USAA Savings Bank Account Or Service Complaint

Savings account Account opening, closing, or management

USAA Savings Bank account or service department,

Savings account Account opening, closing, or management Nevada

After a major robbery and idenitity theft issue USAA BANK decided to hurt our lives more and keep all our money in our savings account and committ a huge embezzlement and fraud issue. USAA BANK has committed several upon several banking and credit card and bad faith insurance issues and - our lives and destroyed my career and laughed at me and said to bad your not military and that you are - to me. They were very mean. Before this my life was going so well. They - me. I have nothing left and can not get my life together cause as of today they still are hurting my life. They stole over $15000.00 from savings account and well over $12000.00 in checking, refused to pay out over $75000.00 promised in other issues that caused well over $150000.00 more out of our pockets, made me spend over 20 hours for 4 years to do paperwork then to only laugh and say we are not paying you. CEO - told me he did not care about me or my life. Very scary stuff.

USAA Savings customer in Nevada
Aug 18, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

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