Citibank Prepaid Card Complaint

Citibank Prepaid card department,

Payroll card Unauthorized transactions/trans. issues

Like - days ago someone stole my citiprepaid card and they do several transactions without any sign or pin involved that is the first issue then they send me a VIRTUAL prepaid card so I can do transaction in internet I do like - transactions and then the card the card stop working, ,I 'm a - - and they put our salary in this cards and there is not other choice is there or nothing alse so in order to use my money I need a fiscal card but because I 'm on vacations they can not give me only when I 'm on board, and city prepaid do n't have any office in - the country that I live so I talk to a guy that tell me if was a corporate supervisor after explain to him all the situation and spend more than - hours talking to a lot of persons he told me they ca n't do anything cause they do n't know what is the problem they say everything was right - the card and if I want to do something I have to send the money by global deposit and I will have the


money I 'm on vacations and I need my money nowwwww is all o have is annoying that u ca n't use your money because the bank told u they ca n't do anything when they are the ones doing the transactions!!!! And also in their internet page there is a part where they put that would be 4 days to do the transaction!! So at the end they are lying to the people promising something and then when they do n't know what to do they just change the rules!!! I really need ur help cause they even say they are not a bank!! And what I know they bellow to citi bank I just need my money and I do n't want nothing to do whit them anymore for your help thank you.