USAA Savings Bank Account Or Service Complaint

Checking account Account opening, closing, or management

USAA Savings Bank account or service department,

Checking account Account opening, closing, or management Florida

USAA Bank, clearly advertises that family members of veterans may obtain checking accounts with them. That is only partially true. In there national commercial they clearly state that siblings of veterans may obtain an account. When you call USAA Bank, a sibling is not allowed to obtain an account.

USAA Savings customer in Florida
Apr 01, 2017

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

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