Checking account Account opening, closing, or management
USAA Savings Bank account or service department,
Checking account Account opening, closing, or management Texas
USAA has charged a significant amount of over drafts and returned item fees without providing any clear disclosure of how and why they are charged. USAA cut off access to USAA.com via a computer which is the only way to access accounts unless you use a mobile phone or go to a branch. There are no USAA branches in my area. I feel that this is unfair treatment.
USAA Savings customer in Texas
Jul 21, 2016
* Source: CFPB Complaint Database
USAA Savings response to complaint:
Closed with explanation
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