NetSpend Corporation, a TSYS Company Prepaid Card Complaint

ID prepaid card Unauthorized transactions/trans. issues

NetSpend Corporation, a TSYS Company Prepaid card department,

ID prepaid card Unauthorized transactions/trans. issues Georgia

i funded an overseas account for trading stocks and was promised an account that would return 80 % back after loosing 100 % I requested that the money be returned per the agreement. and got no response from the merchant and for approximately 15 days was afforded no help from Netspend on the status of my remaining funds. in the interim Netspend classified it as a fraud charge when I specifically told them it was for a product trhat did not live up to the claims of the merchant. after 2 months and many emails the merchant finally returned my call and stated that the bank & lt ; Netspend had disputed the charge and they were waiting for Netspend to take the funds back as it was classified as a charge back and yret was still sitting there. upon informing Netspend of this I was told it was under i investigation and would not be resolved until another 3 months time. I will attgach all correspondence that I have had with Netspend and their failure to even acknowledge my information.

NetSpend Corporation, a TSYS Company customer in Georgia
Feb 09, 2017

* Source: CFPB Complaint Database

NetSpend Corporation, a TSYS Company response to complaint:
Closed with explanation

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