I explain to them that my money was just deposit into the account and that money was to used for food for the kids and to be able to have gas for the car to get back and forth to work. I told them we had no other money then the mon... |
USAA Savings Bank account or service account opening, closing, or management January 10, 2017 - Due to some financial difficulty I requested from USAA Federal Savings Bank relief on paying my credit card ( USAA - - Card - ) and was granted a two year reduce payment plan were I would pay every - of the month $170.00 so I can get caught up with bills and not file for bankruptcy. I made payment on time ( through auto draft on my checking account ) until around - 2016 when there was a possible fraud on my checking account. I requested USAA to change the bank draft withdrawal from my USAA checking account to my - - checking account ( Please see attached Letters from USA... |
USAA Savings Bank account or service account opening, closing, or management January 2, 2017 - I have - personal loans with USAA Federal Savings Bank. - of my loans I have had since -/-/-. I have never missed a payment or have been late with a payment. On -/-/-, USAA charged off my loan without any warning to me and for no specific reason. When I called USAA to discuss error they told me they 're able to charge off any loan they want at anytime. I did n't sign any contract for these terms. This has greatly effected my credit and USAA has even taken away certain features of their website from me because they claim I have an account unpaid through them. I have disputed thi... |
USAA Savings Bank account or service account opening, closing, or management December 29, 2016 - I just opened this checking account not a month ago and I just received - notices that it and the associated savings account are going to be closed on -/-/2017 and the associated credit card has been - out. I have barely gotten a chance to use this account and I do n't know why my membership is being canceled as the letter does n't state and the bank refuses to say. I have only had an overdraft using the protection because of their ridiculous hold policies and it was immediately paid. My husband 's account was closed before but I had nothing to do with that nor am I responsible for... |
USAA Savings Bank account or service account opening, closing, or management December 23, 2016 - After 24 years with USAA Federal Savings Bank ( I know it 's 24 years because they end every call with 'thank you for your valued membership for 24 years - ' ), they closed our bank accounts, and have refused to give any reason. They also are holding all our funds for 30-days. I 've tried talking to as high up in management as possible, but continue to get the same answer, " that it was a legal decision within their rights from the review board and the review board does n't take calls or have to answer why. '' Luckily for us, we had another bank account, otherwise we 'd have no money right ... |
USAA Savings Bank account or service account opening, closing, or management December 13, 2016 - I applied for a joint checking account with my fianc. Shortly after applying, USAA sent me a letter asking for identity verification, which I promptly submitted. I never received a response from USAA after that either confirming that my identity had been verified nor asking for follow up information ... .but now when I try to log into my account, it tells me I am blocked. I have called customer service several times but no one is able to tell me what has happened or what I need to do to gain access to the account. My payroll direct deposit will be taking effect soon with my paycheck going into... |
USAA Savings Bank account or service account opening, closing, or management December 12, 2016 - USAA has treated me in an completely inexcusable manner since -/-/-/-/-/- of this year. My phone was hacked and deposit were made between my linked bank account with USAA and USAA. I received a completely new phone. Show USAA that I had ordered a new phone and turned my old phone in still they continued to called a fraud and state that I was committing bank fraud. They told me I was lying and their representative actually had me sobbing at her unnecessary and unfunded idea that I committed fraud. After that I spoke with USAA almost constantly. I agreed to make payments to pay down th... |
USAA Savings Bank account or service account opening, closing, or management December 12, 2016 - Company responded USAA Federal Savings Bank said : Explanation of closure - -, we regret the frustration and inconvenience you experienced as a result of this matter. Our research found that when the payment was received, we were unable to identify where the payment was to be applied as it did not reference an account or member number. As - -, of our staff, informed you, the $350.00 payment was posted to your credit card account. - - submitted a request to the consumer reporting agencies to have the - through - 2016 late payment reporting removed from your credit repo... |
USAA Savings Bank account or service account opening, closing, or management November 30, 2016 - I am a USAA member. In 2014 after a divorce and layoff I ended up filing a Chapter - bankruptcy.. I reaffirmed on my auto loan through USAA and never missed or was late on a payment. USAA failed to file the correct paperwork with the court which almost a year after my discharge date allowed the trustee to void their lien on my car and take my car. USAA then reported my account as a chargeoff and repossession, and locked me out of my accounts. It took me several weeks of phone calls and hours of hold time to finally get partial access restored. However, I still have no access to my Insuranc... |
USAA Savings Bank account or service account opening, closing, or management November 16, 2016 - Hello Consumer Financial Protection Bureau, I am an - - veteran currently serving in the CA - - - and prior USAA member who has had USAA products and services in the past, such as mortgage loans, auto insurance, credit cards, checking/savings accounts, and auto loans ; all of which were in good standing. USAA stated that I could no longer be a member after a homeowner 's insurance claim was denied over the theft of personal property from my home. On -, I won a judgement in small claims court against USAA for failing to make me whole ( please see enclosed ) and I was found to ... |
USAA Savings Bank account or service account opening, closing, or management November 4, 2016 - i called in to open a checking account with USAA back in late 2015, whne i was told that i already had a account with them. I told the Rep that i have never opened a previous account with them, so she ask me some personal info to verify what she had on file. the info did not match so she changed it to my current info so who ever was using the account could not continue to use it. i later contacted the fraud department about the discovery conducted a investigation. they gave me a call about a week later stating that i a am still responsible for the negative balance on the account since the info... |
USAA Savings Bank account or service account opening, closing, or management November 1, 2016 - On - -, 2016, - - - - wrote my wife and I to say they had added our daughter to our accounts, as requested. We had no accounts with them. I called them ; a fraudulent checking and savings accounts in my name had been opened - -. We were never notified. My wife and I verified to them this was fraudulent activity, and our daughter did the same. We told USAA we had no accounts with them, that these were opened using stolen identities, and that the accounts had to be closed and deleted. We were told that the accounts were flagged, marked fraudulent and cancelled. I called b... |
USAA Savings Bank account or service account opening, closing, or management October 27, 2016 - - - I contacted USAA and asked for guidance. I was nearing the conclusion of the escrow for my home at - - -, - - CA -. My home was under construction and nearing completion. My question was to a loan officer. I needed guidance as to what I could do to finish the back yard and other finishing construction needs once I closed on my home. I knew that I would have $30000.00 in equity upon closing between the purchase price and the value of the house without the upgrades. I was advised to take out a personal loan with the purpose of converting it into a Home Equity Loan ... |
USAA Savings Bank account or service account opening, closing, or management October 27, 2016 - I had several accounts with the financial institution USAA, and recently they closed my checking account. I had no idea why as I was under the impression that I had a $0.00 balance in that account as I had lost my job and had no income for a couple of months. Come to find out, they reversed a dispute that both they and the merchant agreed was invalid and recharged my account for the amount, overdrafting me and then closed the account as I did not make a deposit in the timeframe they required. At no point did my bank send me any correspondence about the actions they were taking on the account... |
USAA Savings Bank account or service account opening, closing, or management October 25, 2016 - I am writing to complain about the extremely poor handling of an identity theft situation at USAA, which has never been resolved. This is the first time I have experienced identity theft, and I am shocked at the haphazard way that USAA handles fraud situations. I discovered in - of this year that - accounts were opened in my name ( received a statement by mail ), although I have never had any kind of account with USAA. I immediately called the fraud number, assuming they had a system of handling such situations efficiently. However, I found that was not true. I had to call over and over... |
USAA Savings Bank account or service account opening, closing, or management October 23, 2016 - This feels completely wrong and I do not consent to USAA sharing any of my information at all. The sharing of any of my accounts as a direct and proximate result of you, USAA, Furthermore, this warning is a rejection of the modification presently and unilaterally proposed by you, and any action by you to close my account due to my rejection of the terms herein proposed will be responded to by me with a class action lawsuit for - - of Contract, violation -, etc. Thanks Please communicate by mail only, do not call.... |
USAA Savings Bank account or service account opening, closing, or management October 21, 2016 - USAA Federal Savings Bank has tried to get in touch with me with this letter dated - - 2016. Then on - - 2016 I get a second letter about my checking account. I have not been able to get into my checking account for many months now. I have sent in money to cover the $34.00 amount that was not paid. Seems USAA returned that payment I sent in on - - 2016. Why are they allowed to do this? I still feel that the have discriminated against me due to my age as I am -.... |
USAA Savings Bank account or service account opening, closing, or management October 21, 2016 - I paid my - - credit card via their mobile banking accidentally choosing my former primary bank USAA rather than my current primary bank. I retained only limited funds in the account ; however, I had overdraft protection through my USAA credit card set up for accidents such as this. The checking account became overdrawn by $120.00 as of -/-/- and the credit card back up had an available balance of $280.00 as of -/-/2016. Even with an available balance of $280.00 on the overdraft protection credit card, USAA still returned the payment to - - charging me an NSF fee with ... |
USAA Savings Bank account or service account opening, closing, or management October 14, 2016 - Institution ( USAA Federal Savings Bank ) does not want to allow me access to websites and account information regarding an unsecured " personal '' loan that was used for business purposes. Originally I had access to this information but now the company is denying me access to any documents that reference or state the amount they approved of $50000.00 and any history relating to it. ; This documentation is needed for financial reporting and records. They also canceled my automobile insurance which stayed up to date and other accounts I had with them and restricted online and mobile account a... |
USAA Savings Bank account or service account opening, closing, or management October 14, 2016 - Hello, I recently contacted and reported a privacy concern regarding USAA Your submission, [ Case number : - ]. I have since experienced retaliation were they have now closed all of my banking and credit card accounts without reason without proper notification or reason other than a generic notice dated - - that they have decided to no longer do business with us per the customer service department. We have a been customer with USAA for years and they have always assisted us even in our most extreme difficult time and now when I submit a complaint and bring attention to their customer ... |
USAA Savings Bank account or service account opening, closing, or management October 12, 2016 - USAA bank have denied and have suspended our online banking access due to a prior debt that went to collection. This is sort of the same thing that - - - - is being sued for. It is unfair. We still have our money in that bank and we are unable to access our accounts online. We only have the mobile app. That said, it seems though we are being retaliated against. The bank is where people deposit their monies. It 's unfair to deny me online access to my account because I have a delinquent debt. The bank have a protocol to go through to collect debts. They were aware of that when they ... |
USAA Savings Bank account or service account opening, closing, or management October 12, 2016 - USAA bank WILL restrict its members access to accounts if they owe money to them for ANYTHING- NSF fees, overdrawn accounts, credit cards and loans. They will completely empty your account and leave you with NO money even if ALL of your money comes soely from - ( VA and social security ) BE VERY CAREFUL when dealing with them.... |
USAA Savings Bank account or service account opening, closing, or management October 12, 2016 - I have - checking accounts with USAA and I owed money in - account and today I am locked out of all of my accounts until I pay the negative balance. The balance in my other accounts was taken out and put toward that balance all of my cards are frozen. I never received any notice that this was going to be done and now I ca n't pay my rent or car payment.... |
USAA Savings Bank account or service account opening, closing, or management October 5, 2016 - USAA Federal Savings Bank, - - -, - -, Texas - is the name of the bank and Insurance Company. It seems I had people that were invited by a friend were not good people. They caused severe damage to my home and vehicle during -/-/- thru -/-/-. Then when my car was totaled shortly after that this company called and canceled my insurance and closed my checking account. They claim is was because I lied on a claim on tires that happened just 1 week before my vehicle was totaled. I lied on a claim that I had already paid for because I wanted to see what they would say as I... |
USAA Savings Bank account or service account opening, closing, or management September 29, 2016 - On or around - -, 2016 identity theft and fraud claim was reported on a checking account in which I am a joint owner. Both myself and the other account owner made a report. In addition to the verbal report to USAA on - -, 2016, a police report was filed on - -, 2016 and a copy was provided to USAA. During the course of USAA 's investigation, USAA has frozen all accounts in which I was a sole owner, preventing me access to my money, and by locking me out of online account access, USAA has prevented me from updating other products that I have, i.e. Auto & Property Insurance, ... |
USAA Savings Bank account or service account opening, closing, or management September 29, 2016 - -/-/-/-/-/2016 I was contacted by USAA treat unit who told me that my checking account had been compromised and they needed to add another level of security. I was alarmed and agreed. A few weeks later I was again contacted. This time they said that someone is trying to hack into my checking account ( this was around the -/-/2016. I responded please close my account. The person I was speaking with said she could n't do it but would transferring me to someone who could. After being transferred several types ( at least - ) and without resolution I finally got someone who seemed to wa... |
USAA Savings Bank account or service account opening, closing, or management September 27, 2016 - About once a year since -, my account at USAA gets connected with my ex wife 's account. I separated the accounts in - and when these problems started I ceased all financial accounts with USAA. In -, I stopped doing car insurance through them as well. At least twice I have been able to log into USAA.com and was able to see her account balances. Each time I called and was assured that the accounts were separated. Going online seemed to confirm this until the next time it occurred when the linked accounts returned. On Monday - -, -. I received my ex wife 's debit card mailed to... |
USAA Savings Bank account or service account opening, closing, or management September 18, 2016 - While checking my USAA Federal Savings Bank checking account it was noticed that a person I was married to approximately thirty years ago was designated as an authorized signature on my account. This was done by USAA Federal Savings Bank without my consent and I was not notified by the bank. I called USAA Federal Savings bank and asked about this problem. I was told the Bank had a computer glitch and they had taken care of it, BUT some accounts had fallen through the cracks and I was - of them. No apology, no compensation for violating the trust I had placed in that institution. I am no... |
USAA Savings Bank account or service account opening, closing, or management September 14, 2016 - Usaa bank did illegal closure of my checking account, savings account, credit card, renters insurance and auto insurance and illegal credit reporting. I need help from media FTC Now!... |
USAA Savings Bank account or service account opening, closing, or management September 14, 2016 - Usaa bank and its evil CEO - and - - ( ext - ) illegally closed my account down after being identity theft then kept over $15000.00 in my accounts... |
USAA Savings Bank account or service account opening, closing, or management September 10, 2016 - On - of 2016 my girlfriend accepted a job. Little to our knowledge it was a job scam. The job provided contracts, websites, accreditation, and business registration number. She was told her job was an -. She was told a client was sending money to our account. She was told to open a - - - account. She was told after thirty days they would put her on the company account but until then she had to use her own. The client wired - into our account. The bank approved it and allowed her to move the money. Domestic wire transfers are reviewed and posted the same day. It took a week fo... |
USAA Savings Bank account or service account opening, closing, or management September 10, 2016 - I fell victim to a job scam for a - that was starting business in America but is headquarter in - ( they went the extra mile to prove legitimacy ) I was told by employer that client was sending me funds that I needed to open a business account at - - - ( they apparently bank there and they said it was cheaper fees ). The wire transfer was sent from client to my bank account via wire transfer ... the bank approved the funds. I did the job. The client attempted to send me another wire transfer. I became uncomfortable with this because it went to my personal account with USAA and n... |
USAA Savings Bank account or service account opening, closing, or management August 22, 2016 - My bank - USAA allowed a third party to do a complete takeover of my accounts. They were able to take $9000.00 in Home Equity loans, transfer them to my debit account, and make - Withdrawls of $400.00 in a single day from an ATM. They did not catch this fraud until I brought it to their attention. They also " lost '' $7000.00 of our money when it was transferred into a " Ghost '' account and did not apply the $ - to our Home Equity line of credit. 1 ) What kind of responsibility does USAA have to announce how many accounts this happened too? Wait time for fraud department went fro... |
USAA Savings Bank account or service account opening, closing, or management August 18, 2016 - After a major robbery and idenitity theft issue USAA BANK decided to hurt our lives more and keep all our money in our savings account and committ a huge embezzlement and fraud issue. USAA BANK has committed several upon several banking and credit card and bad faith insurance issues and - our lives and destroyed my career and laughed at me and said to bad your not military and that you are - to me. They were very mean. Before this my life was going so well. They - me. I have nothing left and can not get my life together cause as of today they still are hurting my life. They stole over... |
USAA Savings Bank account or service account opening, closing, or management August 18, 2016 - When you think of danger and consumer - - the CHAIRMAN OF USSA BANK AND ALL AND I MEAN ALL OF ITS PRODUCTS are not the top of the list, but the very top of the list. Federal Trade commission is still a little blind to this, I do not know if there is something going on under the table with this company cause I know thousands and thousands of people who have had similar issues like me. CEO - my life, destroyed it, he lied and LAUIGHED VERY HARD over the phone telling me he enjoyed keeping and taking my money. All my bills paid on time, all insurance issues, I did reports and police reports... |
USAA Savings Bank account or service account opening, closing, or management August 15, 2016 - I have banked with USAA for 4 and a half years and this past week I attempted to login into my account using the mobile app and a pop-up window stated I could not be verified and had to contact USAA. When I contacted USAA they told me the first time that they had flagged my account due to suspicious activity but expected the issue to be resolved within three business days. I asked the individual why I had not been notified immediately and was told USAA had sent me a letter to my mailing address on Monday when it occurred. I finished the conversation with USAA on Wednesday night and tried to lo... |
USAA Savings Bank account or service account opening, closing, or management August 15, 2016 - Where to begin with USAA BANK is hard cause they have hurt so many aspects of life not only then when they criminally stole money from our accounts but now that they keep lying about there illegal regulation rules. They are soul crushers and will stop at nothing to steal money and with the services they have they use terms and conditions that are so farse to steal your money and take everything including committing severe fraud.... |
USAA Savings Bank account or service account opening, closing, or management August 14, 2016 - For quite some time USAA BANK has operated illegally with debit card issues, credit card issues, banking issues, checking account issues, savings account issues, WORST CUSTOMER SERVICE in the world and BAD FAITH INSURANCE ISSUES. They lie cheat and steal and overall are nothing more than immoral consumer haters.... |
USAA Savings Bank account or service account opening, closing, or management August 2, 2016 - Oh, dear. Where do I start with USAA BANK and all its products. If you want to work with a company that likes to commit major regulation violations, break laws, and ruin consumers lives, this bank is for you. Usaa Bank after being idenity theft and being provided paperwork they not only closed my accounts down illegally they held on to my money for over a month and when it happened they would not give me explanations, they had none. If you are a consumer, RUN! Do not trust them. If you are a federal or state official or work with any government agency you need put them on your hot list.... |
USAA Savings Bank account or service account opening, closing, or management July 29, 2016 - USAA SAVINGS BANK, charged off an account of mine, when I contacted i spoke with - ext - and she clarified an error and the bank paid the charge off amount of $1.00. to to satisfy my account, but the bank never updated with the credit bureau to remove the derogatory notations on the account, all of the late payment history and the term charge-off still is attached to, my account, which was not caused by me but by an error the bank made.... |
USAA Savings Bank account or service account opening, closing, or management July 28, 2016 - To whom it may concern ; USAA Online Banking unfairly closed accounts, Due to several failed attempts to access to my USAA Online Account, on -/-/-, -/-/-, -/-/-, On -/-/- I talked with USAA - ( Supervisor? ) ID number - - specifically the member resolutions Departament and I was told that they have a clause called MORAL TURPITUDE whereby USAA can cancel any account they wish and not do business with whomever they please. Law says, Reasons why USAA can block internet access is if they suspect identity theft or fraud. USAA Online Banking Deactivate... |
USAA Savings Bank account or service account opening, closing, or management July 27, 2016 - Usaa bank is in my mind committing the biggest act of consumer - I have ever seen.You should be ashamed of yourselves. I got a letter from - that investigated part of the issues and this is the second time they investigated and USAA has lied to them, And sadly, I have proof. I have two phone calls from one of your CEO telling me that USAA OWES ME NOTHING AT ALL, dated - - and - -. In letter to - you stated in - - and - - that you were waiting for receipt of my medical bills for car accident. Which is untrue. You point blank told me in - - when I sent a 15... |
USAA Savings Bank account or service account opening, closing, or management July 27, 2016 - I began receiving mail from USAA Bank confirming the establishment of my new - - - - account. These mailings included account numbers, amounts, membership cards with account numbers, account disclosure statements, etc. I contacted USAA to inform them that I did not, and have never, dealt with USAA - and I was repeatedly transferred to different departments until the call was dropped. I was repeatedly told that they ( USAA ) could not discuss the account with me because it was " restricted ''. USAA possesses all personal information for both me and my wife - I do n't know how they c... |
USAA Savings Bank account or service account opening, closing, or management July 21, 2016 - The company said they mailed forms to me a post office box address which I never had. when I became aware of the issue in - 2015, the representative asked me questions about the account and VERIFIED that the information on the account did not match my address, email and phone number. So she advised me to update my personal information so whomever opened the account would not be able to access it. The Rep. gave me a address in Georgia which i never was a resident of so I gave her my current address which was - - - # - -, - -. The date that account was open, I had no acce... |
USAA Savings Bank account or service account opening, closing, or management July 21, 2016 - USAA has charged a significant amount of over drafts and returned item fees without providing any clear disclosure of how and why they are charged. USAA cut off access to USAA.com via a computer which is the only way to access accounts unless you use a mobile phone or go to a branch. There are no USAA branches in my area. I feel that this is unfair treatment.... |