USAA Savings Bank Account Or Service Complaint

Checking account Account opening, closing, or management

USAA Savings Bank account or service department,

Checking account Account opening, closing, or management Missouri

USAA Federal Savings Bank, - - -, - -, Texas - is the name of the bank and Insurance Company. It seems I had people that were invited by a friend were not good people. They caused severe damage to my home and vehicle during -/-/- thru -/-/-. Then when my car was totaled shortly after that this company called and canceled my insurance and closed my checking account. They claim is was because I lied on a claim on tires that happened just 1 week before my vehicle was totaled. I lied on a claim that I had already paid for because I wanted to see what they would say as I had - tires slashed in -/-/- that I had paid myself. I thought they would be understanding but I just had many claims and I feel they were looking for a way to just get rid of me. I did not know the persons that were living with me were drug dealers and sold drugs out of my basement. After they were arrested I was able to freely enter the basement with the police and found evidence of what they were arrested. I feel bad I could not do more to help the insurance company get some of their money back. When I was notified my car had been taken and I had to walk everywhere. The pain I had on my left side was very bad from the accident. I had to beg and pay people to take me places which was very expensive. Too much happening for them to cancel me now. Since I am a - I feel I was discriminated because of my age since I am -.

USAA Savings customer in Missouri
Oct 05, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

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