Review and analysis of over 184 complaints against Wells Fargo
Wells Fargo consumers have reported over 184 official complaints related to Can't repay my loan. Out of the 184 consumer complaints against Wells Fargo, 16% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo responded to their complaint) and 100% were processed in a timely manner. 3% of consumer complaints against Wells Fargo resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Wells Fargo Student loan can't repay my loan can't decrease my monthly payments January 28, 2016 - My freshman year, I needed to take out a private loan on top of my federal loans in order to afford college at - University. This was in -/-/--/-/- and I borrowed around $21000.00 from Wells Fargo. I have continued going to school on and off in the years since and I am - classes away from graduating. I switched to the - after completing two years at -. Meanwhile, I 've had to work full-time for most of these years and I have also become a mother. My debt - just from this - loan - is now around $31000.00. My total debt is $100000.00 including all the federal lo... |
Wells Fargo Student loan can't repay my loan can't get flexible payment options January 27, 2016 - I attended - University. I after my financial aid, i took out private loans to cover the remaining balance. The current loan amount is no where near the amount had taken out originally. Coming out of high school, the ramification of private loan and interest rates was never explained to me. The lowest interest rate at the time offered was Wells Fargo, so chose Wells Fargo as my lender. I was never given an example at any time what my expected repayment amount would be. I took out - loans and all were treated separately. currently i am expected to repay $950.00 dollars a month. this is ... |
Wells Fargo Student loan can't repay my loan can't temporarily postpone payments January 19, 2016 - I have - loans ( - school ) that combine to - from Wells Fargo. I have been looking for employment since -/-/- - approximately 6 months before graduation and 16 months from today -, and since then I have been unable to find any. I am living with my mother for the first time in a decade, my savings are now depleted, and I can no longer pay the loan minimums. When I contacted Wells Fargo last month ( -/-/- ) in our ongoing conversation about this issue, a representative told me that I was eligible for further 2 month forbearance on each loan. I called today to arrange thes... |
Wells Fargo Student loan can't repay my loan can't decrease my monthly payments January 13, 2016 - I have a private student loan with Wells Fargo with a Guarantee Amount of $14000.00. This loan went into repayment status in -/-/-. My current balance is $15000.00. I have continued to struggle to make my monthly payment for most of this period, which is currently $190.00. Wells Fargo will not offer any options to lower my monthly payment without refinancing. Due to credit issues, I do not qualify for refinancing without a co-signer. I currently do n't have anyone who is willing and/or able to do so. I ca n't afford to pay my monthly balance without the help of a parent. This parent... |
Wells Fargo Student loan can't repay my loan can't decrease my monthly payments January 5, 2016 - I graduated from - -, -, CA in 2009. Since graduation I have struggled to pay my student loans, due to terms of unemployment and low - wage paying jobs. I am in a better situation than I was 6 years ago but still struggle to pay my monthly payment. This has brought down my credit and increased the interest on my loan. I have tried numerous times to refinance my loan to bring down the payment to a more manageable monthly rate, each time Wells Fargo, who holds my loans, denied the request. With this I am on the verge of going into deferment with my loans. This is an issue many of us our... |
Wells Fargo Student loan can't repay my loan can't get flexible payment options January 4, 2016 - My son graduated from - - - - - - - California -/-/-.In addition to his federal loans we took out a parent plus loan from Wells Fargo and co-signed for - additional loans ( - per year ) - from Wells Fargo and - from - to help get him through college. The parent plus loan was sold to - and we have payed on time monthly since that loan payment schedule started.Once my son graduated he had difficulty finding work and was able to negotiate a lower payment for his - loan. Wells Fargo was unwilling to negotiate any interest reduction or monthly payment ... |
Wells Fargo Student loan can't repay my loan can't get flexible payment options December 24, 2015 - Dear -, - school : - -, -, Montana ; - -/-/- - - : University of - - - - ; graduating -/-/- Unfortunately, I received my - private student loans through Wells Fargo. Post graduation, the multiple loans were consolidated into - loan. I worked for a few years and was able to easily make payments. However, upon attending law school, Wells Fargo informed me I would not be able to defer my payments during school. Now, I pay over $280.00 per month for my - loans. These payments are crushing. To get by, I have been forced to use credit cards as... |
Wells Fargo Student loan can't repay my loan can't temporarily postpone payments December 15, 2015 - I called Wells Fargo in - to defer my loan. They usually offer deferments in no more than 2 month lengths. I was asked to make the payment for - then I would be approved. I made the payment then was told my deferment was approved for two full months and that payments would resume in -. A month later, I got a letter in the mail saying I was late. I called because I was puzzled as to why I was getting this letter when my loan was in deferment status. After having to explain my story several times, I was told the deferment was canceled stating they can only give two month 's deferment in... |
Wells Fargo Student loan can't repay my loan November 25, 2015 - I am currently a part-time student and full-time employee of the University of - in -, - After graduating from college with a - in - of 2008, the economy collapsed and I could not find work in my desired field, I had to take whatever job I could find. Eventually I went back to school to get a more 'practical ' or 'useful ' degree- which I am pursuing now. My in-school deferment/forbearance time limit is up and I have not graduated and I am not making enough money to make the minimum payments of $440.00 Wells Fargo is now also pursuing my Mother, the co-signer, for payment. She... |
Wells Fargo Student loan can't repay my loan November 17, 2015 - I attended University of - - in - WA, and graduated in - 2013 with a -. In order to attend this private school, I took out private student loans with my main bank Wells Fargo, today costing in the range of $150000.00 of debt. Upon graduation I was able to pay a very small monthly portion with my parents help, but the payments soon proved difficult to manage, and I was unemployed. With the help of my parents, who are my cosigners, I asked Wells Fargo for payment assistance, either forbearance, postponement, or smaller monthly payments so I that I would be able to handle the pay... |
Wells Fargo Student loan can't repay my loan November 16, 2015 - I am a cosigner on a private student loan for my daughter attending a - university. In - of -, I was sent a letter notifying us that the loan was fixing to go in default because my daughter graduated in - - from the university. Payments for the loan was to begin in - -. A billing statement was received with the loan with monthly notes at $410.00 at 10 % interest for $25000.00. My daughter and I both contacted the loan institution to see if refinancing was a possibility in lowering the monthly payments for her since she did not have a full time job as yet. Since - of... |
Wells Fargo Student loan can't repay my loan can't get flexible payment options November 4, 2015 - I submitted a complaint in - regarding my student loans with Wells Fargo Bank. Per their response from the office of Research and Remediation Analyst, I contacted the law firm of - - - - in -, T-. I was told by the law firm to pay over $1000.00 a month and I explained to them that I ca n't afford it because I have other student loans and bills. Moreover, it is no that I do n't want to pay but my income at the end of the month ca n't meet the said amount. The law firm requested for my two month pay stub, tax returns and a letter which I submitted. I was told to call after tw... |
Wells Fargo Student loan can't repay my loan October 30, 2015 - I am co signer on daughters loan and daughter is unable to pay and at this time I am also out of work and unable to pay. Wells Fargo Bank has been for the last six months day and night. I have now become ill and just out of hospital and can not take the strain of the constant calling. I have informed them of the ladder and that I am trying to pay but they just keep calling. ... |
Wells Fargo Student loan can't repay my loan October 26, 2015 - I took out student loans, in fact, $90000.00 for a university, and when I was there, students and staff were so mean to me. When I graduated, I came home crying my eyes out. I had a look in my eye before from the staff members that I would never ever get a job and I could look for the rest of my life and no one would hire me. And I have processed that feeling although it comes and it goes. Maybe these banks should add a Human Behavior course that Americans will lie, cheat, and steal to get ahead. They will psychologically damage you and change all of your memories. I needed to be better prep... |
Wells Fargo Student loan can't repay my loan October 23, 2015 - In the latter part of the first decade of 2000, I decided to put myself through college. It was a hard decision, as I was working full time and raising - children. I eventually opted to go with - University, and only had time to get a degree online. As I was barely making ends meet as it was, I took out loans to pay my way - in hindsight, this was the biggest mistake I have made in my - years. While I currently have a decent job, unless I am making double what I am currently bringing in, I have no hope in paying these loans off. I am straddled with - private loans ( - through We... |
Wells Fargo Student loan can't repay my loan October 16, 2015 - I was the first one in my family to attend college and nobody could afford to send me completely. I received significant scholarship funding and financial aid but still needed to take out about $50.00 - in private loans. Over the last three years, the interest has boosted that amount to $ - already. This is in conjunction with federal financial aid that is well over - figures. There is no way I 'll be able to support myself and I 'll have to move back home. They charged me just under 10 % interest on a loan for $ -. This is obscene. I would have been better off not attending coll... |
Wells Fargo Student loan can't repay my loan October 8, 2015 - I have tried several times to work with my lender on repayment options for years now. None of my efforts have been successful. I have proven to be a loyal customer by making almost all of my payments on time and in full over the passed five years, yet my principal balance has never been touched because my interest is so high. The majority of people I talk to are rude, condescending, and do not listen well. I feel as though there is no sympathy or flexibility in offering a strategic plan that I can afford. I have shown I am capable of making payments consistently as it is a priority I have set ... |
Wells Fargo Student loan can't repay my loan October 2, 2015 - I have contacted Wells Fargo several times due to a recent financial setback due to health issues and asked for a forbearance in order to catch up and continue making payments. However, each time they say that I am not eligible because I need to make - full payments first. That is the problem I am unable to make my payments. After trying to get a reduction in payment or forbearance and being denied each time. I had no option but to stop making payments. They are now harassing me daily and asking when I can pay and to speak to there loan resolution department and each time I tell the rep tha... |
Wells Fargo Student loan can't repay my loan September 29, 2015 - I attended - University in -, PA. I am filing this complaint with the - as well as Wells Fargo in hopes that something will be done about this process before legal action is taken. I am currently making the minimum monthly payments on my student loans which I consolidated with Wells Fargo in hopes that I would get a lower interest rate and/ or payment. My payment is $320.00 per month, and while this may be affordable to some people, I only make $35000.00 a year. I ca n't afford to pay for this loan payment on top of all of my other bills, utilities and student loan payments. I tri... |
Wells Fargo Student loan can't repay my loan September 9, 2015 - Wells Fargo purchased - of my student loans and they have been actively harassing my family. I can no longer talk to my mother and I have two more years of school left. Here is a break down of what they have done:1. Purchased a loan that was sold to more then - bank ( from - ). Several different groups have tried to collect up to - different loans from -. There was only - loan from -. 1a. I had to remove a personal phone because of the non-stop phone calls. Up - - calls per day ( While I was in school full time at - ). 2. Original Bank lied to me about the loan in... |
Wells Fargo Student loan can't repay my loan September 1, 2015 - We cosigned thru Wells Fargo for my son. He defaulted because he was out of work for 2 years. We helped as much as we could. Wells Fargo has put a bad debt on our credit as well as my sons. They said that the whole - has to be paid or they wont take it off our credit reports. They will not negotiate for payments my son can handle. We worked our whole life and now ca n't even buy a car ... |
Wells Fargo Student loan can't repay my loan August 27, 2015 - On or about -/-/2015, I telephoned a Payment Assistance Specialist '' at Wells Fargo. I was told I can not receive any further forbearances and I must pay by - -, 2015. This person was trying to see if my being in - - '' may help get an in-school deferment, but she thought not. This person offered no information about getting another servicer or modifying the loan. It seems, Wells Fargo wants me to default on the loans! - - University - - -, -, VA - ... |
Wells Fargo Student loan can't repay my loan August 20, 2015 - Student loan with Wells Fargo constantly calling me from different numbers to collect since at least - 2015. They also constantly call and harass my cosigner, and now they 've called my boss 's PERSONAL cell number. I do n't know how they even got that number! I called them today and told them to immediately remove my boss 's personal cell number from their call list, to which they say they will comply. If Wells Fargo does n't call my cosigner and I every day, they call at least every other day, sometimes multiple times a day. They also call after - CT. Only number that comes up in rever... |
Wells Fargo Student loan can't repay my loan August 19, 2015 - I attended - - University in -, Virginia. Recently, I applied to get my student loans with Wells Fargo modified because my current income can not support my monthly loan payment in addition to my other bills. I was denied my request because the lender stated that to modify my loan payment to 10-15 % of my monthly income would not be financially beneficial for the lender. Wells Fargo does not want to modify my loan because it would not increase their revenue from the loan, however, they also agreed that I could not afford to make the large monthly payment. This seems largely unfair to ... |
Wells Fargo Student loan can't repay my loan August 11, 2015 - I have over $2000.00 a month I am currently supposed to pay in student loans. I am in the income based repayment plan for my federal loans, but my private loans have not been able to work with me - - and Wells Fargo -. I have already files a complaint with - seeing as I have tried everything and am now forced to pay them every month, leaving me unable to make other payments to survive. However, Wells Fargo does have a income based repayment plan, which I was very excited to be a part of. However, after I sent them everything they needed to see if I qualified they told me that ev... |
Wells Fargo Student loan can't repay my loan August 4, 2015 - Company : Wells FargoSchool : School - - -, - applied for a Six-Month forbearance on my student loan in - or - of this year, when applying the associate I spoke with informed me that if my financial situation had n't improved by the end of the forbearance period I would be eligible to apply for an additional forbearance of six months. I 've struggled with - that have inhibited my ability to be as productive as possible since graduating college in -/-/-. I 've been employed off-and-on during this time. First at a local hardware store, then, after an internship opportun... |
Wells Fargo Student loan can't repay my loan July 30, 2015 - My daughter attended - in - several years ago. We have a student loan with Wells Fargo ( was - - ). For several years we have managed to keep the loan current, but she recently ran into financial issues after having her - child. We spoke to Wells and they offered a modification. After completing all of the paper work and answering questions ( this took about two months ), we were told we did not qualify for the modification because we couldnt afford the lower payment. Obviously this isnt making sense, this is why we asked for help in the first place. Their response was they can ... |
Wells Fargo Student loan can't repay my loan July 20, 2015 - I am no longer in school, I am now in repayment. I called my lender about a repayment plan because they say on the website that if you 're having troubles repaying, call this number. I talked to the CS rep and she basically told me that I could n't get any repayment plan, even though I 've told her that I 'm experiencing hardships, because my co-signer may not be. When I told her that they were having troubles as well, she responded with, we do n't know that. '' Why would I lie about something like this? I want to be rid of these people as soon as possible. This is the only lender who even br... |
Wells Fargo Student loan can't repay my loan July 17, 2015 - I borrowed $10000.00 from Wells Fargo for a private student loan while I was a -. The loan was taken out on - -, -. I graduated and began paying back the loan in - -. Before the principal repayment began, I was being charged 10.313 % interest, when the principal payment began the interest rate jumped to 10.753 %. The total finance charge for my loan, at repayment, as you can see from the attached document, was $13000.00. The total amount I will have paid, after all payments have been made is $23000.00. My principal balance due as of - - is $10000.00, per a conve... |
Wells Fargo Student loan can't repay my loan June 15, 2015 - wells Fargo has denied my application for a cheaper payment, citing my cosigners income as the reason. My cosigner is actually in dire straits himself and is in the process of filing chapter -. I ca n't keep making the payments they want ( 35 % of monthly income ), I do n't have the money to pay what 's past due, I ca n't adjust the payment amount and I ca n't ask my cosigne for money. I have no options and it terrifies me ... |
Wells Fargo Student loan can't repay my loan June 11, 2015 - I asked for some deferment or forbearance for my private student loans while I am serving in the - - but they say they can not defer for more than 6 months. ... |
Wells Fargo Student loan can't repay my loan June 11, 2015 - Graduated -/-/- from - University ( -, CT ) I have - private student loans with Wells Fargo for a combined monthly payment of $920.00. Total balance of the Wells Fargo loan as of -/-/- is $82000.00 and rising because of late fees and more interest. Immediately after graduation I took the - job that came starting at $ -. ( $ -. ). Continued to apply weekly to jobs hoping to get something in my field or at least make more money. Put aside as much as possible in preparation for the loan repayments to begin. Discussed payment options -/-/- with Wells Fargo befo... |
Wells Fargo Student loan can't repay my loan June 2, 2015 - - from the University of - in -/-/-. In -/-/- I was diagnosed with a -. Working as a regional airline pilot during time of medical leave we are not paid. During this time I was unable to pay my extremely high student loan payment of $1000.00 a month. After contacting the lender they offered no assistance with lowering or modifying the payment to become affordable while on medical leave. With this the loan went into a state of past due and has damaged my credit to the point where I can not get approved for other consolidation loans to fix this issue. Wellsfargo also stated ... |
Wells Fargo Student loan can't repay my loan June 2, 2015 - I took out this loan a long time ago when I was working on my - degree. I recently about a - ago finished my - Degree. I have a private student loan with Wells Fargo. I explained to them that as of right now the - dollar monthly payment would not be feasible due to unexpected expenses that came up. They offered me a - month forbearance which they went back and forth people telling me different things and I think I received - month forbearance. I asked if there is anyway to get my payment lowered for a while because I definitely want to make my payments but I just ca n't affor... |
Wells Fargo Student loan can't repay my loan June 1, 2015 - My son attended - - and received private loans from Wells Fargo in addition to Federal loans. Wells Fargo carries the majority of his loans. My complaint is the interest rates these banks charge. I am the co-signer on these loans as well. I believe in paying your student loans, however, I have a problem when I am seeing interest rates of 10.74 %, 6.991 %, 6.490 %, and even 4.490 %. The banks are making way too much money on these student loans and make no attempt to lower these interest rates. I understand banks having to make money, but really??? 10.74 % interest rate!! That seems like ... |
Wells Fargo Student loan can't repay my loan May 28, 2015 - I have both Federal and private loans ; fortunately, the income-based repayment for the federal loans requires a reasonable payment ( --time ever I am grateful for a - ), but the private loan will not consider the fact that with its MASSIVE payment requirement, over half of my monthly salary goes towards student loans. It is crippling and because of the amount of loans in the - place, they will not approve me for a consolidation or refinancing in order to lower the payment. They have absolutely no options for people who are being suffocated by student loans, and let 's face it, the ed... |
Wells Fargo Student loan can't repay my loan May 26, 2015 - Wells Fargo has been contacting me to collect a payment for a private student loan I received when I attended - - University in - -, - from - to -. I have discussed with debt collection reps that I am currently unemployed and can not make a payment at this time. I was able to defer my loan with in-school deferment while I attended University - - in - to the end of - for - studies. But I am longer attending that school. I have applied to - - - - University and have been accepted for their - - - - Program for the - -. I will regis... |
Wells Fargo Student loan can't repay my loan May 18, 2015 - I received my degree from University - -, applied for Federal Loans and worked full time. My wife was a stay at home mom and the University sold me on Private Loans that they said worked like Federal loans to supplement my income. I ended up with over - in Private Loans the school should have never presented and an economy that will never return to pay them off. ... |
Wells Fargo Student loan can't repay my loan May 18, 2015 - I received my degree from University - -, applied for Federal Loans and worked full time. My wife was a stay at home mom and the University sold me on Private Loans that they said worked like Federal loans to supplement my income. I ended up with over - in Private Loans the school should have never presented and an economy that will never return to pay them off. ... |
Wells Fargo Student loan can't repay my loan May 14, 2015 - I have a private student loan through Wells Fargo that was originally $12000.00. I started paying on the loan in 2012 which was then 18,000. I, being a young, not so intelligent '' person at the time did n't realize interest was accruing from the time I got the loan nor did I expect it to be as high as it is. I have now paid over $5000.00 on the loan and about $900.00 has gone to principal, the rest interest. The loan has an interest rate of over 11 %. I have tried time and again to get the rate reduced, or even my monthly bill reduced and they will not help me at ALL! I do have some cr... |
Wells Fargo Student loan can't repay my loan May 10, 2015 - Wellsfargo has denied my request to defer my loan. They will not work with me or give me a forbearance through my struggling times. Instead after my request they sent me a letter to let me know my monthly payment has increased. I will no longer pay wellsfargo until this matter is resolved and they remove the late payments from my credit file. This is my - time reporting them to you. Please help me. ... |
Wells Fargo Student loan can't repay my loan April 22, 2015 - Amid growing criticism from regulatory agencies and legislatures in Washington, At the end of -/-/2014, Wells Fargo announced that it would extend it 's student loan modification program. In the release of the news, according to the Washington -, Wells Fargo will consider lowering the interest rate of any borrower who can demonstrate hardship '' and that Wells Fargo will reduce interest rates to as little a 1 % for a few months or the life of the loan, depending on the borrower 's circumstances ''. By the time I heard this news, I had already been struggling with my Wells Fargo student ... |
Wells Fargo Student loan can't repay my loan April 20, 2015 - I have a substantial amount of student debt, upwards of - in Federal loans and another - in Private student loans through wells fargo. I called Wells fargo and explained my situation and the fact I only make - a year.. so essentialy the amount they are asking for me to pay monthly would cause a hardship for me and not allow me to save any money in case of an emergency or move up in life IE. Buy a house, have a family. After Wells Fargo had me submit all of my paperwork for the hardhsip they recently contacted me that I was not approved for the hardship request and that I would have to... |
Wells Fargo Student loan can't repay my loan April 13, 2015 - Hello there, I took a student loan from Wells Fargo in - for - degree of my son, in total amount of $49000.00. The interest rate was % - fixed for about 15 years. From that time up to now although my monthly minimum payment had been always too high, I have never been late and there was no defult. I have regurarly paid by now and the current balance is $31000.00 with minimum payment of around $350.00 per month. From 3 years ago, when my spouse lost her full time job, I have started negotiating with Wells Fargo to refinance this student loan or lower theinterest rate or increase t... |
Wells Fargo Student loan can't repay my loan March 26, 2015 - My bankruptcy ended on -/-/2015 and I received verification from my lawyer that those that I had - loans with have been notified. Out of - lenders, Wells Fargo was the only - that I had not received bills from since then. I received a letter today ( -/-/2015 ) stating that my loan has been defaulted and I need to pay the full amount. I was also given the option to try and work out a payment schedule but my only option to do that is by phone. Unfortunately I ca n't afford to make that call or to have a phone. I hope through here I can facilitate some type of electronic comm... |