USAA Savings Complaint

USAA Savings Bank account or service department,

Checking account Account opening, closing, or management Nevada

Usaa bank is in my mind committing the biggest act of consumer - I have ever seen.You should be ashamed of yourselves. I got a letter from - that investigated part of the issues and this is the second time they investigated and USAA has lied to them, And sadly, I have proof. I have two phone calls from one of your CEO telling me that USAA OWES ME NOTHING AT ALL, dated - - and - -. In letter to - you stated in - - and - - that you were waiting for receipt of my medical bills for car accident. Which is untrue. You point blank told me in - - when I sent a 15 day demand letter over issues with BANKING, CREDIT CARD, AUTO and RENTERS INSURANCE, you told me you were gon na look into these matter, as of - -, nothing, not one issue was resolved or even addressed properly. You use your stall tactics well. I have phone records, faxes emails and the like to show all I have on my end to prove my issues are valid. But USAA Does not care if a customer complains cause you laugh it off.

banking or insurance, USAA immediate response is to yell at the customer and make them feel bad. Usaa loves to use stall tactics and drag its feet so that it can use time to make the issue disappear without having to be responsible. Usaa uses standard policies to under mind its customers and pull rug out from underneath them. USAA does not return calls or letters or responses on time or ever in most cases, when it comes to handling a claim or having to respond or react to something and actually take care of policy or regulation issues. Usaa would rather spend money on keeping up false front then handling the banking and insurance issues they are suppose to. After all the issues we went through, with over - policy issues not taken care of. And USAA closing bank accounts down and holding our money for months right after we were identity theft and that is just a few of the issues USAA has done. But after all that, after USAA refused to help get us a car when they were suppose to costing us over - more money then needed. And after the -/-/- car accident USAA had nerve to send letters begging we keep auto insurance policy active even though we did not have a car, so you could get your $150.00 a month for NOTHING. You are quite simply worst of the worst. These issues will not go away until resolved.