USAA Savings Bank Account Or Service Complaint

USAA Savings Bank account or service department,

Checking account Account opening, closing, or management Alabama

I, - -, had an active account with USAA, which I had for several years with no problems. Approximately around -/-/--/-/2015, I alerted USAA of fraudulent activity on my account. This was the result of me losing my bank card and it was being used in another state. I am a - veteran with memory loss which I have to write pin numbers on the back of my cards to avoid forgetting. I personally advised USAA that monies was taken out and deposited into my account fraudulently. At this time - of my children 's accounts were linked to mine. All - accounts were frozen which caused a financial hardship on my household. After an investigation was completed, my children 's accounts were released but as for mine, I was advised that it was thought that I had knowledge of the fraudulent activities and was no longer allowed to have an account with USAA again. I do not agree with this decision considering I am the one that advised of the activities. I live in Alabama and the activities occurred in - ( I believe ), how in - world could I, would I partake in such a crime. I am a Veteran with morals and character of an upstanding citizen of the US. I respect whatever decision was made although I do n't not agree. I opened an account with - - - - which I ca n't utilize due to to a restriction from USAA. Please allow me access to a new account. thank you for your time and consideration