Citibank Prepaid Card Complaint

Citibank Prepaid card department,

Other special purpose card Unauthorized transactions/trans. issues Wisconsin

I had purchased a set of 4 Good Year tires for my car from - dealership in - WI. At the time - or - was offering a $100.00 rebate for the purchase of a set of tires. Good Year was also offering an $20.00 rebate for the particular tire I purchased. The same rebate would have been $40.00 if I had used a Good Year credit card to pay for the tires. - - - - - purchased a prepaid credit card from Citi to put this $100.00 rebate on. Good Year had also purchased a Citi prepaid card for $20.00. After receiving the cards I had misplaced them and thought they were lost. I could n't report them lost to Citi because I did not have the card numbers. I found the cards a week or so ago but they had expired. I contacted the Citi number on the back of the card and was told that the entire money balance on the card was forfeited to the bank on the expiration date. They refused to extend the expiration date or issue a replacement card. I was told that a lost card had to be reported within 60 days. The card purchased by Good Year had expired - so I was reporting within 60 days of expiration and they still refused to issue a replacement for that card.