Wells Fargo & Company Prepaid Card Complaint

Wells Fargo & Company Prepaid card department,

General purpose card Unauthorized transactions/trans. issues Florida

Received from my employer, - -, - Fl a $250.00 Wells Fargo debit card for -. Used my home phone ( - ) to activate the Debit card and created a password ( - ). On -/-/2017 purchased tile at -, - - Fl, for $530.00 - using the Wells Fargo Debit card - for $250.00 and the balance was paid with my MC and - card for $280.00. After full payment and use - the Wells Fargo Debit card was lost. On -/-/2017 returned the unused tile to -, - - Fl, for a credit of $200.00. The cashier put the $200.00 credit against the Wells Fargo debit card by scanning the bar code from the original purchase receipt. The numbers I have for the above Wells Fargo debit card is,


--original debit card purchaser, Wells Fargo Bank-Bank manager, seller to - of the debit card-Visa Debit card services, including --tile retailer + customer service + store manager, has not been accommodating or helpful in getting my $200.00 debit card credit returned. I now am not able to access or have use of my issued debit card credit of $ --returned tile merchandise, now currently residing at the Wells Fargo Visa Debit card account services and they are refusing to return the credit amount of $200.00. Can you please offer assistance?