USAA Savings Bank Account Or Service Complaint

Checking account Account opening, closing, or management

USAA Savings Bank account or service department,

Checking account Account opening, closing, or management Colorado

After 24 years with USAA Federal Savings Bank ( I know it 's 24 years because they end every call with 'thank you for your valued membership for 24 years - ' ), they closed our bank accounts, and have refused to give any reason. They also are holding all our funds for 30-days. I 've tried talking to as high up in management as possible, but continue to get the same answer, " that it was a legal decision within their rights from the review board and the review board does n't take calls or have to answer why. '' Luckily for us, we had another bank account, otherwise we 'd have no money right now. So warning to others, make sure you have at least accounts and money with at least - different banks.

USAA Savings customer in Colorado
Dec 23, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

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