Bank of America Prepaid Card Complaint

Government benefit payment card Unauthorized transactions/trans. issues

Bank of America Prepaid card department,

Government benefit payment card Unauthorized transactions/trans. issues Arizona

I was issued a debit card from -/Bank of America. Card was credited by - in Michigan for approx $990.00 on -/-/- 2 times = approx $2000.00 in credits. A charge for $1800.00 was made to somewhere in the -. Bank adjusted so all was ok. On -/-/- ( after card was suspended ) called BOA , letting them know card was again credited another $990.00. Was to be taken care of and on -/-/- those - charges were reversed and now I owe over $2700.00! Bank refuses to handle situation so I can get MY $240.00 out.

Bank of America customer in Arizona
Jan 27, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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