Amex Prepaid card department,
General purpose card Unauthorized transactions/trans. issues New York
I reported fraudulent activity to American Express on -/-/- for my Serve Prepaid account. There were approximately - charges totaling $430.00 from -/-/--/-/2016. American Express has since closed my account, told me that the charges were authorized, and has refused to provide any additional information or credit. The fraudulent charges triggered a balance transfer and used up all my funds.
Amex customer in New York
Sep 26, 2016
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.americanexpress.com/ |
| Phone | 800-528-4800 |
| Address | P.O.Box 981540 El Paso TX 79998 |
| Amex | |
| Amex |
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