U.S. Bancorp Prepaid Card Complaint

U.S. Bancorp Prepaid card department,

General purpose card Unauthorized transactions/trans. issues Florida

I purchased - $200.00 MasterCard prepaid cards at -. When I tried to use them about 2 weeks later, almost all of the money had been drained from the cards. I contacted the card issuer, U S Bank customer service and was told to submit copies of the receipts and affidavits that I did not use the cards myself. I was told it would take 45 days to get merchant verification and refund my monies. I was sent - new cards. Only - has - on it. Another one has -. When I check the balance on the other ones, I am told that the information ( card number, expiration date ) is not valid. I am now out $990.00. The request was made to replace or restore the balance on -/-/2016. I have not used any of the replacement cards.